Cancel Free Rental Day Reservation - Coupon Still Good?
May 9, 2009, 7:40 pm
#1
Original Poster
Join Date: Aug 2006
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Cancel Free Rental Day Reservation - Coupon Still Good?
Do the free rental day coupons become invalid after you book them, or after you actually complete the reservation?
I earned three rental days with the One Two Free promotion. I've used one and have reservations using the other two. But I'm contemplating using one of the reservations for a different trip instead. If I cancel one of my reservations, can I use that free rental day coupon on a different reservation, or is it already marked as used now that I've put it on a reservation?
I earned three rental days with the One Two Free promotion. I've used one and have reservations using the other two. But I'm contemplating using one of the reservations for a different trip instead. If I cancel one of my reservations, can I use that free rental day coupon on a different reservation, or is it already marked as used now that I've put it on a reservation?
May 9, 2009, 9:46 pm
#2
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Yes you can use it on a different reservation once you've cancelled the one that you had reserved with the "coupon(s)".
May 9, 2009, 11:35 pm
#3
Join Date: Jul 2007
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I just had a similar experience. I had one coupon code left for a free rental day which I reserved for a car last Friday at SFO. It turns out that I had to cancel, so I was concerned about my coupon.
But I just tried to make another reservation, entering the same coupon code, and it worked just fine. Just don't forget to cancel the original reservation!
^
But I just tried to make another reservation, entering the same coupon code, and it worked just fine. Just don't forget to cancel the original reservation!
^
May 10, 2009, 1:48 am
#4
Join Date: Oct 2008
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IME if you try to book another reservation using that coupon code while it is in place on an existing reservation, you'll get an error message saying the coupon has already been redeemed. Sometimes this error code comes up when just trying to change an existing reservation; gave me a heart attack the first time. The easy work around is to just cancel the problem res and re-book it with the changes you wanted in place. Sure it'll cost the location another few bucks in commission money, but serves them right if they're going to run a glitchy system 