Will Delta ruin NWA World Clubs?
Jan 7, 2009, 11:20 am
#1
Original Poster
Join Date: Feb 2003
Location: CLE/CAK
Programs: DL Gold (2.5MM program miles), Airtran A+ Elite, Hilton Diamond, Hertz President's Circle
Posts: 593
Will Delta ruin NWA World Clubs?
I floated this topic recently on the DL Forum but I would be interested in hearing feedback from the NW side of the street....
One of the best benefits of CR membership for me over the last few years has been the reciprocity with NW. Specifically:
1) FOOD -- NW clubs have always had very good catering: toasted bagels in the morning, hummus, veggies and cookies in the afternoon, specialty coffee machines and excellent service to boot. In fact, if you look in at the back room at a NW club, it looks somewhat like a restaurant kitchen; at DL, it looks like a pantry.
2) SELF SERVICE BARS -- I like pouring my own drink. There's no waiting, I pour it the way I like and I dislike the "service is our pleasure...gratuities are our expectation" attitude by some of the contract employees at the CRs.
3) OPEN WI-FI -- I hate the hassle of the T-Mobile cards. Between getting the card and logging on, some days I spend as much time getting on the net as I do working on it. If DL benefits from a marketing agreement with T-Mobile, fine: display the T-Mobile info on the log in screen but keep the network open!!! The current system is a pain in the rear and a tremendous waste of plastic.
Has anyone heard anything about DL's plans for coordinating services in the two clubs?
One of the best benefits of CR membership for me over the last few years has been the reciprocity with NW. Specifically:
1) FOOD -- NW clubs have always had very good catering: toasted bagels in the morning, hummus, veggies and cookies in the afternoon, specialty coffee machines and excellent service to boot. In fact, if you look in at the back room at a NW club, it looks somewhat like a restaurant kitchen; at DL, it looks like a pantry.
2) SELF SERVICE BARS -- I like pouring my own drink. There's no waiting, I pour it the way I like and I dislike the "service is our pleasure...gratuities are our expectation" attitude by some of the contract employees at the CRs.
3) OPEN WI-FI -- I hate the hassle of the T-Mobile cards. Between getting the card and logging on, some days I spend as much time getting on the net as I do working on it. If DL benefits from a marketing agreement with T-Mobile, fine: display the T-Mobile info on the log in screen but keep the network open!!! The current system is a pain in the rear and a tremendous waste of plastic.
Has anyone heard anything about DL's plans for coordinating services in the two clubs?
Jan 7, 2009, 11:24 am
#2
Join Date: Oct 2005
Location: Milwaukee, WI
Programs: HH Gold; AA AAdvantage Mbr; DL Skymiles Silver Medallion; World of Hyatt Mbr; NK Free Spirit Mbr
Posts: 2,531
I have no idea about when clubs will be combined, but aside from having to use bartenders in the CRC's I've visited, I've found them to be at least comparable to WC's for what I need.
The lone exception, though, is in DL's favor. The CRC in the ATL E concourse that used to be the BE lounge (I've visited it in both guises) was still serving heavy hors d'oeuvres (hot and cold) in the afternoons when I was last there in Sept. Granted, that club gets packed at that time (it's in the international concourse), but its offerings are better than any WC I've been in.
The lone exception, though, is in DL's favor. The CRC in the ATL E concourse that used to be the BE lounge (I've visited it in both guises) was still serving heavy hors d'oeuvres (hot and cold) in the afternoons when I was last there in Sept. Granted, that club gets packed at that time (it's in the international concourse), but its offerings are better than any WC I've been in.
Jan 7, 2009, 11:29 am
#3
In Memoriam
Join Date: Oct 2005
Location: 200 NORTH OF MSP
Programs: Soon to be an ex-WP PE
Posts: 966
I have no idea about when clubs will be combined, but aside from having to use bartenders in the CRC's I've visited, I've found them to be at least comparable to WC's for what I need.
The lone exception, though, is in DL's favor. The CRC in the ATL E concourse that used to be the BE lounge (I've visited it in both guises) was still serving heavy hors d'oeuvres (hot and cold) in the afternoons when I was last there in Sept. Granted, that club gets packed at that time (it's in the international concourse), but its offerings are better than any WC I've been in.
The lone exception, though, is in DL's favor. The CRC in the ATL E concourse that used to be the BE lounge (I've visited it in both guises) was still serving heavy hors d'oeuvres (hot and cold) in the afternoons when I was last there in Sept. Granted, that club gets packed at that time (it's in the international concourse), but its offerings are better than any WC I've been in.
Jan 7, 2009, 12:51 pm
#5
Join Date: Jan 2004
Location: DCA
Posts: 3,395
I fully expect to lose reciprocity with CO PC shortly. I wouldn't be surprised to see a same day ticket on DL metal requirement. I wonder if DL contract with T-mobile will require T-mobile to be installed in all NW clubs? I see a lot of long term downside risk, which is why I passed on a three year or lifetime membership.
Jan 7, 2009, 1:04 pm
#6
Join Date: Mar 2007
Location: US
Programs: DL GE
Posts: 1,654
By the looks of things, I don't see why they wouldn't want to screw everything up?
The drink area in DTW Main would function nicley as a bar, which I really do enjoy waiting 10 minutes for a Pepsi - err, Coke. For every minute I wait though, I usually put 10 cookies in my bag.
I think first, will be no more smoking and enjoy our enhanced (LOL!) bar service.
Hopefully they do acquire the electronic lockers, but I don't know that it will matter too much as I am sure I will not be renewing this year.
Time will tell..
The drink area in DTW Main would function nicley as a bar, which I really do enjoy waiting 10 minutes for a Pepsi - err, Coke. For every minute I wait though, I usually put 10 cookies in my bag.
I think first, will be no more smoking and enjoy our enhanced (LOL!) bar service.
Hopefully they do acquire the electronic lockers, but I don't know that it will matter too much as I am sure I will not be renewing this year.
Time will tell..
Jan 7, 2009, 2:08 pm
#7
Join Date: Jan 2008
Location: Neither here nor there
Programs: UA Slvr, DL Slvr, AA plt, HH LTD, MR tit/LTP at least two of those buy 10 get 1 free coffee cards
Posts: 3,447
bah!!!
What? You don't think a bowl of snack mix and a few Biscoff cookies are decent catering????????????? Most CR I have been in had exactly that.
The NRT WC is my favorite lounge in the world.
I actually tried to tip the bartender at the PDX WC a few months back, and she politely advised me that tips were not allowed!!
Hey Delta: You took the good planes, made our WP miles worthless, at least let us keep a decent lounge!!!
Merger my a**!
The NRT WC is my favorite lounge in the world.
I actually tried to tip the bartender at the PDX WC a few months back, and she politely advised me that tips were not allowed!!
Hey Delta: You took the good planes, made our WP miles worthless, at least let us keep a decent lounge!!!
Merger my a**!
Jan 7, 2009, 3:30 pm
#8
Join Date: Aug 2006
Location: DFW
Programs: Non-Affiliated
Posts: 7,430
If they ever replace the furniture at the DTW club, I want one of those low chairs with the granite tables attached.
Heck, I wish I know who made them so I could buy one. I love those. Anyone know?
If they introduce bartenders it may kill the deal for me. I like being able to pour my own drinks. I'd rather have two very strong drinks then four normal/weak drinks.
I would think it would cost less to have pour your own...
Heck, I wish I know who made them so I could buy one. I love those. Anyone know?
If they introduce bartenders it may kill the deal for me. I like being able to pour my own drinks. I'd rather have two very strong drinks then four normal/weak drinks.
I would think it would cost less to have pour your own...
Jan 7, 2009, 3:34 pm
#9
Join Date: Sep 2005
Location: MHK
Programs: AA Exec Plat - some level of status in IHG, Marriot & HIlton
Posts: 1,516
Me, too. Actually that is if they reverse the decision on change fees for plats on award tickets. Otherwise, I am gone from NWA & there will be no reason to renew my club membership again. I agree with a couple strong drinks vs. 4 weak ones. Not to mention the $4 in tips that goes along with the 4 weak ones.
Jan 7, 2009, 3:50 pm
#10
Join Date: Mar 2003
Location: Pennsylvania, USA
Programs: Amex Platinum, DL Diamond 2MM, PriorityPass, Hilton Honors Silver
Posts: 469
"Hey Delta: You took the good planes, made our WP miles worthless, at least let us keep a decent lounge!!!
Merger my a**! "
My sentiments exactly, Aroundtheworld76!
Merger my a**! "
My sentiments exactly, Aroundtheworld76!
Jan 7, 2009, 4:33 pm
#11
Join Date: Mar 2005
Location: MSP
Programs: Lapsed DL North PE, now nothing
Posts: 701
Wirelessly posted (BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)
My sentiments too! Maybe we should make hats that say that. I'm guessing that bling with anti-DL slogans on it would sell well here.
Originally Posted by spc354
"Hey Delta: You took the good planes, made our WP miles worthless, at least let us keep a decent lounge!!!
Merger my a**! "
My sentiments exactly, Aroundtheworld76!
Merger my a**! "
My sentiments exactly, Aroundtheworld76!
Jan 7, 2009, 5:01 pm
#12
Join Date: Feb 2007
Location: DCA
Programs: DL (ex-NW) Plat pining for self-serve WC's and real cheese
Posts: 715
Me, too. Actually that is if they reverse the decision on change fees for plats on award tickets. Otherwise, I am gone from NWA & there will be no reason to renew my club membership again. I agree with a couple strong drinks vs. 4 weak ones. Not to mention the $4 in tips that goes along with the 4 weak ones.
Jan 7, 2009, 5:12 pm
#13
FlyerTalk Evangelist
Join Date: May 2006
Programs: DL SkyClub Lifer
Posts: 10,000
I have no idea about when clubs will be combined, but aside from having to use bartenders in the CRC's I've visited, I've found them to be at least comparable to WC's for what I need.
The lone exception, though, is in DL's favor. The CRC in the ATL E concourse that used to be the BE lounge (I've visited it in both guises) was still serving heavy hors d'oeuvres (hot and cold) in the afternoons when I was last there in Sept. Granted, that club gets packed at that time (it's in the international concourse), but its offerings are better than any WC I've been in.
The lone exception, though, is in DL's favor. The CRC in the ATL E concourse that used to be the BE lounge (I've visited it in both guises) was still serving heavy hors d'oeuvres (hot and cold) in the afternoons when I was last there in Sept. Granted, that club gets packed at that time (it's in the international concourse), but its offerings are better than any WC I've been in.
Jan 7, 2009, 5:20 pm
#14
Join Date: Mar 2007
Location: US
Programs: DL GE
Posts: 1,654
http://steelcase.com/na/lounge_products.aspx?f=10273
Migrations Round & Club Mobile
Herman Miller makes the airport furniture, not sure if they supplied the lounge furniture?
http://www.hermanmiller.com/CDA/SSA/...40-p54,00.html LOL!!
Jan 7, 2009, 5:39 pm
#15
Join Date: Jun 2005
Location: DTW/FNT
Programs: Delta (nee NW), Hilton Diamond. IHG (PT)
Posts: 4,823
If NW gets that piece of the pie, things may not change very much.
Bob H