Go Back  FlyerTalk Forums > Miles&Points > Car Rental Programs and Ride Services > National | Emerald Club
Reload this Page >

Reservation not showing on mobile devices

Register
Community
Wiki Posts
Today's Posts
Search

Reservation not showing on mobile devices

Thread Tools
 
Search this Thread
 
Old Aug 19, 2014, 9:27 am
  #1  
Original Poster
 
Join Date: May 2014
Posts: 19
Reservation not showing on mobile devices
Hi,

I have a reservation for the long weekend which does not appear on the mobile devices, I get some coupon error. When I try to book again with the same contract ID (AA National Code) and a weekend free day coupon, it does not apply the coupon stating coupon cannot be applied.

Should I contact National to confirm reservation or does such things happen often?
jaimesh18 is offline  
Reply
Old Aug 21, 2014, 9:44 am
  #2  
 
Join Date: Jun 2014
Posts: 512
Originally Posted by jaimesh18
Hi,

I have a reservation for the long weekend which does not appear on the mobile devices, I get some coupon error. When I try to book again with the same contract ID (AA National Code) and a weekend free day coupon, it does not apply the coupon stating coupon cannot be applied.

Should I contact National to confirm reservation or does such things happen often?
It your reservation showing on the website when accessed from a desktop computer?
dascc is offline  
Reply
Old Aug 21, 2014, 11:19 am
  #3  
Original Poster
 
Join Date: May 2014
Posts: 19
Originally Posted by dascc
It your reservation showing on the website when accessed from a desktop computer?
Yes, it does show on the website under My Itineraries. But it does not even search on the mobile device with the confirmation number. I think its just an issue with the android app but just wanted to confirm if anyone else faced such issue.

I did receive confirmation email on other reservations and I can view them as well. This is just for one specific reservation which keeps failing.
jaimesh18 is offline  
Reply



Advanced Search
Reply Closed Thread Share
Forum Jump

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.