Programs: DL PM, RW, CRC. Platinum and Gold are ok, but I prefer Limestone and Marble.
Posts: 8,273
Low Cost Airlines all A-Twitter
The gist of this article is that the LCC's understand Twitter, Facebook, and FlyerTalk, and assign multiple employees to monitor and respond to social media, (JetBlue has 10, WN has 7) whereas the legacies are taking a wait and see attitude.
