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LAX - TBIT oneworld Lounge Access (Combined thread)

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Old Feb 28, 2016, 11:18 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: serfty
Access Ready Reckoner:

For access just one of the following needs to be true:
.
  1. Non US based (not AAdvantage and not Mileage Plan) oneworld Emerald or Sapphire tier traveling on a oneworld Marketed and operated flight.
  2. An AAdvantage or Mileage Plan of Sapphire or Emerald tier traveling on a oneworld Marketed and Operated flight NOT solely part of a "North American* Itinerary".
  3. First & Business Class passengers traveling on a oneworld Marketed and Operated flight not solely part of a "North American* Itinerary".
  4. Passengers on an itinerary which includes First & Business Class travel on a oneworld marketed and operated flight longer than five hours connecting§ to/from a domestic oneworld Marketed and Operated flight or an international short haul (five hours or less) oneworld Marketed and Operated flight.
  5. *Recent Reports indicate the following access is being denied with Patrons being redirected to the Flagship Lounge in T4*: First and Business Class passengers traveling on an American Airlines Marketed and Operated flight between Los Angeles & New York on three class aircraft.
* A "North American* Itinerary" for AAdvantage elites is travel on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean. A "North American* Itinerary" for Alaska Mileage Plan elites is travel to destinations in the U.S.A., Canada and Mexico (unless they are connecting to or from an international long-haul flight in a premium cabin on the same day).
§ Connecting the same day or before 6am the following day.
LAX oneworld Business and Qantas First Lounges
LAX / Los Angeles International Airport - Tom Bradley International Terminal (TBIT)
Location: Go airside via the North security check. Continue past the SkyTeam marked elevator / lift past the Star Alliance lounge signage and escalators to the main shops area and take the elevator to the oneworld Lounge on floor 5. (LAX / LAWA now allows passengers with same day departing boarding passes multi-terminal access.)

oneworld Los Angeles (Business) Lounge

Opening hours: Daily: 06:30 - 23:30

Capacity: ~400

AMENITIES:
  • Computer connected to Internet
  • Neil Perry dining and buffet (hot, cold, food carts)
  • Full staffed bar and made to order mixed drinks
  • Barista and coffee selections
  • Shower suites (16)


Notes: The stylish and spacious Business Class Lounge has a contemporary design reflecting Californian culture, combined with signature elements from each airline, built around a communal fireplace and central glass atrium providing natural light. In the lounge's dining area, customers can choose from menus, designed by renowned Qantas chef Neil Perry, based on signature Qantas Lounge favourites with influences of multicultural California, including Italian, Mexican, Japanese, Chinese, Korean and US West Coast street food. Californian food carts similar to the pop-up dining concept offer freshly prepared dishes. At the cocktail bar, customers can select signature cocktails or premium wines, or have the barista create the coffee of their choice. The lounge also offers an enhanced hot and cold buffet, faster WiFi, new workstations and sixteen shower suites with Aurora Spa amenities.
Qantas First Lounge

Opening hours: Daily: 06:30 - 23:30

Capacity: ~200

AMENITIES:
  • Computer connected to Internet
  • Neil Perry restaurant (74 seats, a la carte dining)
  • Full staffed bar and made to order mixed drinks
  • Barista with coffee selections
  • Shower suites (7)
  • Business suites (2 - can be combined for conference room)
  • Shirt pressing (First)


Notes: The Qantas Los Angeles First Lounge defines a new standard of luxury and sophistication for First and eligible premium customers travelling through LAX. The spacious, light and open plan lounge is three times the size of the previous First Lounge. The lounge features a 74-seat a la carte restaurant, Californian Knoll furniture selected by Marc Newson, including 12 Eero Saarinen Womb Chairs with matching ottomans, 2 private work suites that can open into one larger private meeting room, state of the art wi-fi, wireless printing capabilities, TVs equipped with cable television and 7 dedicated shower suites, complete with Aurora Spa products. The a la carte Rockpool menu has been designed by Neil Perry, featuring signature dishes from the Qantas flagship Sydney and Melbourne lounges, as well as locally inspired LA cuisine. Menus will change seasonally, every 3 months. Access to First Class Lounges is restricted to Emerald members or those travelling in First Class.
LAX TBIT oneworld lounges access rules: (v. Feb 25, 2016)

oneworld Business Lounge operated by Qantas

Please note this is not a Qantas Club and is not part of any recipripocity agreement with Admirals Clubs. Must be Sapphire or Business class passenger on a oneworld marketed and operated carrier ("qualifying flight") and
  • Departing on a longhaul international flight, or

  • Departing on a oneworld flight, having arrived on a qualifying longhaul international flight, or

  • Departing in First or Business on AA to JFK on a 3 cabin A321T aircraft.

  • A Qantas Club member (no AA Admirals Club reciprocity, however)

  • "Some lounges may get busy at peak times, and access to them may be restricted as a result."


Qantas - oneworld First Lounge

Must be Emerald or First class passenger on a oneworld marketed and operated carrier ("qualifying flight") and
  • Departing on a longhaul international flight, or

  • Departing on a oneworld flight, having arrived on a qualifying longhaul international flight, or

  • Departing in First on AA to JFK on a 3 cabin A321T.








Link to one world lounge access rules and lounge locator
Qantas First Class Lounge for OneWorld Emeralds and First Class Travelers - opened late 2014

Qantas press release

Airside connector open from terminals 4, 5, 6 and 7 to TBIT - Feb 2016

LAX AA T-4 - TBIT secure airside connector open 25 Feb 2016 (AA forum)

2016 LAX Connecting / Connection / Connections thread

Updated 7 Mar 2017 - JDiver







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LAX - TBIT oneworld Lounge Access (Combined thread)

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Old Jan 20, 2016, 10:05 pm
  #106  
 
Join Date: Sep 2014
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Recent experience

To let those interested know of my recent experience, I'm BA gold (OWE), and flew last week on AA domestic first class from TBIT connecting to AA business class to Central America. I was greeted warmly at the OW lounge and graciously admitted without drama. However, when I requested admittance to the first class lounge, I was first told that I was not allowed, as I was not flying internationally. When I showed my connecting ticket to Central America, I was then directed to the entrance to the Qantas GC lounge. When I asked, I was told that if you are OWE and flying AA domestic, you are only allowed into the business lounge. I wanted to point out that this was in contravention of the rules, but seeing as I didn't have a lot of time and she seemed quite sure of their rules, I did not press the issue. I also did not point out the inconsistency that I was not flying international long haul. I wa admitted into the FC lounge without incidence.

It still seems like they are making it up as they go along. For what's it's worth, I found the FC lounge quite sterile and as I did not have much time, felt the restaurant style service slow and would have preferred the usual buffet. Next time I know just to slum it in the business lounge and move on.

As a further aside, I find it a bit annoying that AA tells you on line that you are departing from TBIT but neglects to tell you that you must still check in at T4.
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Old Jan 20, 2016, 10:43 pm
  #107  
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I'm not sure that Central American flights are considered international flights when it comes to lounge access. I've just searched for the appropriate rule, and found this:

OneWorld Lounge Rules

Connecting between oneworld marketed and operated flights:

First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).


How long was your international flight?
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Old Jan 21, 2016, 8:23 am
  #108  
 
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Programs: AA, BAEC Gold
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Originally Posted by SanDiego1K
I'm not sure that Central American flights are considered international flights when it comes to lounge access. I've just searched for the appropriate rule, and found this:

OneWorld Lounge Rules
The rule for status based access in that reference is:

Enjoy exclusive access to premium airport lounges around the world with oneworld Emerald or Sapphire frequent flyer tier status. Members of oneworld airline frequent flyer programmes with the equivalent of oneworld Emerald or Sapphire tier status can use lounges offered by oneworld airlines when departing on any flight marketed and operated by any oneworld member airline, regardless of cabin class being flown (exceptions are noted below).

Emerald tier frequent flyers can use First Class, Business Class or frequent flyer lounges.


So Qantas are still making things up or have opted out of Oneworld rules for their lounges. The exceptions have to do with lounge memberships.
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Old Jan 22, 2016, 8:37 am
  #109  
 
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MadPhil is right; access for non-AA OWE does not require an international flight. What I thought odd was that they then went, incorrectly, and applied an international flight requirement, but did not follow the OW long haul requirement that SanDiego1K quotes (which while not correct, would have some logic). Policy really does seem to be rather arbitrary and leaves the passenger not knowing whether he has access to a lounge when travelling AA domestic from TBIT.
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Old Jan 22, 2016, 9:04 am
  #110  
 
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I suspect that the problem is that AA and QF have paid lounge memberships whereas Oneworld uses class of travel or elite status to govern lounge access. AA lounges seem to have no trouble handling this but it appears to be beyond QF's ability.
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Old Jan 26, 2016, 5:00 am
  #111  
 
Join Date: Jan 2016
Posts: 20
Have anyone tried to proactively get a written/email confirmation from Qantas regarding the access rules prior to getting to the LAX Qantas F lounge? Rather than doing it after the fact (trying your luck)?

I am OWE on AAdv, but I will be flying out of LAX T4 to NRT (SAN->LAX prior), and also will be coming into LAX T4 from PVG (then continue later LAX->SAN). One of them will be Y, and the other will be J.

As far as I can tell, with the international flights and with the OWE, I should have access to the Qantas First Class lounge, right? Will I have a problem?

Also, according to Qantas website, one should be able to bring a guest, and two kids (under 10) of your family into the lounge, right?

Last edited by Jicko; Jan 29, 2016 at 12:36 pm
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Old Jan 26, 2016, 9:43 pm
  #112  
 
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Until the connector opens, its still a pain to switch terminals, having to go through security twice.
Going out you should be fine,
coming back there is no entitlement to arrivals access.
moa999 is offline  
Old Jan 28, 2016, 12:39 pm
  #113  
 
Join Date: Jan 2016
Posts: 20
Originally Posted by moa999
Until the connector opens, its still a pain to switch terminals, having to go through security twice.
Going out you should be fine,
coming back there is no entitlement to arrivals access.
I thought "the rules" (in real life may be a different story) stated that OWE should have lounge access (both biz class / first class lounge) in between international long haul and domestic connection, whether it is inbound or outbound?
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Old Jan 29, 2016, 1:59 am
  #114  
 
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If you have a connection yes theoretically.. You didn't mention that.
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Old Jan 29, 2016, 12:35 pm
  #115  
 
Join Date: Jan 2016
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Originally Posted by moa999
If you have a connection yes theoretically.. You didn't mention that.
Oops.... sorry, my bad.... yes, I have a connection PVG->LAX then LAX->SAN
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Old Feb 16, 2016, 10:37 am
  #116  
 
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Has anyone had success entering the oneworld TBIT First Lounge recently on a domestic AA flight with no international segment as a non-aa oneworld emerald? I'd love to know as I have a domestic flight coming up soon and already had the unpleasant experience of being turned away a few times last year.
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Old Feb 17, 2016, 12:17 pm
  #117  
grussellt
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Send your question via fax to the lounge on 1(310)348 0751. Mention the fact that you have been denied access on previous occasions and keep a copy of the response when you fly.
 
Old Feb 18, 2016, 6:37 pm
  #118  
 
Join Date: May 2010
Programs: BA SILVER, AA EXEC PLAT
Posts: 50
Originally Posted by grussellt
Send your question via fax to the lounge on 1(310)348 0751. Mention the fact that you have been denied access on previous occasions and keep a copy of the response when you fly.
Thanks! I'll be sure to try that and report back :-)
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Old Feb 18, 2016, 7:06 pm
  #119  
 
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Thread in AA forum is now saying the T4-TBIT connector is looking at a mid-March opening.
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Old Feb 22, 2016, 4:13 am
  #120  
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Originally Posted by atlantic1
Has anyone had success entering the oneworld TBIT First Lounge recently on a domestic AA flight with no international segment as a non-aa oneworld emerald? I'd love to know as I have a domestic flight coming up soon and already had the unpleasant experience of being turned away a few times last year.
After last year's debacle, the staff appear to have been properly educated.

To generalise, Business lounge access is available before departure for:

  • Non AA oneworld Sapphire or Emerald before traveling oneworld marketed and operated same day flight.
  • AA oneworld Sapphire or Emerald before traveling oneworld marketed and operated same day on an "international" itinerary ¹.
  • Any PAX travelling non AA oneworld First or Business Class.
  • Any PAX travelling on or connecting to an "International" AA First or Business class segment ¹.

First/Flagship lounge access can be available for Emerald and First passengers along the lines of the above.

There is some vagueness in the oneworld rules for AA three class transcontinental operations in relation to AA Elites or First / Business class PAX.

¹ "International" is anything other than North American flights within or between the U.S., Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean.

Last edited by serfty; Feb 22, 2016 at 1:54 pm
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