[FARE GONE] Wickedly Low Biz Class Fare from YYZ to LCA (Cyprus) on AZ (Alitalia)
Apr 6, 2006, 8:47 pm
#2251
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
A few of my ticketed Travelocity itineraries has disappeared after showing up as "cancelled" when I clicked on it.
Bizarre.
Bizarre.
Apr 6, 2006, 8:47 pm
#2252
Join Date: Sep 2001
Location: Hyderabad
Posts: 4,843
Originally Posted by MayorMcKnife
I've been on the phone (hold) for almost 2 hours now with Orbitz trying to get some satisafaction for being a canceled, non-ticket # holder. I am in the queue for a supervisor named Daniel, but he's declining my call. Has anyone ever gotten a voucher from Orbitz? They claim they don't give them.
Apr 6, 2006, 8:49 pm
#2253
Suspended
Join Date: Apr 2003
Programs: NW Plat, UA 2P, DL FO, HH Silver, Starwood Gold
Posts: 866
Originally Posted by docr775
What time did you book if you do not mind?
Apr 6, 2006, 8:50 pm
#2254
Join Date: Feb 2005
Location: Airstrip One
Programs: AA gold, UA Premier, HH Gold, *wood gold, PC gold
Posts: 950
Originally Posted by Jaimito Cartero
Yeah, never book anything in these situations. I did set up my nights at Hilton with points, but those are easily refundable.
But I DID book a non-refundable hotel rez - but I had a flight reservation confirmation AND ticket numbers. Just can't any surer (if there is there such a word?) than that.
...at least I thought....
No worries, hey? It seems to work out in the end for at least most. I wish we were ALL going though....
Apr 6, 2006, 8:50 pm
#2255
Join Date: Sep 2001
Location: Hyderabad
Posts: 4,843
Originally Posted by Kahuna
Similar situation with confirmed reservation, seat allocations and no ticket numbers. Waited over an hour before talking to a supervisor named Robin who had zero customer service skills. Requested the corporate office address to mail a claim to and he hung-up on me. Now I am really upset at Orbitz and determined to obtain compensation for the Delta tickets I purchased for travel to and from Toronto.
Apr 6, 2006, 8:53 pm
#2256
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,532
Originally Posted by the_nomad
I can understand caution.
But I DID book a non-refundable hotel rez - but I had a flight reservation confirmation AND ticket numbers. Just can't any surer (if there is there such a word?) than that.
But I DID book a non-refundable hotel rez - but I had a flight reservation confirmation AND ticket numbers. Just can't any surer (if there is there such a word?) than that.
I think we should lock Rosj in a room, and make him produce more miracles.
Last edited by Jaimito Cartero; Apr 6, 2006 at 9:03 pm
Apr 6, 2006, 8:54 pm
#2257
Join Date: Feb 2002
Location: NYC: UA 1K, DL Platinum, AAirpass, Avis PC
Posts: 4,599
Originally Posted by GUWonder
A few of my ticketed Travelocity itineraries has disappeared after showing up as "cancelled" when I clicked on it.
Bizarre.
Bizarre.
The agent started reading the statements given earlier, but also included phrasing that said "this is from the CEO of Alitalia....who says while those who booked with other channels will not be honored, those who did book with Orbitz and were ticketed will enjoy the security...blah blah blha"
Not to start spreading rumors...but would be interesting if Orbitz' clout got some exception the others like cheaptickets and travelocity didn't. Doesn't make sense though under trade laws (Robinson Pattman?), but that's not my domain.
Apr 6, 2006, 8:57 pm
#2258
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Originally Posted by cerealmarketer
I was calling Orbitz on a family member's ticket for a completely different itinerary, but was curious what the official 'release' was on the Alitalia situation...
The agent started reading the statements given earlier, but also included phrasing that said "this is from the CEO of Alitalia....who says while those who booked with other channels will not be honored, those who did book with Orbitz and were ticketed will enjoy the security...blah blah blha"
Not to start spreading rumors...but would be interesting if Orbitz' clout got some exception the others like cheaptickets and travelocity didn't. Doesn't make sense though under trade laws (Robinson Pattman?), but that's not my domain.
The agent started reading the statements given earlier, but also included phrasing that said "this is from the CEO of Alitalia....who says while those who booked with other channels will not be honored, those who did book with Orbitz and were ticketed will enjoy the security...blah blah blha"
Not to start spreading rumors...but would be interesting if Orbitz' clout got some exception the others like cheaptickets and travelocity didn't. Doesn't make sense though under trade laws (Robinson Pattman?), but that's not my domain.
Travelocity is going to accept its ticketed customers being locked out of a similar arrangement?
Apr 6, 2006, 8:57 pm
#2259
Join Date: Aug 2002
Location: TXL and one day, BER
Programs: LH SEN; BA Gold, AF Plat and other minors
Posts: 377
Hi,
I have been away for few hours. It is usually easy to catch up with FT but not that time!
Here is my situation:
1.Booked with Orbitz 3 trips
2. Had 3 airline tickets numbers (all my booking shows ticket numbers #055...)
3. All my booking was cancelled by orbitz...and still shows cancelled (22h55 EST)
4. Of course, no UPS tracking number
What I should do? Call Orbitz?
Wait and booking should reappear and be delivered?
Thanks,
aad665
I have been away for few hours. It is usually easy to catch up with FT but not that time!
Here is my situation:
1.Booked with Orbitz 3 trips
2. Had 3 airline tickets numbers (all my booking shows ticket numbers #055...)
3. All my booking was cancelled by orbitz...and still shows cancelled (22h55 EST)
4. Of course, no UPS tracking number
What I should do? Call Orbitz?
Wait and booking should reappear and be delivered?
Thanks,
aad665
Apr 6, 2006, 9:00 pm
#2260
Join Date: Sep 2001
Location: Hyderabad
Posts: 4,843
Originally Posted by aad665
Hi,
I have been away for few hours. It is usually easy to catch up with FT but not that time!
Here is my situation:
1.Booked with Orbitz 3 trips
2. Had 3 airline tickets numbers (all my booking shows ticket numbers #055...)
3. All my booking was cancelled by orbitz...and still shows cancelled (22h55 EST)
4. Of course, no UPS tracking number
What I should do? Call Orbitz?
Wait and booking should reappear and be delivered?
Thanks,
aad665
I have been away for few hours. It is usually easy to catch up with FT but not that time!
Here is my situation:
1.Booked with Orbitz 3 trips
2. Had 3 airline tickets numbers (all my booking shows ticket numbers #055...)
3. All my booking was cancelled by orbitz...and still shows cancelled (22h55 EST)
4. Of course, no UPS tracking number
What I should do? Call Orbitz?
Wait and booking should reappear and be delivered?
Thanks,
aad665
Apr 6, 2006, 9:00 pm
#2261
A FlyerTalk Posting Legend
Join Date: Jun 2002
Location: NYC
Posts: 44,553
Originally Posted by cerealmarketer
The agent started reading the statements given earlier, but also included phrasing that said "this is from the CEO of Alitalia....who says while those who booked with other channels will not be honored, those who did book with Orbitz and were ticketed will enjoy the security...blah blah blha"
Not to start spreading rumors...but would be interesting if Orbitz' clout got some exception the others like cheaptickets and travelocity didn't. Doesn't make sense though under trade laws (Robinson Pattman?), but that's not my domain.
Not to start spreading rumors...but would be interesting if Orbitz' clout got some exception the others like cheaptickets and travelocity didn't. Doesn't make sense though under trade laws (Robinson Pattman?), but that's not my domain.
I think they deserve it for going to bat for the customer. ^
Apr 6, 2006, 9:01 pm
#2262
Join Date: May 2005
Location: YOW
Programs: AC-SE100K MM, BA-S HH-D, MB-G LT Sil, IHG-Plt, Nexus, Global Entry
Posts: 3,801
aad665 -- as tough as it is to do sometimes, the FT consensus is to wait... at least until tomorrow. And maybe longer if your dates are way out there.
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13F
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13F
Last edited by Seat13F_AC_CRJ; Apr 6, 2006 at 9:02 pm Reason: I hate grammar mistakes.
Apr 6, 2006, 9:01 pm
#2263
Original Member
Join Date: May 1998
Location: Hellsea - NY, NY, USA
Programs: AA EXP, UA 1K, Marriott LT Titanium
Posts: 1,994
Originally Posted by cerealmarketer
Not to start spreading rumors...but would be interesting if Orbitz' clout got some exception the others like cheaptickets and travelocity didn't. Doesn't make sense though under trade laws (Robinson Pattman?), but that's not my domain.
But I also don't think that AZ would leave other online agencies in the lurch on this either.
Apr 6, 2006, 9:03 pm
#2264
Join Date: Sep 2001
Location: Hyderabad
Posts: 4,843
Does anyone whose trip was ticketed and never cancelled, and who got 2-3 day shipping from Orbitz, have a UPS tracking number (not online, but gained by calling Orbitz)? If so, are these tickets on their way?
I'd rather not call Orbitz to find out my tracking numbers, but I would like to know if I should be on the lookout for a brown truck tomorrow.
I'd rather not call Orbitz to find out my tracking numbers, but I would like to know if I should be on the lookout for a brown truck tomorrow.