xONEx online tool bugs thread
Jun 28, 2015, 4:22 am
#451
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,467
So I guess we must assume it's a bug.
(* see the last few posts in this thread - http://www.flyertalk.com/forum/onewo...ule-sheet.html)
Jun 28, 2015, 5:17 am
#452
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
I figured that it was not likely to be a rule change
And do we just wait and see if the bug goes away ... ?
I'd really like to get a booking done including NZ ... I know i can do the itinerary without it and then call and pay the re-issue fee and get flights put in etc but would prefer not to
And as an aside - my recent dealings with the AA RTW desk have not been as good as in the past - not sure whether this is change of staff but my last few calls they have not been as helpful or knowledgeable ....
And do we just wait and see if the bug goes away ... ?
I'd really like to get a booking done including NZ ... I know i can do the itinerary without it and then call and pay the re-issue fee and get flights put in etc but would prefer not to
And as an aside - my recent dealings with the AA RTW desk have not been as good as in the past - not sure whether this is change of staff but my last few calls they have not been as helpful or knowledgeable ....
Jun 28, 2015, 5:58 am
#453
Join Date: Mar 2008
Location: New Zealand
Programs: AA ExPlat
Posts: 184
Hi - I am planning to book ex Japan but am based in NZ and the online booking when it works which it has for many of my trips saves the hassle of getting ticketed in the country of origin
Have not orginated Japan but maybe AA have an agent there who will take over the booking if I set it up with AA RTW Desk ?
Usually orginate JNB and use MindPearl who have always been excellent but the changes to the rules ex Africa make it less attractive even with the decent base fares
Have not orginated Japan but maybe AA have an agent there who will take over the booking if I set it up with AA RTW Desk ?
Usually orginate JNB and use MindPearl who have always been excellent but the changes to the rules ex Africa make it less attractive even with the decent base fares
Jun 28, 2015, 7:33 am
#454
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
Hi - I am planning to book ex Japan but am based in NZ and the online booking when it works which it has for many of my trips saves the hassle of getting ticketed in the country of origin
Have not orginated Japan but maybe AA have an agent there who will take over the booking if I set it up with AA RTW Desk ?
Usually orginate JNB and use MindPearl who have always been excellent but the changes to the rules ex Africa make it less attractive even with the decent base fares
Have not orginated Japan but maybe AA have an agent there who will take over the booking if I set it up with AA RTW Desk ?
Usually orginate JNB and use MindPearl who have always been excellent but the changes to the rules ex Africa make it less attractive even with the decent base fares
I did a DONE3 ex Japan issued by CX last year. All booked via email. There is an email contact on the CX website contact page
Jul 19, 2015, 1:44 am
#455
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
playing with the rtw.oneworld.com
expertflyer show that there are D classes on JL6 NRT JFK. but when I try to pick flight, it only show AA connection via ORD DFW, and when I press more options, the only JAL option show is JL via SFO.
is it a bug or feature? Thanks.
expertflyer show that there are D classes on JL6 NRT JFK. but when I try to pick flight, it only show AA connection via ORD DFW, and when I press more options, the only JAL option show is JL via SFO.
is it a bug or feature? Thanks.
Jul 20, 2015, 1:21 am
#456
Moderator, Hilton Honors
Original Poster
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
sub-booking class - no availability for this particular fare even though D available for other fares
married segment logic - available only with/without connection
point of sale - available only for some ticketing countries and not others
violates a RTW rule (doesn't seem to be the case)
bug - eg tool is looking for the JL domestic booking class (which is J for a DONEx) not the JL international booking class (which is D)
etc
Jul 21, 2015, 3:22 am
#458
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
What is IONE3 and how does it different than DONE3? On a flight that I look, KIX LAX, it has I 1 and D 9 and when I try to book 2 people, it has only 1 seat.
The rule sheet does say IONE3 is booked into I class which is a lot more restrictive.
Also, the engine can't find any DFW ANC DFW for any date.
The rule sheet does say IONE3 is booked into I class which is a lot more restrictive.
Also, the engine can't find any DFW ANC DFW for any date.
Jul 21, 2015, 3:53 am
#459
Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,783
What is IONE3 and how does it different than DONE3? On a flight that I look, KIX LAX, it has I 1 and D 9 and when I try to book 2 people, it has only 1 seat.
The rule sheet does say IONE3 is booked into I class which is a lot more restrictive.
Also, the engine can't find any DFW ANC DFW for any date.
The rule sheet does say IONE3 is booked into I class which is a lot more restrictive.
Also, the engine can't find any DFW ANC DFW for any date.
Jul 21, 2015, 3:56 am
#460
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,467
See the thread http://www.flyertalk.com/forum/onewo...d-product.html
Jul 21, 2015, 5:05 am
#461
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
Jul 21, 2015, 9:53 am
#462
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
See the thread http://www.flyertalk.com/forum/onewo...d-product.html
Jul 21, 2015, 11:30 am
#463
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,467
The online tool has LOTS of bugs (and nothing is ever done about them, or so it seems)
I don't think the tool is even aware of the IONE3 and so never displays 'I' inventory - though to be honest, I've never tried pricing up a xONE3
I don't think the tool is even aware of the IONE3 and so never displays 'I' inventory - though to be honest, I've never tried pricing up a xONE3
Jul 24, 2015, 10:31 pm
#464
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
How often do people see the flight they want (date/flight number) show with 7+ in the needed fare class on expertflyer/kvs/etc, then have no trace of the flight appear in the tool?
I have that for 2 sectors on the trip I'm plotting out at the moment. (BOS-STL AA793 and SIN-HND, both only offering connections when the direct flights all show as available)
I have that for 2 sectors on the trip I'm plotting out at the moment. (BOS-STL AA793 and SIN-HND, both only offering connections when the direct flights all show as available)