LH in Europe - downgraded catering (J+Y) - Page 3

tatranka · Jan 12, 11, 7:14 am

Can I ask you how looks the service in Y on MUC-IST route these days?

luv_flying · Jan 12, 11, 7:37 am

Quote:

Originally Posted by oliver2002

TLL and HEL used to get the higher service level than the usual 2-2.30h flights because of the competition. This has now been rolled back, hence you see the reduced offering in C and Y.

What you were served in C is this: (level 3)

http://picasaweb.google.com/lh/photo...eat=directlink

This is higher level 4.

Doesn't look good, I am going to fly FRA-GVA very soon, will this route be serving the lowest level 1 !?

This is what I got on SQ C Class Intra-Asia routes a couple months back.

120min SIN-BKK

150min DPS-SIN

**oliver2002** · Jan 12, 11, 9:19 am

seriously, you are comparing apples and oranges... FRA-GVA would probably be level 2.

luv_flying · Jan 12, 11, 5:39 pm

Quote:

Originally Posted by oliver2002

seriously, you are comparing apples and oranges... FRA-GVA would probably be level 2.

I guess you are right. It would be better to compare using the MUC-MAN route.

NewbieRunner · Jan 12, 11, 8:08 pm

Quote:

Originally Posted by luv_flying

I guess you are right. It would be better to compare using the MUC-MAN route.

Presumably the same as the FRA-MAN route although MUC-MAN is slightly longer.

Furnle · Jan 17, 11, 6:02 pm

Last Thursday I made OPO - FRA again. I had a "small thing like calzone" and complained again

The guy next to me received that stuff, look at it, put it on the table and said: I was expecting an hot plate, not this.

And the purser told me about the competitive reasons to downgrade OPO. Since LH is the only one in this route (Ryanair has OPO - HHN), there is no competition, so the catering was downgraded.

Nice image of the airline... Scroogehansa is what I called them

RoaminRoman · Feb 22, 11, 3:26 am

Snacks served on FRA-FCO flights:

2 years ago: either ham or cheese on a pretzel roll, plus a chocolate biscuit.

Last year: herbal cheese-spread on soft, insipid bread.

Yesterday: cold pasta salad with a lump of something that once might have been meat and saltine crackers.

I say, bring back the pretzel-roll sandwiches!

hdogan · Feb 22, 11, 7:13 am

The correct word is "Improvement!"

NewbieRunner · Feb 22, 11, 7:55 am

Quote:

Originally Posted by hdogan

The correct word is "Improvement!"

No, it's "Enhancement".

abhilife2001 · Feb 22, 11, 8:01 am

Quote:

Originally Posted by NewbieRunner

No, it's "Enhancement".

+1..
''but u forgot to add based on feedback from our clients ''

iainbhx · Feb 22, 11, 8:38 am

Quote:

Originally Posted by NewbieRunner

No, it's "Enhancement".

Frankly, just the choccy bar would be an enhancement over the last set of sandwiches.

MarkusToe · Feb 22, 11, 8:41 am

what do you expect for 10 cents....

InfiniteCycle · Feb 22, 11, 12:20 pm

the pasta salad is okay actually, better than the previous 'cheese-like substance filled salt bread'. Avoid the meat ball things (germans like meat to be processed and played with beyond recognition I have to conclude) and the salt things though and just eat the pasta. Wash down with water and a beer. Exploit your *Gold status to go to the Sen Lounge before the flight and eat the pasta there.

The seat is scheiße though.

hdogan · Feb 22, 11, 1:32 pm

Quote:

Originally Posted by NewbieRunner

No, it's "Enhancement".

I have a new one, straight from this month's Lufthansa Magazine:

<brace yourselves>

Total Service Upgrade!

johndeere19 · Feb 22, 11, 1:48 pm

Quote:

Originally Posted by abhilife2001

+1..
''but u forgot to add based on feedback from our best clients ''