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Old Jul 2, 09, 7:18 am   #676
 
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Ack!

I'm heading down to Bali on this fare in August, and I came to an interesting article:

http://www.travelmole.com/stories/11...&m_id=s~nvnns~

Does anyone know whether Bali airport officials are really going to take blood samples in order to test for H1N1 upon arrival? Anyone have a trip coming up and can speak to this? I don't like needles, and I certainly don't like it when anyone except my doctor uses a needle on me.
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Old Jul 3, 09, 4:29 am   #677
 
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Hello from Bali

Arrived here on Monday (6/29) and apparently went through the thermal scanner upon arrival, although I never noticed it. At least half a dozen passengers from various flights developed H1N1 symptoms this week, so the scanner has proved quite useless. No reports in the local media about blood tests.

AF/SQ check-in went without incident. The only problem was the A380 flight from CDG to SIN was delayed for 10 hours due to several mechanical problems (oil leak, cargo door not closing, defective panel (?)) and then the crew timed out en route and we had to land in BKK for a new crew to fly us to SIN. Fortunately they rebooked us on the last flight to DPS, but we arrived at our hotel 16 hours later than planned.

Anyway, having a wonderful week in Bali and the weather is perfect! We're returning Sunday night -- wish we could've stayed longer.

Will contact SQ once we get back to see if they'll offer some additional miles because of the long delay.

RockyP

Last edited by rockyp; Jul 3, 09 at 4:52 am. Reason: Typos
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Old Jul 3, 09, 4:35 am   #678
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Thanks for the update rockyp!

Hope the kinks are mended out of the A380 soon...
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Old Jul 3, 09, 9:10 am   #679
 
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Quote:
Originally Posted by TerryK View Post
That is a cool routing. Hope you can work it out with SQ.
Doesn't look like it:

Quote:
Dear alexwuk



Further to our recent emails I would like to clear up our position and the options available to you.



As you are aware “Just the Flight” act as agent for Airlines (see our terms of business which are detailed on our website). When we sell and issue tickets through our website or call centre we do so in conjunction with the terms and Conditions of the airline (In this case Singapore airlines), We must therefore abide by Singapore Airlines terms and conditions which form the basis of your contract.



On this occasion the fare has been calculated incorrectly and we have been advised by the airline to collect a further £7928.00 to enable you to travel on this ticket. I have copied and pasted a paragraph from the Singapore Airlines terms and conditions which you will find on their website, which clearly states they can change the fare before commencement of the journey and if the fare has not been paid in full before travel you can be refused carriage.


Code:
8.  This ticket is good for carriage for one year from date of issue except as otherwise provided in this ticket, our or any other carrier's tariffs, conditions of carriage, or related regulations. The fare for carriage hereunder may be changed by us or by any other carrier on which you are scheduled to travel prior to the commencement of your carriage. We or any other carrier on which you may travel may refuse transportation to you if the applicable fare has not been paid. Unless otherwise prohibited by local legislation, we or any other carrier will honour flight/electronic coupons only in sequence from the place of departure shown on the ticket.

As I have stated in my previous email, there are the three options :-



Pay the fare difference on the flights you have purchased, the difference would be £7928.00 per person.
Purchase new flights, we have searched and found a business class fare with Singapore Airlines via Singapore. The extra cost would be £2143.20 per person.
Cancel the booking with a full refund
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Old Jul 3, 09, 9:19 am   #680
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"On this occasion the fare has been calculated incorrectly and we have been advised by the airline to collect a further £7928.00 to enable you to travel on this ticket. I have copied and pasted a paragraph from the Singapore Airlines terms and conditions which you will find on their website, which clearly states they can change the fare before commencement of the journey and if the fare has not been paid in full before travel you can be refused carriage."

SQ has to take this up with DL or the travel agent. They cannot just cancel your tickets. If SQ wants to "change the fare", they can issue a debit memo to the appropriate party.
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Old Jul 3, 09, 9:23 am   #681
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Concerns?

Should all of us with future reservations be concerned that SQ will now be dishonoring their portions of this fare? Or is this specific to alexwuk because of his routings?
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Old Jul 3, 09, 10:10 am   #682
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Quote:
Originally Posted by Spiff View Post
SQ has to take this up with DL or the travel agent. They cannot just cancel your tickets. If SQ wants to "change the fare", they can issue a debit memo to the appropriate party.
Agree. This is not the first time that SQ has tried to come after the pax though. The other problem that alexwuk faces is that the TA is on the SQ's side because they don't want a debit memo issued to them... even though they have a great case to pass it off to DL.

Quote:
Originally Posted by DLATL777 View Post
Should all of us with future reservations be concerned that SQ will now be dishonoring their portions of this fare? Or is this specific to alexwuk because of his routings?
I'd say the routing is what flagged this, yes. However it should remind us all that keeping quiet and travelling under the radar is always a good idea.
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Old Jul 3, 09, 11:16 am   #683
 
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Changes ?

Quote:
Originally Posted by rockyp View Post
My outbound is June 27th. Once I get to DPS I think it's probably safer calling Expedia (rather than DL) to request a change of my return date. If they say it can't be done without a refare, I'll leave it alone.
HEY Rockyp hope your enjoying Bali Please post any success in changes of rtn flts and How? expedia or Dl thanks
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Old Jul 3, 09, 11:51 am   #684
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Quote:
Originally Posted by DLATL777 View Post
Or is this specific to alexwuk because of his routings?
It looks like it may be specific to the travel agent, “Just the Flight."

I know diddly squat about UK law, but these actions scream blatant breach of contract and tortious interference with a contract here in Texas.

In fact, "Just the Flight's" "Terms & Conditions" represent that once tickets are issued, fares are guaranteed:
Quote:
Fares are subject to change without prior notice and are only guaranteed once your tickets have been issued.
Add misrepresentation to the list.

alexwuk: since this fare has been dead for ten weeks, I assume your tickets were issued long before SQ decided to try to dishonor them, correct?

Last edited by SAT Lawyer; Jul 3, 09 at 2:21 pm.
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Old Jul 3, 09, 12:08 pm   #685
 
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Quote:
Originally Posted by Spiff View Post

SQ has to take this up with DL or the travel agent. They cannot just cancel your tickets. If SQ wants to "change the fare", they can issue a debit memo to the appropriate party.
Although DL published the error fare, in alexwuk's case the ticket was issued on SQ stock (see post 663). Doesn't make a difference here in terms of whether SQ (a) can flag the fare for other tickets issued by other airlines and (b) can deny carriage?

I am very sympathetic to alexwuk since this was always a fear with this fare, but I don't want to overly panic yet since most of us have DL issued tickets.
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Old Jul 3, 09, 12:47 pm   #686
 
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Quote:
Originally Posted by DLATL777 View Post
Should all of us with future reservations be concerned that SQ will now be dishonoring their portions of this fare? Or is this specific to alexwuk because of his routings?
I won't be worried unless you have SQ 618 tickets.
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Old Jul 3, 09, 5:53 pm   #687
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Quote:
Originally Posted by TerryK View Post
I won't be worried unless you have SQ 618 tickets.
SQ tried to pull this on one of my AZ CMB-JFK fares which was NOT issued on SQ's 618 stock--they were only a carrier, neither the issuing or validating.
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Old Jul 10, 09, 8:20 am   #688
 
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This may be an added bonus for some. Not sure which flight # it will have.

http://ct.email.atwonline.com/rd/cts...-0-0-0-1-2-166

Air France rolls out 'high-density' A380
Friday July 10, 2009
Air France yesterday rolled out its first A380, which was painted in the airline's updated livery and is scheduled to enter service in November on a daily Paris Charles de Gaulle-New York JFK service.

Powered by GP7200 engines, the A380 will be configured for 538 passengers in a three-cabin layout with 80 business and 106 economy seats on the upper deck and nine first class and 343 economy seats on the main deck. That compares with 450 seats on Qantas A380s, 471 on Singapore Airlines and 489 on Emirates.

Air France's A380 will not be fitted with its new long-haul premium economy class, which is set to debut on the CDG-JFK route on Oct. 25, although a spokesperson confirmed to ATWOnline that a retrofit would be possible at a later stage. All of AF's 777s, A340s and A330s will have the new cabin by the autumn of 2010 (ATWOnline, March 23).

"The A380, particularly well-suited to the current economic context, will enable Air France to offer its customers an even better quality of service whilst at the same time limiting costs," CEO Pierre-Henri Gourgeon said. In a recent conversation in Paris, He told this website that AF's A380s would not be equipped with special luxury features specifically designed for the double-deck aircraft like spas or spacious premium suites. "It's an aircraft, an aircraft offering high-density seating and thus offering lower unit costs," he said. "We will use it as such."

AF will be the first European airline to operate the A380 and the first to use it on transatlantic flights between Europe and the US. It has 12 on order, four of which will start operating this winter and next spring.

Meanwhile, Gourgeon said at the company's annual general meeting yesterday that "the improvement we might have imagined in May or June has not materialized," according to Bloomberg News, and that AF KLM remains committed to the employee reductions announced in April (ATWOnline, April 16). Reuters quoted him as saying, "I haven't excluded temporary layoffs. We will watch very closely. These measures should allow us to avoid affecting employment" with permanent layoffs.
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Old Jul 10, 09, 8:24 am   #689
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If only one could upgrade to F on that A380...
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Old Jul 10, 09, 8:34 am   #690
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I wonder which flight it will replace or flights for that matter on the route...
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