Why would you book tickets dependent on other tickets which weren't even ticketed yet?}
The connecting flights were booked once I viewed a confirmed reservation on orbitz and had charges applied to my credit card. You should be questioning Orbitz and not the customers who are not having confirmed reservations honored.
NOT GUARANTEED UNTIL TICKETING: PLEASE UNDERSTAND.
Why would you book tickets dependent on other tickets which weren't even ticketed yet?
Further, why would you book ANYTHING (Hotels, car, beach umbrella) related to LCA this early in the game unless it's 100% refundable? Seems like you're just asking to get bit.
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Agree with this post. A little patience is critical in these scenarios.
Your request was received..." Then she added, "before we were aware of the problem and your ticket is being worked on by the ticketing department. You'll be able to enjoy your trip to Cyprus!"
Location: Phoenix, AZ USA, CO Plat, BMI Silver, Hilton Honors Diamond, Hertz #1 Gold, Priority Club Royal Ambassador, Hyatt Platinum, DL Gold
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Quote:
Originally Posted by mymiles2go
Why would you book tickets dependent on other tickets which weren't even ticketed yet?
Further, why would you book ANYTHING (Hotels, car, beach umbrella) related to LCA this early in the game unless it's 100% refundable? Seems like you're just asking to get bit.
Yeah, never book anything in these situations. I did set up my nights at Hilton with points, but those are easily refundable.
I booked on Cheaptickets on Wednesday about 3:00amPST and my complete reservation still shows up. My reservation is for end-July and it still doesnt show a tracking number. I chose second day air so hopefully it comes in tomorrow. Has anyone asked for their tracking numbers who also chose second day air??? What does the UPS website say about the status????
I also have a ticket number
I have already answered this a couple of times but the cheaptickets website is incapable of listing a tracking number. If you want it, either email them or call them and they will give it to you.
My tickets were overnight and both arrived today, the tracking number from cheaptickets actually came about 15 min after the tickets arrived.
I got the "Screw you e-mail" and I just got off the phone with Orbitz and I got the message that "since you do not have ticket numbers, you are out of luck". I booked a UA ticket to Kix and I will be enjoying the $3.00 Hilton reservation that Expedia will honor. I also sent an e-mail to Orbitz to kiss my behind and told them that they lost a customer for life. I also called AZ and cancelled both my J trips to Milan later in the year. When they asked me the reason, I quoted them the Orbitz reservation code. If they do not honor their errors why should they get my cash for all the other tickets? I decide to vote with my wallet.
Again, it's not up to Orbitz on whether to issue and honor the tickets - it's solely within AZ's purview, and Orbitz is basically just along for the ride at this point.
I've been on the phone (hold) for almost 2 hours now with Orbitz trying to get some satisafaction for being a canceled, non-ticket # holder. I am in the queue for a supervisor named Daniel, but he's declining my call. Has anyone ever gotten a voucher from Orbitz? They claim they don't give them.
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Quote:
Originally Posted by Jaimito Cartero
Yeah, never book anything in these situations. I did set up my nights at Hilton with points, but those are easily refundable.
I can understand caution.
But I DID book a non-refundable hotel rez - but I had a flight reservation confirmation AND ticket numbers. Just can't any surer (if there is there such a word?) than that.
...at least I thought....
No worries, hey? It seems to work out in the end for at least most. I wish we were ALL going though....
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Similar situation with confirmed reservation, seat allocations and no ticket numbers. Waited over an hour before talking to a supervisor named Robin who had zero customer service skills. Requested the corporate office address to mail a claim to and he hung-up on me. Now I am really upset at Orbitz and determined to obtain compensation for the Delta tickets I purchased for travel to and from Toronto.
Why did you purchase tickets to Toronto before knowing if your LCA tickets would be honored?
Location: Phoenix, AZ USA, CO Plat, BMI Silver, Hilton Honors Diamond, Hertz #1 Gold, Priority Club Royal Ambassador, Hyatt Platinum, DL Gold
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Quote:
Originally Posted by the_nomad
I can understand caution.
But I DID book a non-refundable hotel rez - but I had a flight reservation confirmation AND ticket numbers. Just can't any surer (if there is there such a word?) than that.
Well you had a ticket number at least. Hopefully it was only one or two nights, and that's a reasonable gamble, I guess. I'm glad that I always read FT before I go to bed, and caught this in the beginning, rather than at the end.
I think we should lock Rosj in a room, and make him produce more miracles.
Last edited by Jaimito Cartero; Apr 6, 06 at 9:03 pm..
Location: NYC: NW Platinum, CO Platinum, AAirpass, Hertz Pres Circle
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Quote:
Originally Posted by GUWonder
A few of my ticketed Travelocity itineraries has disappeared after showing up as "cancelled" when I clicked on it.
Bizarre.
I was calling Orbitz on a family member's ticket for a completely different itinerary, but was curious what the official 'release' was on the Alitalia situation...
The agent started reading the statements given earlier, but also included phrasing that said "this is from the CEO of Alitalia....who says while those who booked with other channels will not be honored, those who did book with Orbitz and were ticketed will enjoy the security...blah blah blha"
Not to start spreading rumors...but would be interesting if Orbitz' clout got some exception the others like cheaptickets and travelocity didn't. Doesn't make sense though under trade laws (Robinson Pattman?), but that's not my domain.
I was calling Orbitz on a family member's ticket for a completely different itinerary, but was curious what the official 'release' was on the Alitalia situation...
The agent started reading the statements given earlier, but also included phrasing that said "this is from the CEO of Alitalia....who says while those who booked with other channels will not be honored, those who did book with Orbitz and were ticketed will enjoy the security...blah blah blha"
Not to start spreading rumors...but would be interesting if Orbitz' clout got some exception the others like cheaptickets and travelocity didn't. Doesn't make sense though under trade laws (Robinson Pattman?), but that's not my domain.
Interesting thing is that CheapTickets is Orbitz for purposes of these tickets. And as far as I can tell they were being issued out of Orbitz's offices.
Travelocity is going to accept its ticketed customers being locked out of a similar arrangement?
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