Thank you Eurosport, Gejone and mrx900 for the advise. Will do. Never thought of that!!!!
Quote:
Originally Posted by Eurosport
correct, they'll decline your presidents orders $500 max is new rule they go by and NOT per order like it used to be, for household pretty much
so just order Native Americans, no limit whatsoever now on those
Just returned from Key Bank branch here in PDX. As I was waiting in line to deposit my coins, the branch manager approached me with a " I got your ... now" smile and introduced herself, while I was at the teller window, and inquired about my deposit activity. I told her why I was doing it and she said she has to check with her manager regarding costs, because It costs them money to take it out of the bank ( I don't understand that one).
First of all, I think she is out of line for approaching me in public and inquiring me about personal activity, and secondly, I think she is going to try to come up with some bogus tactic to avoid me from depositing anymore coins at this branch.
The game is afoot!....I think if enuff of these 'camp kommandant branch managers' complain, the banks will relay those complaints to the Mint and they will nip this one in the bud........lazy b@stards
let see where diplomacy takes me.....then I'll start Operation: Key Unlock from there
Hi Michelle..
It was a pleasure to meet you at the ******** branch. In re: to my coin deposits, please let me know what your supervisor would like me to do to better expedite my deposits. As I have publicly and voluntarily stated to you, my activities are of legal nature and do not involve any criminal behavior whatsoever. Although I felt somewhat intimidated by you approaching me publicly and questioning me regarding my banking activity as a customer at your branch, I do understand your responsibility in keeping your employees safe.
Please relay any further communication in your findings to this email account, or kindly send me postal mail at my listed residence you have on file.
Thank you,
MRX900
__________________
Mileage PLUS VISA---Delta Skymiles AMEX
Salamalaikum, Welcome to Portland International Airport
let see where diplomacy takes me.....then I'll start Operation: Key Unlock from there
Hi Michelle..
It was a pleasure to meet you at the ******** branch. In re: to my coin deposits, please let me know what your supervisor would like me to do to better expedite my deposits. As I have publicly and voluntarily stated to you, my activities are of legal nature and do not involve any criminal behavior whatsoever. Although I felt somewhat intimidated by you approaching me publicly and questioning me regarding my banking activity as a customer at your branch, I do understand your responsibility in keeping your employees safe.
Please relay any further communication in your findings to this email account, or kindly send me postal mail at my listed residence you have on file.
Thank you,
MRX900
I love the tone you struck in this note!
You let her back down with face, but you don't give her room to weasel out. Touche
let see where diplomacy takes me.....then I'll start Operation: Key Unlock from there
Hi Michelle..
It was a pleasure to meet you at the ******** branch. In re: to my coin deposits, please let me know what your supervisor would like me to do to better expedite my deposits. As I have publicly and voluntarily stated to you, my activities are of legal nature and do not involve any criminal behavior whatsoever. Although I felt somewhat intimidated by you approaching me publicly and questioning me regarding my banking activity as a customer at your branch, I do understand your responsibility in keeping your employees safe.
Please relay any further communication in your findings to this email account, or kindly send me postal mail at my listed residence you have on file.
Thank you,
MRX900
lol, that would be funny if you really signed your email as MRX900
its been 3 hours and still havent heard from her yet....Im assuming either she hasnt received word, or they are in the back room with the stale coffee and old pastries from last weeks meetings, trying to come up with some rebuttal to throw at me the next time i step foot in that bank...
__________________
Mileage PLUS VISA---Delta Skymiles AMEX
Salamalaikum, Welcome to Portland International Airport
its been 3 hours and still havent heard from her yet....Im assuming either she hasnt received word, or they are in the back room with the stale coffee and old pastries from last weeks meetings, trying to come up with some rebuttal to throw at me the next time i step foot in that bank...
From: Miche********@KeyBank.com
Sent: Thursday, July 02, 2009 5:28 PM
To: Mrx900
Subject: Re: Coins Deposits
As I mentioned when I spoke with you this morning, I have reviewed your account activity with my supervisor.
Your deposits of large amounts of dollar coins are not considered normal banking practices for a personal checking account, therefore, Key Bank will no longer be able to accept these coins on deposit.
Michelle D *****
Key Bank ******
Branch Manager
503-*******
503-******** direct line
This is unacceptable to me and of course a reply was in order:
From: Mrx900
Sent: Thursday, July 02, 2009 6:12 PM
To: 'Mich*****@KeyBank.com'
Subject: RE: Coins Deposits
I do not recall any nomenclature or policy when opening this account with Key Bank that indicated such a policy that you are placing on me. I would like to speak with your supervisor as this is unacceptable. Furthermore, other Key Bank branches nationwide accept such deposits…why not your branch? This is your personal policy being placed on me and not a corporate policy. I would like to remind you …again. My personal banking practices are within the lawful boundaries of all state, and Federal guidelines, and within the terms and conditions of my credit card company. Therefore, YOUR interpretation of reviewing my account and my practices does not hold any legal binding to which you may subject me to your decision of not accepting my deposits. I will review the matter with your supervisor.
__________________
Mileage PLUS VISA---Delta Skymiles AMEX
Salamalaikum, Welcome to Portland International Airport
Last edited by mrx900; Jul 2, 09 at 8:19 pm.
Reason: black hair and dark skin does not = third world moron Michelle
From: Miche********@KeyBank.com
Sent: Thursday, July 02, 2009 5:28 PM
To: Mrx900
Subject: Re: Coins Deposits
As I mentioned when I spoke with you this morning, I have reviewed your account activity with my supervisor.
Your deposits of large amounts of dollar coins are not considered normal banking practices for a personal checking account, therefore, Key Bank will no longer be able to accept these coins on deposit.
Michelle D *****
Key Bank ******
Branch Manager
503-*******
503-******** direct line
This is unacceptable to me and of course a reply was in order:
From: Mrx900
Sent: Thursday, July 02, 2009 6:12 PM
To: 'Mich*****@KeyBank.com'
Subject: RE: Coins Deposits
I do not recall any nomenclature or policy when opening this account with Key Bank that indicated such a policy that you are placing on me. I would like to speak with your supervisor as this is unacceptable. Furthermore, other Key Bank branches nationwide accept such deposits…why not your branch? This is your personal policy being placed on me and not a corporate policy. I would like to remind you …again. My personal banking practices are within the lawful boundaries of all state, and Federal guidelines, and within the terms and conditions of my credit card company. Therefore, YOUR interpretation of reviewing my account and my practices does not hold any legal binding to which you may subject me to your decision of not accepting my deposits. I will review the matter with your supervisor.
this is a Perfect example of why a $5k order will be divided into a min of 5 deposits at 5 different Branches and at times different banks as well, rather then simply always going to 1 branch and with 1 deposit for the full amount
I also break open all the boxes and simply bring them in,in their rolls
yea Ive been questioned and simply say, I had a choice either take what the person owes me in $1 coins or get nothing, Id take it in Pennies if I had to , they agreed
should it come to this Nope, but knowing the possible hassles otherwise, I dont mind the little extra work to keep it working and earning the Pts or Miles
this is a Perfect example of why a $5k order will be divided into a min of 5 deposits at 5 different Branches and at times different banks as well, rather then simply always going to 1 branch and with 1 deposit for the full amount
I also break open all the boxes and simply bring them in,in their rolls
yea Ive been questioned and simply say, I had a choice either take what the person owes me in $1 coins or get nothing, Id take it in Pennies if I had to , they agreed
should it come to this Nope, but knowing the possible hassles otherwise, I dont mind the little extra work to keep it working and earning the Pts or Miles
+1 Some people just don't understand how to 'finesse' a deal so that it's life expectancy is maxed out. I deposit mine in $250 increments and have NEVER had a problem. There is every reason to expect trouble if you walk into a bank with $5k of unopened dollar coins. On top of that, word of this type of behavior will surely make its way back to the Mint itself and is likely to lessen the lifetime of this deal. I would NEVER tell the bank about this deal if they asked. Always tell them a lie about being a coin collector, or receiving them as payment or just that it's none of their business where your money comes from. I guess it's the inevitable downside of letting the general public in on such unique 'opportunities'..sighs.....
+1 Some people just don't understand how to 'finesse' a deal so that it's life expectancy is maxed out. I deposit mine in $250 increments and have NEVER had a problem. There is every reason to expect trouble if you walk into a bank with $5k of unopened dollar coins. On top of that, word of this type of behavior will surely make its way back to the Mint itself and is likely to lessen the lifetime of this deal. I would NEVER tell the bank about this deal if they asked. Always tell them a lie about being a coin collector, or receiving them as payment or just that it's none of their business where your money comes from. I guess it's the inevitable downside of letting the general public in on such unique 'opportunities'..sighs.....
+1 as well... I've never done more then $1000 at a time, and never had a problem. If they asked, i've had a few different excuses - "i meant to order $500 from the mint, but they sent me $5,000 and i'm depositing them in pieces to not overwhelm you guys"; "they were going to be wedding favors for my sisters wedding, but they didn't arrive in time"; etc.
If you are bent on returning $5k at one time, and this bank doesn't want to take them anymore (which if youv'e been doing it for a while i can't really blame them), then why not just go to a different bank, or different branch? Running it up and down the chair won't be good for the longterm health of this deal...
You guys with multiple $5K purchases are going to kill the deal. Think long term and take it easy. I have a lot of fun spending these in small quantities, up to about $30 for purchases. Go easy, going overboard and then complaining about it will eventually bring down the whole enterprise.
Now, what disappoints me is that almost everywhere the coins are taken separately, even at the post office. There is no room for them in the registers and I'm sure they mostly go back to the bank through the merchant. The government should simply stop making $1 bills and let them run out. People are too addicted to the paper.
+1 Some people just don't understand how to 'finesse' a deal so that it's life expectancy is maxed out. I deposit mine in $250 increments and have NEVER had a problem. There is every reason to expect trouble if you walk into a bank with $5k of unopened dollar coins. On top of that, word of this type of behavior will surely make its way back to the Mint itself and is likely to lessen the lifetime of this deal. I would NEVER tell the bank about this deal if they asked. Always tell them a lie about being a coin collector, or receiving them as payment or just that it's none of their business where your money comes from. I guess it's the inevitable downside of letting the general public in on such unique 'opportunities'..sighs.....
Quote:
Originally Posted by freeloader
+1 as well... I've never done more then $1000 at a time, and never had a problem. If they asked, i've had a few different excuses - "i meant to order $500 from the mint, but they sent me $5,000 and i'm depositing them in pieces to not overwhelm you guys"; "they were going to be wedding favors for my sisters wedding, but they didn't arrive in time"; etc.
If you are bent on returning $5k at one time, and this bank doesn't want to take them anymore (which if youv'e been doing it for a while i can't really blame them), then why not just go to a different bank, or different branch? Running it up and down the chair won't be good for the longterm health of this deal...
+1. I couldn't agree more. I personally don't like doing $1000 at a time, but sometimes I have just to make things go a bit quicker. Personally I prefer the $500-$750 deposit at a time. Take the $500 worth of rolls out, and stack them vertically in the empty box and you can fit exactly $500 in one box. Makes it nice and easy to carry one box to the teller instead of bringing in 10-20 box like so many are. No wonder the tellers are upset when people deposit $5000 at one time. Spread it out. Makes life a lot easier.
+1 on the previous comments. My previous post I stated my mortgage lender is allowing me to pay my mortgage at a local branch with the coins. I called ahead and verified and they were more than happy to take them. You can also use it at costco, where they dont take CC (except AMEX). The mortgage idea is great cause its built in every month...all just my humble opinion...
[b]...
Your deposits of large amounts of dollar coins are not considered normal banking practices for a personal checking account, therefore, Key Bank will no longer be able to accept these coins on deposit.
Michelle D *****
Key Bank ******
Branch Manager
503-*******
503-******** direct line
This is unacceptable to me and of course a reply was in order:
From: Mrx900
Sent: Thursday, July 02, 2009 6:12 PM
To: 'Mich*****@KeyBank.com'
Subject: RE: Coins Deposits
I do not recall any nomenclature or policy when opening this account with Key Bank that indicated such a policy that you are placing on me. I would like to speak with your supervisor as this is unacceptable. Furthermore, other Key Bank branches nationwide accept such deposits…why not your branch? This is your personal policy being placed on me and not a corporate policy. I would like to remind you …again. My personal banking practices are within the lawful boundaries of all state, and Federal guidelines, and within the terms and conditions of my credit card company. Therefore, YOUR interpretation of reviewing my account and my practices does not hold any legal binding to which you may subject me to your decision of not accepting my deposits. I will review the matter with your supervisor.
Mrx900,
Excuse me but IMHO, true understanding of your objective and how banks work internally would mean that you may want to reconsider your tone of voice and manner of communication with your local banker. It does not help you achieve your goals and it may ultimately harm the entire program for the rest of us.
Your goal is to use this program to accumulate miles. You are utilizing the banks to help you facility your method of buying coins, depositing coins, and paying off the credit cards. So why make it difficult for the banks? Why not make them your friends?
Start from the basics: Deposit in smaller amounts. I know it is such a chore for you, and even though some posters have reported success with depositing boxes and boxes of coins at one time, it doesn't mean you have to do it. Make it easy for the teller; bring no more than 2 boxes at a time. The same 2 boxes a regular teller can open, count, carry, and not have to alert anyone else and therefore call attention to your activity.
Once you have deposited, let the money sit in the account for a while. Don't immediately move the money out to pay off your credit card. Let the bank enjoy that deposit for a while. It's at no loss to you, and if you have an interest-bearing account, you might even make a few pennies.
Now, we come to your direct communication with Michelle. Her official title is Branch Manager, not some lowly CSR that you talk to on the phone and can demand to "talk to the supervisor". It is a putdown, maybe not deliberately made by you, but it will be perceived negatively when you suggest that she has not already communicated with her boss(es) and that your one phone call to a "supervisor" could cause this kind of decision to be reversed. Remember, you are dealing with a bank, and for a bank manager to have written a letter to you, that letter has already been reviewed and approved through some levels before you laid eyes on it.
As for your letter, I'm sorry but all those legalistic big words do not help you. Banks (and cardit card companies) have many inhouse corporate lawyers to help them and they are the experts on legalese. Maybe you actually have a law degree or MBA, I don't know and I would apologize if I offended you, but my impression of your letter is that it comes across as a bit antagonistic and inexperienced. (I bolded the terms you used that really seem unnecessary and overboard.)
I guess there could be an exception: If you have 100K or more on longterm deposit with the bank. I bet you could call her "supervisor" and resolve the matter in one chat.
I am not advocating kowtowing and not standing up for your rights. But, in this case, what right do you really have when all along you are just depositing money you "borrowed" and have to "return" anyway, while earning bonus miles that you should appreciate bankers for facilitating this process.
At this point, if you want my advice, I would suggest to lay low with Key Bank. Open another account with a different bank. Make the new bank your new friend - deposit your paychecks there, say Yes when they offer a new and free credit card, make reasonable amount of coin deposits, and remember, work with them, don't make it difficult for the banker so that he/she is forced to call you out. And, smile when you look at your mileage accounts.
CTM + Zen
Last edited by ChaseTheMiles; Jul 3, 09 at 11:46 am.
lack of communication
