Location: Alexandria, VA, USA NW Platinum Elite Since 1999, United 1K, CO Roach, Hyatt Diamond, SPG Gold, Hilton Gold, Hertz #1 Gold, IC Royal Ambassador, Avis Chairman's
Posts: 6,782
so all rev mgt has to do is wait until the 2 day window to release upgrade seats (similar to the BF upgrades in F5R0 situations) and the certs are useless...
Quote:
Originally Posted by mdb
The new SWU-lite is not great - the 2-7 upgrade window in non full fares is not great.
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Delta SkyMiles Forum Moderator - FlyerTalk Member #1,038
so all rev mgt has to do is wait until the 2 day window to release upgrade seats (similar to the BF upgrades in F5R0 situations) and the certs are useless...
Wonder how it will work for International upgrades.
Location: Alexandria, VA, USA NW Platinum Elite Since 1999, United 1K, CO Roach, Hyatt Diamond, SPG Gold, Hilton Gold, Hertz #1 Gold, IC Royal Ambassador, Avis Chairman's
Posts: 6,782
Thats what I basically meant... no U space until 2 days out... they you have to burn miles if you want the U/G vs the "free upgrade"
Quote:
Originally Posted by mdb
Wonder how it will work for International upgrades.
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Delta SkyMiles Forum Moderator - FlyerTalk Member #1,038
That's hyperbolic. DL planners aren't thinking up ways to "drive" NW elites away - what business sense does that make? They are certainly betting that raising prices and gutting benefits won't cause a big revenue hit, though. And they may be right. For all the rhetoric from aggrieved customers, we have yet to see if they vote with their feet.
Anyone who really believed the combined FF program would be "best in class" is naive. The new program is being calibrated to be no better than it has to be.
You really think they are that rash to do that? On second thought, they are.
What they underestimate is that this PE has no problem going to CO/AA for my biz travel from now on. Esp with status match.
Location: Alexandria, VA, USA NW Platinum Elite Since 1999, United 1K, CO Roach, Hyatt Diamond, SPG Gold, Hilton Gold, Hertz #1 Gold, IC Royal Ambassador, Avis Chairman's
Posts: 6,782
HA!
I wish I was important... no reply from my e-mail... all that was said is that NW will read our e-mails, they couldn't promise any replys tho...
Quote:
Originally Posted by hnewman
Anyone gotten a reply besides important people like thezipper
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Delta SkyMiles Forum Moderator - FlyerTalk Member #1,038
Programs: WN A-List, NW Plat, CO Plat, AA Gold (Life), Marriott Plat, Hyatt Gold, Budget Optimum
Posts: 376
Quote:
Originally Posted by BearX220
That's hyperbolic. DL planners aren't thinking up ways to "drive" NW elites away - what business sense does that make? They are certainly betting that raising prices and gutting benefits won't cause a big revenue hit, though. And they may be right. For all the rhetoric from aggrieved customers, we have yet to see if they vote with their feet.
Anyone who really believed the combined FF program would be "best in class" is naive. The new program is being calibrated to be no better than it has to be.
You are exactly right, bearX220. The program is no better than it has to be. That's the rub. We NW elites are used to an excellent program. So, when DL institutes its 'no better than it has to be' program, it is a loss for us.
As for publicly stating 'best in class', that was stated by no less than Richard Anderson. Take it up with him. Walk into Virginia Avenue and call him naive.
Best in Class 
