Is there a missing mile amount that's too small for you to dispute?
#1
In Memoriam, FlyerTalk Evangelist
Original Poster
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Is there a missing mile amount that's too small for you to dispute?
Looks like AA will not be posting my 50 miles from a one day Dollar car rental back in November. This is the second time (to my knowledge) they haven't credited my account with rental car miles. However, as it's a mere 50 miles, I'm not going to call them on it. I might if it was 100.
Does anyone here have a missing amonut they're willing to shrug off?
Does anyone here have a missing amonut they're willing to shrug off?
#2
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,419
I do, but it depends on the circumstances.
If I'm just short of an award I won't shrug off small amounts of missing miles.
Sometimes I'll batch a group of missing miles for a specific FFP. Each one on it's own may be too small to worry about but collectively they are worth chasing.
If I'm just short of an award I won't shrug off small amounts of missing miles.
Sometimes I'll batch a group of missing miles for a specific FFP. Each one on it's own may be too small to worry about but collectively they are worth chasing.
#3
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 9,958
AA seems to have real problems through their new shopping portal. But, fortunately, my missing miles are all for iTunes purchase, so I won't bother.
100, maybe, but probably more like 500 is the threshold for me.
100, maybe, but probably more like 500 is the threshold for me.
#4
Suspended
Join Date: Feb 2003
Posts: 8,135
Normally I won't pursue anything under 300 miles (or equivalent value in points, which might be more than 300 in a program like Priority Club). However, if the miles/points were earned in a particular program to reset the expiration clock, are needed to generate qualifying partner activity for a bonus promotion, or I'm right on the cusp of a reward or elite status plateau that I wouldn't otherwise clear any time soon, you better believe I'm all over the program to make up the shortfall.
Last edited by beltway; Jan 13, 2010 at 3:12 pm Reason: added note re partner activity/promos
#5
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,722
Some Rental Car Companies are nortorious in sending the miles to FF programs
It is not the airlines faults if the rental car miles not showing up because the airlines only post what they receive from partners.
In our experiences, the rental car companies, particularly Budget, Dollar and the like, are notoriously in not sending the miles earned. About 1/2 of the times such miles are no shows. I have one Budget in-town office told me they received Memo NOT to process airline miles even customers requested to add the FF account in. He added my AA account on the rental but warned me it may not show up at all. It never shows up.
Hertz and Avis seem a lot better in posting the miles.
In our experiences, the rental car companies, particularly Budget, Dollar and the like, are notoriously in not sending the miles earned. About 1/2 of the times such miles are no shows. I have one Budget in-town office told me they received Memo NOT to process airline miles even customers requested to add the FF account in. He added my AA account on the rental but warned me it may not show up at all. It never shows up.
Hertz and Avis seem a lot better in posting the miles.
#6
Join Date: Apr 2000
Location: Chicago Illinois
Programs: 1MM UA
Posts: 1,753
In our experiences, the rental car companies, particularly Budget, Dollar and the like, are notoriously in not sending the miles earned. About 1/2 of the times such miles are no shows. I have one Budget in-town office told me they received Memo NOT to process airline miles even customers requested to add the FF account in. He added my AA account on the rental but warned me it may not show up at all. It never shows up.
#7
Join Date: Apr 2005
Location: SDQ/MIA
Programs: AA PLT, B6 Mosaic, Marriott Platinum, FPC/Accor Platinum, HHonors Diamond
Posts: 1,062
I've shrugged off a 250 missing from a HA flight. If they were elite qualifying it would depend entirely what side of the qualification requirements I was on.
#8
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
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#9
Suspended
Join Date: Nov 1999
Posts: 24,153
no amount is too small for me to chase after, as long as theres an 800# to call no problem
I know too many people that were short some miles for an award and they had in the end to buy 1000 miles from the Carrier even thou they were less then 100 miles short
thats why also any purchase no matter the amount will be done via my CC, they may be small but they do add up
I know too many people that were short some miles for an award and they had in the end to buy 1000 miles from the Carrier even thou they were less then 100 miles short
thats why also any purchase no matter the amount will be done via my CC, they may be small but they do add up
#12
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#13
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,722
There is no online claim form for partner airlines flights, nor other partners such as hotels, rental cars, shopping mall etc etc
#14
Join Date: Jul 2007
Programs: Marriott Platinum
Posts: 270
Interesting - I have filed partner claims with United and as long as it's an airline partner, it can be done online.
#15
Join Date: Dec 2009
Location: USA
Posts: 356
Looks like AA will not be posting my 50 miles from a one day Dollar car rental back in November. This is the second time (to my knowledge) they haven't credited my account with rental car miles. However, as it's a mere 50 miles, I'm not going to call them on it. I might if it was 100.
Does anyone here have a missing amonut they're willing to shrug off?
Does anyone here have a missing amonut they're willing to shrug off?
Yah, agreed to Happy,..taxes are always been there many years ago...