xONEx online tool bugs thread
Dec 14, 2015, 7:48 pm
#496
Join Date: Nov 2006
Location: cbr
Programs: QF WP (OWE) / LTG (LT OWS) | Hyatt Globalist
Posts: 4,972
YGM
I was able to set up your itinerary using the online tool; it priced up OK and seemed perfectly OK
So I don't understand why you are having the difficulties you are having
Perhaps tr4y clearing your cookies and stuff like that, or maybe use a different browser (I find the toll seems to work better using Chrome rather than InternetExplorer)
I was able to set up your itinerary using the online tool; it priced up OK and seemed perfectly OK
So I don't understand why you are having the difficulties you are having
Perhaps tr4y clearing your cookies and stuff like that, or maybe use a different browser (I find the toll seems to work better using Chrome rather than InternetExplorer)
Then, the itin you sent across priced fine.
Strange.
Best I can tell, when I selected AA79 for LHR-DFW segment, the tool kept telling me Business Class wasn't offered on this flight and I had been upgraded to First. That sounded a bit odd to me and maybe that's why it wasn't pricing correctly? Now when I select the same flight for my date, there's no such message.
Feb 3, 2016, 9:34 pm
#497
Moderator, Hilton Honors
Original Poster
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
The last few times I've tried to use the tool it seems to randomly change dates on some segments (causing impossible connections and an error message) at the point of trying to get the price.
Feb 28, 2016, 9:01 am
#498
Join Date: Jun 2009
Location: WAS
Programs: AA EXP, BA Bronze, TK Elite, Hyatt Diamond, Hilton Gold, Fairmont Premiere, IHG Ambas
Posts: 180
Unavailable Flights
On Expertflyer there is D9 on both BA flights for JNB-LHR, but online tool cannot find flights.
Why so difficult?
Why so difficult?
Feb 28, 2016, 1:21 pm
#499
Join Date: Dec 2008
Location: Dallas, TX
Programs: AA EXP 3MM; LH FT (*A Silver); Marriott Rewards Platinum Elite; Starwood Corporate Preferred
Posts: 782
Access to true BA flights has never seemed to be an issue. Well known though you cannot book any codeshares in the tool.
Feb 29, 2016, 2:54 am
#500
Join Date: Mar 2008
Location: London (~75% of the year).
Programs: AA PPro
Posts: 474
I've seen the online tool show zero inventory on BA and JL flights (prime) when in fact there is availability via expertflyer and the AA RTW desk. Most recently, for JNB-LHR this coming weekend (I've not checked the online tool today but did a few days ago).
Feb 29, 2016, 9:58 pm
#501
Join Date: Dec 2008
Location: Dallas, TX
Programs: AA EXP 3MM; LH FT (*A Silver); Marriott Rewards Platinum Elite; Starwood Corporate Preferred
Posts: 782
I just checked Sabre. Flight is fully sold out on Saturday the 5th in all cabins. Sunday at 8:20 has D4. I got the same options on portal...
Mar 1, 2016, 3:42 am
#502
Join Date: Mar 2008
Location: London (~75% of the year).
Programs: AA PPro
Posts: 474
I could have made it clearer that the site/portal has generally shown availability but I've learned to check expert flyer if it shows none because some of those times it turns out there is some. I've not looked for or spotted any patterns.
Mar 15, 2016, 4:42 am
#503
Join Date: Aug 2015
Location: Tokyo
Programs: JGC premier
Posts: 349
Hi all, i'm trying to book a phx - flg flight as part of DONE3 ticket, but the RTW planner tool wouldn't show this airport when i typed in the code, even though i know that AA flies this route through American Eagles. When searching the route through normal AA and OW website the airport code and flight does show up as normal. Does this mean that this route is excluded from the RTW route or is this simply a bug with the planner? thanks in advance
Mar 15, 2016, 5:25 am
#504
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,464
Hi all, i'm trying to book a phx - flg flight as part of DONE3 ticket, but the RTW planner tool wouldn't show this airport when i typed in the code, even though i know that AA flies this route through American Eagles. When searching the route through normal AA and OW website the airport code and flight does show up as normal. Does this mean that this route is excluded from the RTW route or is this simply a bug with the planner? thanks in advance
I recall, back in the days when it was possible, I filled out the feedback form on the Oneworld Web Site asking why some airports were missing - the very helpful reply was along the lines of "yes, some airports are missing"
Mar 15, 2016, 5:59 am
#505
Join Date: Aug 2015
Location: Tokyo
Programs: JGC premier
Posts: 349
Thanks for the quick reply. Luckily my company requires us to book through our approved travel agent, which, as useless as they usually are in most cases (sometimes they're more clueless than me the client), is a good way to sidestep this problem.
Apr 5, 2016, 3:08 pm
#506
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,579
PHX-ANC-PHX for Jan-Feb 2017
Does AA still offer non-stop flights any more?
Recalled it used to be all year round for PHX-ANC-PHX. Now couldn't find it in any booking class on ow web site AND aa dot com.
This tool is becoming increasingly buggy.
Recalled it used to be all year round for PHX-ANC-PHX. Now couldn't find it in any booking class on ow web site AND aa dot com.
This tool is becoming increasingly buggy.
Apr 6, 2016, 2:23 am
#507
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
Doesn't help much when a lot of flights use the same number for multiple sectors and they keep changing numbers around.
Apr 6, 2016, 1:26 pm
#508
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
Further, if you are looking for flights in A class [from an AONEx or a DONEx], AA has recently started zeroing out that bucket on longer flights to discourage upgraders of various shades from taking the inventory. It is quite annoying for people buying any kind of international J ticket with domestic AA feed.
Also, since even discount international A tickets usually book into full fare F on the domestic sector, it is a bit annoying that one of the most expensive fares of all (AONEx) requires booking into A class ... /end rant.
Apr 11, 2016, 7:16 am
#510
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,579