Have been denied AMEX gift card purchase for months, any suggestion?
#46
Join Date: Dec 2009
Location: A whole lot of places . . .
Posts: 104
Spineless .......s, the lot of 'em.
#47
Join Date: Dec 2009
Location: A whole lot of places . . .
Posts: 104
I also agree that it would be nice if AMEX would be honest with customers as to why they are putting the hammer down instead of just disallowing purchases with no reason, or worse, cancelling the gift cards post-purchase. But it's pretty obvious that AMEX is sending you a very loud and clear message, even though it is indirect.
C'est la vie.
C'est la vie.
#48
Join Date: May 2005
Posts: 241
Yeah, if they'd grow a spine and say "nein, no more for you!", that'd be fine. This passive-aggressive bovine excrement that they've been pulling, OTOH, is really annoying. Especially when every CSR just recommends resubmitting the order, or using a different card. I find the lying inexcusable, especially from a company I'm trying to entrust with a large sum of money.
I will admit I was draining them as fast as I received them. For that, I'm like 100% positive it got me red flagged. I would much perfer them to just say "take your business elsewhere" as opposed to "oh we don't know what happened go resubmit your order."
#49
Join Date: Sep 2009
Posts: 222
Yes, they're sending a message. In the most irritatingly stupid, backhanded manner possible, belying their true nature. If you actually want to communicate with someone, talk to them. Don't be that passive-aggressive prick that mistreats his girlfriend until she breaks up with him; grow some stones and tell her it aint working out. Hurts much less in the end, and leads to fewer grudges.
#50
Join Date: Sep 2009
Posts: 1,758
Yes, they're sending a message. In the most irritatingly stupid, backhanded manner possible, belying their true nature. If you actually want to communicate with someone, talk to them. Don't be that passive-aggressive prick that mistreats his girlfriend until she breaks up with him; grow some stones and tell her it aint working out. Hurts much less in the end, and leads to fewer grudges.
Spineless .......s, the lot of 'em.
Spineless .......s, the lot of 'em.
#51
Join Date: Dec 2009
Location: A whole lot of places . . .
Posts: 104
#52
Join Date: Jan 2005
Location: Asheville, NC
Programs: NWA Gold
Posts: 94
Glad I found this thread.... so I don't stupidly waste any more hours talking to the most clueless reps and resubmitting order after order.
I was successful on about 10k of gift cards last month and this month it's a no go. Have tried so many combinations of resubmissions, even different family members/addresses... total fail.
I was successful on about 10k of gift cards last month and this month it's a no go. Have tried so many combinations of resubmissions, even different family members/addresses... total fail.