Bank Direct Site down all afternoon
Jul 3, 2011, 7:06 pm
#1
Original Poster
Join Date: Jun 2011
Posts: 315
Bank Direct Site down all afternoon
Is anyone else having trouble or is it just me?
Jul 3, 2011, 7:12 pm
#2
Join Date: Dec 2009
Posts: 142
No wonder I couldn't log in since an hour ago until I had to send a reminder e-mail for my password because I thought I forgot my password. 
Jul 3, 2011, 7:14 pm
#3
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,760
It is reported in the BD thread in AA forum.
I have not even tried my first log in with the temp things they sent a few weeks ago. Am planning to do so this weekend and then the website is down.
I have not even tried my first log in with the temp things they sent a few weeks ago. Am planning to do so this weekend and then the website is down.
Jul 3, 2011, 7:39 pm
#4
Join Date: Jul 2011
Location: NYC
Posts: 511
Maybe they are down for maintenance; Sunday 7/3. Quiet night and not too many people would be checking their balances. Just a guess.
Jul 4, 2011, 1:19 am
#5
Original Poster
Join Date: Jun 2011
Posts: 315
It's still down, has this ever happened before? I wonder if our Miles would be messed up this month.
Jul 4, 2011, 8:54 am
#6
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,038
Yeah - increasing problems over there.
Last month, miles were late.
They've recently adopted much harsher rules (which they generally don't publicize) about how to qualify for their bonuses.
Of course, a few months ago, they cut big savers out of big earnings.
No end to the downward trend here.
Last month, miles were late.
They've recently adopted much harsher rules (which they generally don't publicize) about how to qualify for their bonuses.
Of course, a few months ago, they cut big savers out of big earnings.
No end to the downward trend here.
Jul 4, 2011, 5:09 pm
#9
Join Date: Apr 2010
Posts: 257
Hopefully, they've updated their website security. FYI, don't use a password on bankdirect's website that's used elsewhere.
Jul 4, 2011, 6:10 pm
#10
Join Date: Dec 2004
Location: SEA
Posts: 1,887
Just got my account set up there. My god, what a cluster####. Worst banking site ever! Non-functional, crippled, unintuitive, user unfriendly... It wouldn't surprise me at all if the clueless individuals responsible for that monstrosity left a trail littered with security holes.
Jul 4, 2011, 7:10 pm
#11
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,038
Jul 4, 2011, 8:40 pm
#12
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,082
Asked & answered. I'll close 'er up now.