Giving 10-25% discount on award flights
I have a current reservation DTW-BCN that I made in Feb for 2 Y tickets, 120K miles. The 2 weeks before I made this reservation rates were only 50K per ticket. I waited to long to book and was hit with the point increase to 60K per ticket. Now with this promo they are going for 54K.
I wrote an email using their form on nwa.com asking for an adjustment 12K 10% and received this canned response.
“Due to the complexity of travel reservations and the variables involved,
we cannot provide reservation assistance or information via e-mail. We
invite you to visit us online at
www.nwa.com or contact a reservation
sales agent at one of the following numbers:
Northwest Domestic Reservations 1-800-225-2525
Northwest International Reservations 1-800-447-4747
WorldPerks Award Reservations 1-800-447-3757
If you are currently outside of the United States or Canada, you may
contact the WorldPerks Customer Service Center at 218-254-7546.
Thank you for choosing Northwest, KLM, Delta and our SkyTeam Alliance
airlines. We value your patronage and consider it a privilege to serve
your travel needs.
Sincerely,
Cheryl A Johnson
WorldPerks Customer Service Center”
I then called WorldPerks Award Reservations and they told me the only way they could give me the 12K points was to cancel the tickets, redeposit the points, for a charge of $200 and rebook the tickets.
Anyone have any ideas or should I just give up?
Twobyte