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Old Sep 28, 12, 10:45 pm   #1066
 
Join Date: Jul 2008
Location: DTW
Programs: DL, AA, UA
Posts: 65
I got the warning e-mail Friday night but I haven't been checking into any Topguest partners! (I've stopped traveling for work, and I completely forgot I was signed up for Topguest.)

In fact, I appear to only have three check-ins that earned points through Topguest, and they're from 2010 and 2011. That seems like a really low threshold to call someone a cheater.

Correction: Maybe seven check-ins. Found 200 points in my Choice Privileges for September & October 2011. (They weren't listed in my Topguest account because CP isn't a TG program anymore.)

Last edited by Science Drone; Sep 28, 12 at 11:32 pm..
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Old Sep 28, 12, 10:53 pm   #1067
 
Join Date: Mar 2010
Location: GRR, USA
Posts: 1,371
steady as she goes for me....hiccup last weekend result in 100 miles being added tuesday to catch up. so far so good...
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Old Sep 29, 12, 4:18 am   #1068
 
Join Date: Sep 2012
Posts: 13
No warning emails for me, however checkins r not earning points and I still can get into my TG account. Will back off for a while.
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Old Sep 29, 12, 9:03 am   #1069
 
Join Date: Dec 2010
Location: Baltimore, MD
Programs: UA Silver/Marriott Gold/SPG Gold/Club Carlson Gold
Posts: 404
So every single one of my gmail aliases (for both me and the mrs.) got the email from Celeste. Even the ones that don't earn points anymore (BW, Wyndham). Not sure how they ran the report, but it appears it was a mass purge (or pre-purge). No accounts shut down so far. I wonder if I should pull back, or keep it full steam ahead.
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Old Sep 29, 12, 10:50 am   #1070
 
Join Date: Jul 2010
Location: SFO, SJC
Programs: OZ, UA, Hilton HHonors Gold, A|Club Plat
Posts: 164
No points or email for days. I guess I should just put this habit to rest for a while.
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Old Sep 29, 12, 11:18 am   #1071
 
Join Date: Sep 2005
Location: NJ
Programs: UA 1K, HH Diamond, SPG Gold, etc
Posts: 24
TopGuest suspension

I received notice of inappropriate account activity yesterday from Celeste Williams. I responded in protest and have just been suspended from Topguest. I wonder if an appeal will get me anywhere. I have to send my Hilton Honors account # in appeal letter so was wondering how legitimate this all is. Bummer
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Old Sep 29, 12, 11:22 am   #1072
 
Join Date: Jan 2011
Posts: 628
They are so dumb. Shut me down a month ago, and I got Celeste's email in my two accounts saying to stop "or else."

I took my 40k points from them and now they're cry-babying? The end is near for TG. I'm really interested to see what is in TP 33974.
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Old Sep 29, 12, 12:08 pm   #1073
 
Join Date: Jan 2012
Location: RDU
Programs: US Silver, AA, DL, UA, Hilton Gold, SPG Gold, Carlson Gold
Posts: 194
Quote:
Originally Posted by referencelib View Post
I received notice of inappropriate account activity yesterday from Celeste Williams. I responded in protest and have just been suspended from Topguest. I wonder if an appeal will get me anywhere. I have to send my Hilton Honors account # in appeal letter so was wondering how legitimate this all is. Bummer
From my experience and others, appeals rarely make a difference.
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Old Sep 29, 12, 1:56 pm   #1074
 
Join Date: Aug 2011
Posts: 101
Quote:
Originally Posted by Stubtify View Post
They are so dumb. Shut me down a month ago, and I got Celeste's email in my two accounts saying to stop "or else."

I took my 40k points from them and now they're cry-babying? The end is near for TG. I'm really interested to see what is in TP 33974.
Similarly, based on my experience, when you receive an email from TG, do not appeal, do not even try to reply to the email. Simply stop check-in for a few days and you'll be fine. From what I read, writing back will just cause account suspension.
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Old Sep 29, 12, 3:32 pm   #1075
 
Join Date: Jan 2010
Location: SMF, OGG
Programs: UA Premier Platinum
Posts: 188
My husband and kiddo both got the "warning" email but actually had their accounts suspended ::
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Old Sep 29, 12, 4:32 pm   #1076
 
Join Date: Jun 2011
Location: Atlanta, GA
Programs: DL, Amex MR
Posts: 128
That's funny. It looks like they are sending to emails to everyone regardless of activity and account suspension
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Old Sep 29, 12, 8:05 pm   #1077
 
Join Date: Aug 2011
Posts: 101
Quote:
Originally Posted by hulagrrl210 View Post
My husband and kiddo both got the "warning" email but actually had their accounts suspended ::
Did they stop check-in after they receive the email? Did they reply to the email?
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Old Sep 29, 12, 9:40 pm   #1078
 
Join Date: Sep 2012
Posts: 13
Seems to me, they are running out of cash and are desperately trying to save a sinking sink!
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Old Sep 30, 12, 3:14 am   #1079
 
Join Date: Oct 2004
Location: BZN
Programs: DL:DM AA:PLT/2MM US:PP UA:1P SPG:GLD IHG:PLT MAR:PLT/LT GLD
Posts: 6,559
I've said it before and I'll say it again: The only cost-effective way to participate is a well-written script. You won't get suspended, nor will you spend more time than it's worth. Their business model doesn't work, so get what you can before they're gone.
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Old Sep 30, 12, 3:44 am   #1080
 
Join Date: Jan 2012
Posts: 1,169
Quote:
Originally Posted by Majikow View Post
So every single one of my gmail aliases (for both me and the mrs.) got the email from Celeste. Even the ones that don't earn points anymore (BW, Wyndham). Not sure how they ran the report, but it appears it was a mass purge (or pre-purge). No accounts shut down so far. I wonder if I should pull back, or keep it full steam ahead.
I'd advise to full steam ahead. Examples show that there is no pattern, every account will be shut down earlier or later
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