AA Miles for $0.00072 per mile (AA Shopping) - NOT HONORED
#1502
Join Date: Sep 2005
Location: Denver
Posts: 509
Ever seen slot machine that malfunctions and incorrectly indicates that someone has won a jackpot? Guess what? That person doesn't get the jackpot, they get their quarter back. And please quit trying to fool yourself into believing you thought it was a legitimate offer. Everyone here knew it wasn't. It's embarrassing.
#1503
In memoriam
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
Yep, I found that message in my spam folder when looking for the 2500 point email that some people have received. If I don't get my miles I will be contacting them. It should be far more cost effective than the litigation that some people are threatening
#1505
Join Date: Dec 2010
Location: Ontario, California
Programs: PC Plat, SPG Gold, HH Diamond, Hyatt plat,...
Posts: 370
#1506
Join Date: Aug 2010
Location: Texas
Programs: AA EXP, UA Premier Plat, Alaska MVP Gold, HHonors Diamond, SPG Platinum, Hyatt Platinum
Posts: 2,053
It's surprisingly high, but not significantly more than $200 for absolutely nothing.
Besides, there are benefits to Verizon for these sales beyond mere margin on an individual sale. This impacts their cash flow, their inventory cycle time, all sorts of things that look good on financial statements. It's even possible that Verizon is getting a SPIFF or rebate from the vendors behind the scene that we're not aware of. In the volume technology industry this is VERY common (someone sells $1MM of Cisco product at $900,00 to the customer but gets $150,000 in rebates, "marketing dollars," etc.). The money is made up elsewhere, or is used to induce a certain level of volume/commitment in key accounts.
#1507
FlyerTalk Evangelist
Join Date: Mar 2005
Location: 60137
Posts: 10,498
#1508
Join Date: Oct 2003
Location: PDX/AUS
Programs: AA-UA-AS IHG-SPG-Carlson
Posts: 4,562
#1509
Join Date: Apr 2011
Location: Boston
Programs: US, UA, CO, AA, Delta
Posts: 154
My timeline from this fun AA miles game
I thought I would throw out my timeline from participating in this fun little AA miles game:
August 10, 2011
10:24 pm (EST): Ordered 1 charger/hockey puck for $5.28 and received the email from Verizon Wireless confirming order.
10:47 pm (EST): Ordered 1 pink glitter case for $3.16 and received the email from Verizon Wireless confirming order.
August 11, 2011
3:26 pm (EST): Received shipping confirmation and Fed Ex tracking number Verizon Wireless for the charger.
3:28 pm (EST): Received shipping confirmation and Fed Ex tracking number Verizon Wireless for the pink glitter case.
10:24 pm (EST): Received the email from AAdvantage eShopping Mall ([email protected]) with my AA number in the email saying:
** We will automatically post 2,500 AAdvantage bonus miles to your AAdvantage account within the next 10 business days.
** We will earn an additional 2,500 AAdvantage bonus miles if you make a new purchase through the AAdvantage eShopping mall in the next 30 days*. AAdvantage bonus miles will be posted to your AAdvantage account within 45 days after the date the merchant notifies Cartera of a qualifying purchase.
* In order to qualify for the 2,500 bonus mile purchase offer, you must shop with a participating online retailer through the AAdvantage eShopping mall website by September 10, 2011.
Even though the email looks like it came from AA, it was signed by:
Maurice Blaustein
Director of Customer Care
Cartera Commerce
August 10, 2011
10:24 pm (EST): Ordered 1 charger/hockey puck for $5.28 and received the email from Verizon Wireless confirming order.
10:47 pm (EST): Ordered 1 pink glitter case for $3.16 and received the email from Verizon Wireless confirming order.
August 11, 2011
3:26 pm (EST): Received shipping confirmation and Fed Ex tracking number Verizon Wireless for the charger.
3:28 pm (EST): Received shipping confirmation and Fed Ex tracking number Verizon Wireless for the pink glitter case.
10:24 pm (EST): Received the email from AAdvantage eShopping Mall ([email protected]) with my AA number in the email saying:
** We will automatically post 2,500 AAdvantage bonus miles to your AAdvantage account within the next 10 business days.
** We will earn an additional 2,500 AAdvantage bonus miles if you make a new purchase through the AAdvantage eShopping mall in the next 30 days*. AAdvantage bonus miles will be posted to your AAdvantage account within 45 days after the date the merchant notifies Cartera of a qualifying purchase.
* In order to qualify for the 2,500 bonus mile purchase offer, you must shop with a participating online retailer through the AAdvantage eShopping mall website by September 10, 2011.
Even though the email looks like it came from AA, it was signed by:
Maurice Blaustein
Director of Customer Care
Cartera Commerce
#1510
Join Date: Aug 2010
Location: Texas
Programs: AA EXP, UA Premier Plat, Alaska MVP Gold, HHonors Diamond, SPG Platinum, Hyatt Platinum
Posts: 2,053
I get a $400 Admiral's Club membership/equivalent *and* $200 in airline fee rebates from Amex, plus significant other benefits ($100 Global Entry fee rebate, etc.) for a $450 annual fee.
Both of those are credit cards that expect to get merchant fees from use (and interest from balances), though, so let's find more concrete examples.
Ever watch the "extreme coupon" shows? Smaller scale, but people walk out with thousands of dollars in items absolutely (or near) free. Significantly more than the at-most $420 offer here. And that doesn't include the cost to manufacturers of creating offers, designing coupons, printing coupons, distributing coupons, and redeeming coupons from merchants (which are included as advertising cost or cost of sales).
Fact is, despite what you assert, this isn't unreasonable. Uncommon? Sure. But there are so many possible motives that it's just not possible to decipher. More importantly, it's not my job as a consumer to do so. If anything, it's the seller's job to advertise properly. And in cases where adverts go wrong (which they do), it's their responsibility to notify me of that fact BEFORE the sale is made (i.e. posing a "We're sorry, we goofed in our ad" on the door of the store or at the register prior to checkout). In this case, I have a completed sale at agreed-upon terms. If the merchant goofed, that's on them and I'm not ethically or morally wrong for holding them to a mistake. It's the cost of a mistake and a good reminder to more proactively avoid such mistakes in the future. [Caveat: If it were proven to be a glitch in the Cartera e-commerce engine, which I have no reason to believe it is (or isn't), I'd think Cartera's contract with AA EShopping would determine/set the limits of liability for Cartera. Discussion of that is probably premature, though, given that no official statement from AA EShopping has been released.]
#1511
Join Date: Jun 2011
Location: King of Prussia, PA, USA
Posts: 22
I got $200 for *nothing* for the CapOne card (aside for applying for the card). Not even a spend requirement. Assuming that Verizon pays half a cent per mile (which is still probably high for bulk purchases), that's still "only" $420 or so per item.
It's surprisingly high, but not significantly more than $200 for absolutely nothing.
Besides, there are benefits to Verizon for these sales beyond mere margin on an individual sale. This impacts their cash flow, their inventory cycle time, all sorts of things that look good on financial statements. It's even possible that Verizon is getting a SPIFF or rebate from the vendors behind the scene that we're not aware of. In the volume technology industry this is VERY common (someone sells $1MM of Cisco product at $900,00 to the customer but gets $150,000 in rebates, "marketing dollars," etc.). The money is made up elsewhere, or is used to induce a certain level of volume/commitment in key accounts.
It's surprisingly high, but not significantly more than $200 for absolutely nothing.
Besides, there are benefits to Verizon for these sales beyond mere margin on an individual sale. This impacts their cash flow, their inventory cycle time, all sorts of things that look good on financial statements. It's even possible that Verizon is getting a SPIFF or rebate from the vendors behind the scene that we're not aware of. In the volume technology industry this is VERY common (someone sells $1MM of Cisco product at $900,00 to the customer but gets $150,000 in rebates, "marketing dollars," etc.). The money is made up elsewhere, or is used to induce a certain level of volume/commitment in key accounts.
#1512
Join Date: Aug 2010
Location: Texas
Programs: AA EXP, UA Premier Plat, Alaska MVP Gold, HHonors Diamond, SPG Platinum, Hyatt Platinum
Posts: 2,053
Maybe I made out more than I thought (and it's even more relevant then!).
#1513
FlyerTalk Evangelist
Join Date: Sep 2000
Posts: 37,486
No, I'd say "The 83,000 miles offered, which translates to just over 6 one-way domestic flights on AA (more with Dynamic Air).
I purchased a product based on a promotional offer, and the merchant failed to deliver the promotional item as described (the miles).
Considering that I got 75,000 miles for signing up for an using an AA credit card, and 100,000 for doing so with a BA credit card from a US bank, I believed this offer to be a legitimate promotion, especially since it was offered from a large, nationwide company on AA's own E-Shopping site."
That's if I don't get the miles, of course... which I have no reason to believe I won't.
I purchased a product based on a promotional offer, and the merchant failed to deliver the promotional item as described (the miles).
Considering that I got 75,000 miles for signing up for an using an AA credit card, and 100,000 for doing so with a BA credit card from a US bank, I believed this offer to be a legitimate promotion, especially since it was offered from a large, nationwide company on AA's own E-Shopping site."
That's if I don't get the miles, of course... which I have no reason to believe I won't.
In that world, it is perfectly logical to expect 83000 miles to be awarded on a $5 product, even though all the other products on the site show 20 or 30 miles, and the following screen showed the actual (correct) number of miles.
Comparing a $5 charger to a credit card signup deal is just plain silly -- you can't tell me with a straight face that you don't understand the difference between a long term credit relationship with a bank, and a charger purchased off an e-commerce site.
There are times in life where you just accept the loss and wait for the next big error to pop up. It would have been awesome if we got the miles for these, but to see this come to an end then claim we've been robbed of our hard earned miles is just plain silly.
#1514
Join Date: Aug 2010
Location: Texas
Programs: AA EXP, UA Premier Plat, Alaska MVP Gold, HHonors Diamond, SPG Platinum, Hyatt Platinum
Posts: 2,053
#1515
Join Date: Sep 2007
Location: SAN
Posts: 47
something for verizon wireless customers to think about
I'm a frequent reader/infrequent poster here and, yes, I am an attorney. And I've sued some cell phone companies in the past. NO I am not trolling for plaintiffs for a class action suit (not my gig these days). And I am NOT PROVIDING ADVICE on the legal merits of any claim. But I have something to point out to people who are not satisfied with how this is going.
If you are a Verizon Wireless customer, you likely "agreed" to be bound the arbitration clause in the customer service agreement and this outlines the process to follow "if there's an issue that needs to be resolved" related to Verizon. (Look about 2/3rds down the agreement) http://www.verizonwireless.com/customer-agreement.shtml Read parts 4 to 6 especially close- note the ways that you can get up to $5000.
Since cell phone companies are so afraid of class actions, they try to ban customers from bringing them- and the Supreme Court has gone along with it. In order to be able to tell courts that their customer's rights are still protected, the companies have drafted arbitration agreements that are supposed to make it relatively easy to bring small claims against the company. In fact, their agreement potentially requires them to pay the full costs of an arbitration, which is not cheap.
I've been very curious about how these arbitration clauses are likely to work out in practice. Arguably, the arbitration agreement outlines the process you must follow if you want to pursue a dispute involving Verizon in any way, but I doubt many people have ever actually gone through the process.
If anyone is going to do this, I'd like to know how it works out- please pm me or update us on this thread.
If you are a Verizon Wireless customer, you likely "agreed" to be bound the arbitration clause in the customer service agreement and this outlines the process to follow "if there's an issue that needs to be resolved" related to Verizon. (Look about 2/3rds down the agreement) http://www.verizonwireless.com/customer-agreement.shtml Read parts 4 to 6 especially close- note the ways that you can get up to $5000.
Since cell phone companies are so afraid of class actions, they try to ban customers from bringing them- and the Supreme Court has gone along with it. In order to be able to tell courts that their customer's rights are still protected, the companies have drafted arbitration agreements that are supposed to make it relatively easy to bring small claims against the company. In fact, their agreement potentially requires them to pay the full costs of an arbitration, which is not cheap.
I've been very curious about how these arbitration clauses are likely to work out in practice. Arguably, the arbitration agreement outlines the process you must follow if you want to pursue a dispute involving Verizon in any way, but I doubt many people have ever actually gone through the process.
If anyone is going to do this, I'd like to know how it works out- please pm me or update us on this thread.
Last edited by leebids1; Aug 12, 2011 at 11:14 am