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Old Aug 8, 10, 3:42 am   #1
 
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What is the best way to ensure that eVoucher can be used?

Say you want to book 2x Y seats between FRA-SIN and then use 8 upgrade eVouchers to move yourself and your companion to C on both legs.

What is the best way to ensure that a round-trip upgrade for those two persons is possible before making a booking?
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Old Aug 8, 10, 3:54 am   #2
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Check for I class availability on M&M beforehand and book eligible Y fare.
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Old Aug 8, 10, 4:25 am   #3
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IMHO upgrading from Z to O is a much better use of eVouchers.
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Old Aug 8, 10, 1:14 pm   #4
 
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Basically it's for my parents, who always fly LH long-haul via SIN. Their standard procedure is to purchase C tickets though I have noticed in my dad's M&M account that he has 8 eVouchers. So this time I thought I might just get Y tickets and burn those vouchers to get rid of them.

F is a nice step-up but as they're on a night flight they're just looking to get some sleep (I think the FRA-SIN flight takes off at around 22:00) and have always found C to be perfectly fine.

They did get upgraded from C to F once. Upon boarding they discovered that there were other people in their sears so they asked the FA for assistance. It turned out that the people in their seats and my parents had BPs with the exact same seat numbers... hmmm... interesting! I can vouch for this story as it happened to my parents and not a friend of a friend of a friend. Anyway, C was full but the FA acted professionally and moved them upstairs info F.

Moral of the story... don't be the first to get onboard! You might just get lucky and get bumped into a higher class of travel (though things would have been messy had F been full or only had one free seat available...).
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Old Aug 8, 10, 2:09 pm   #5
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They should use the evouchers to upgrade to F.
Double seat assignments are more common than one might believe. Happens all the time.
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Old Aug 8, 10, 2:33 pm   #6
 
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Yeah, I might convince them to go the F route, but only if the seat is worth it as they aren't going to eat tray food at close to midnight (I need to ask them their impressions about the differences in C/F). The plus side is that if the eVouchers don't work out for some reason... at least they'll still be in C.

Do I need to book in a specific tariff or do seats in F in a certain booking class have to be available for the vouchers to work?
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Old Aug 8, 10, 4:54 pm   #7
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O Class needs to be available and all LH Business Class fares are eligible (Z,D,C,J) for upgrade (ex-SIN)
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Old Aug 8, 10, 5:06 pm   #8
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Quote:
Originally Posted by aster View Post
Do I need to book in a specific tariff or do seats in F in a certain booking class have to be available for the vouchers to work?
All paid business fares are eligible for the upgrade (unless you are on some specially negotiated deal which specifically prohibits this).
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Old Aug 9, 10, 12:15 am   #9
 
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Delta between Y and C is bigger than between C and F in my opinion.
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Old Aug 9, 10, 6:17 am   #10
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Originally Posted by KIXJNB View Post
Delta between Y and C is bigger than between C and F in my opinion.
In terms of comfort definitely, in terms of price YMMV.
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Old Aug 9, 10, 11:59 am   #11
 
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Quote:
Originally Posted by Rambuster View Post
Check for I class availability on M&M beforehand and book eligible Y fare.
Just to reiterate, if I do go down the Y > C route then as long as there are at least two seats in I class available (and an eligible Y fare is booked) then the eVoucher is guaranteed to go through?

Does the upgrade go through instantly or does it take some time (in which say the I seats might disappear and the upgrade will be turned down)?
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Old Aug 9, 10, 12:20 pm   #12
 
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Quote:
Originally Posted by aster View Post
Just to reiterate, if I do go down the Y > C route then as long as there are at least two seats in I class available (and an eligible Y fare is booked) then the eVoucher is guaranteed to go through?

Does the upgrade go through instantly or does it take some time (in which say the I seats might disappear and the upgrade will be turned down)?
I have never used the evouchers to UPG from Y to C, but I have used a couple of times the PPB points to upgrade from Y to C, which also goes to fare bucket I, and have cleared inmediately.
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Old Aug 10, 10, 2:14 am   #13
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The upgrade will clear instantly if the I class seats are available.
However, there is the risk that in the time between issuing the Y ticket and requesting the upgrade the seats disappear. Then your parents would be stuck in Y.
Alos note, that if you need to rebook the flights to a different date the Y fare rules apply and you lose the upgrade and need to find new I availability.

For me all of the above is to restrictive / risky.
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Old Aug 10, 10, 2:28 am   #14
 
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Originally Posted by Rambuster View Post
For me all of the above is to restrictive / risky.
+1 not worth risiking to fly FRA-SIN in Y
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Old Aug 10, 10, 5:14 am   #15
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If the Y ticket is booked and the I availability goes away your TA still can cancel the ticket within the 24h window without penalty.
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