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Old Aug 11, 11, 7:39 pm   #286
  
Join Date: Apr 2011
Location: Texas
Programs: HHonors, AA, Hyatt, SPG, MP, Southwest, Wyndham, Priority Club
Posts: 655
Another option for 10K per addl user..

Even though they have shut this down, I did find out about another promotion for additional users. If they totally say no on this offer then ask them if you could get the following promotion:

Bonus 6815 - 10K once additional user spends $1000 in 3 months....

The rep I spoke to offered me this instead, but I don't want my kid's spending $1000 in 3 months on the card!
sargenet is offline   Reply With Quote
Old Aug 11, 11, 7:41 pm   #287
  
Join Date: May 2009
Location: HNL
Programs: HA, DL, UA, PC Gold, A/club Plat, HH Gold, Hyatt Pl
Posts: 1,443
hah..when i called to check on the 15 transaction promo..the MR rep said "let me guess the 5721 offer" and I was like which one was that...she then said something about a international user offer....sounds like amex is really turning on the benefits...
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Old Aug 11, 11, 8:02 pm   #288
  
Join Date: Jul 2008
Posts: 158
Quote:
Originally Posted by sargenet View Post
Problem is the CSR's here in the US did NOT have that info in their system when they looked at T&C for the promotion code over the last 2 days. BUT now that it has been added they have been told they can no longer add it to people's accounts. They no longer have the authority. So even though I started emails asking for this yesterday....and they didn't get back to me...now they are telling me as of 5 hours ago they can no longer do it....
Sounds like even those who were signed up may not get the points once Amex figures out who were not targeted during the 6-8 week wait. Would love to hear if anyone does get the 50K.
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Old Aug 11, 11, 8:09 pm   #289
  
Join Date: Mar 2010
Location: LAX/PHL
Programs: AA Plat, SPG Plat, AS MVP75k, Nat'l Executive, and oh yea..Can't forget my UA, MR and UR collections
Posts: 869
After three strikes earlier in the day, and two more this evening, I figured I'd give it one more shot.

It was made clear that it was only for ARG. I said a family member had gotten it - that's not true, unless you call FT family - and that I was hoping to be allowed as well.

"Sorry sir."

"Is there anything you can do?"

"Hold on..." *wait three min*

"Sir, you called twice already today according to your record."

"Yes, it's because they were very short with me, didn't acknowledge any chance of my family member getting this and simply said they wouldn't help me. I was shocked at the CS, so I figured I'd call back to get a sweeter agent - like yourself."


"Thank you so much. Please hold while I see what I can do."

"Well, I'm so sorry about that experience. Given you're so nice, and I feel bad about your earlier cards, I've made a one-time exception. Just call me back after they do a spend and I'll manually process the points."

WOOHOO!!
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Old Aug 11, 11, 8:50 pm   #290
  
Join Date: Dec 2004
Location: JFK
Posts: 172
Is the bonus id per card or per MR account? If I added the ID referencing one card can I get it the bonus on others? If the MR department is adding it, are they adding it to the MR number or to a particular card?
airfly56 is offline   Reply With Quote
Old Aug 11, 11, 8:53 pm   #291
  
Join Date: Mar 2007
Location: California, SMF
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Posts: 925
Quote:
Originally Posted by sargenet View Post
Even though they have shut this down, I did find out about another promotion for additional users. If they totally say no on this offer then ask them if you could get the following promotion:

Bonus 6815 - 10K once additional user spends $1000 in 3 months....

The rep I spoke to offered me this instead, but I don't want my kid's spending $1000 in 3 months on the card!
This sounds like a great back-up option. Thanks!
PatMike is offline   Reply With Quote
Old Aug 11, 11, 8:55 pm   #292
  
Join Date: Mar 2007
Location: California, SMF
Programs: UA, AA, AS, DL, BA, HA, WN, SPG-PL, Hyatt-Dia, HH-Dia, PC-Pl, Marr-G, US Mint/VR(retired)
Posts: 925
Quote:
Originally Posted by airfly56 View Post
Is the bonus id per card or per MR account? If I added the ID referencing one card can I get it the bonus on others? If the MR department is adding it, are they adding it to the MR number or to a particular card?
I added the same 5 users to two different Amex MR cards that feed into the same MR account. They are supposed to get 10K each. Only time will tell on this one.
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Old Aug 11, 11, 9:09 pm   #293
  
Join Date: Apr 2001
Location: Austin, Texas
Programs: AA P4L, BA, DL, UA, HHonors, IHG
Posts: 3,232
Quote:
Originally Posted by sargenet View Post
Even though they have shut this down, I did find out about another promotion for additional users. If they totally say no on this offer then ask them if you could get the following promotion:

Bonus 6815 - 10K once additional user spends $1000 in 3 months....

The rep I spoke to offered me this instead, but I don't want my kid's spending $1000 in 3 months on the card!
This promotion could work for my family.
  • Is there any cost to add the additional users?
  • Hard pulls for anyone?
  • Effects on anyone's FICO?
Middle_Seat is offline   Reply With Quote
Old Aug 11, 11, 9:15 pm   #294
  
Join Date: Dec 2009
Location: DCA
Posts: 680
Quote:
Originally Posted by sargenet View Post
Even though they have shut this down, I did find out about another promotion for additional users. If they totally say no on this offer then ask them if you could get the following promotion:

Bonus 6815 - 10K once additional user spends $1000 in 3 months....

The rep I spoke to offered me this instead, but I don't want my kid's spending $1000 in 3 months on the card!
How many frustrating calls can I have with Amex in one evening???

So I call up and ask for the 6815 promotion. Rep puts me on hold, comes back and says he can't find it, there must be more to the code because they are "usually alpha-numeric codes". Tells me to fax in the offer. What the???
Montacute is offline   Reply With Quote
Old Aug 11, 11, 9:17 pm   #295
  
Join Date: Sep 2010
Location: DCA
Programs: SPG Plat, AA EXP
Posts: 882
If you make an online purchase using the AU's name rather than the cardmember's name, does that count as a purchase by the AU? Or does the physical card have to be used?
barelyelite is offline   Reply With Quote
Old Aug 11, 11, 9:20 pm   #296
  
Join Date: May 2010
Location: NJ
Posts: 1,375
Quote:
Originally Posted by barelyelite View Post
If you make an online purchase using the AU's name rather than the cardmember's name, does that count as a purchase by the AU? Or does the physical card have to be used?
Then the Billing info would be bad because the names and UNIQUE card numbers would not match.
infamousdx is offline   Reply With Quote
Old Aug 11, 11, 9:21 pm   #297
  
Join Date: Aug 2008
Location: Bay Area, California
Posts: 271
Quote:
Originally Posted by Montacute View Post
How many frustrating calls can I have with Amex in one evening???

So I call up and ask for the 6815 promotion. Rep puts me on hold, comes back and says he can't find it, there must be more to the code because they are "usually alpha-numeric codes". Tells me to fax in the offer. What the???
The agent who answered my call said she couldn't find the promo either. Maybe it's off by a digit.
romeoguy is offline   Reply With Quote
Old Aug 11, 11, 9:24 pm   #298
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Join Date: Jul 2003
Location: Florida
Posts: 21,814
Quote:
Originally Posted by barelyelite View Post
If you make an online purchase using the AU's name rather than the cardmember's name, does that count as a purchase by the AU? Or does the physical card have to be used?
You need to use the AU's card number.
Happy is offline   Reply With Quote
Old Aug 11, 11, 9:25 pm   #299
  
Join Date: Dec 2009
Location: DCA
Posts: 680
Quote:
Originally Posted by Montacute View Post
How many frustrating calls can I have with Amex in one evening???

So I call up and ask for the 6815 promotion. Rep puts me on hold, comes back and says he can't find it, there must be more to the code because they are "usually alpha-numeric codes". Tells me to fax in the offer. What the???
Called again, csr says has the au met the spend requirement? I said no, so she said to call back after they have. I asked her to note the account that I called about this promo. She said "I am unable to note the account at this time, just call back." I asked her if I would have a problem then and she assured me I would not. Once again, we'll see...
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Old Aug 11, 11, 9:27 pm   #300
  
Join Date: Dec 2009
Location: DCA
Posts: 680
Quote:
Originally Posted by romeoguy View Post
The agent who answered my call said she couldn't find the promo either. Maybe it's off by a digit.
I realized AMEX cs reps have no idea what you are talking about. MR cs reps recognize the 4 digit code.
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