[FARE GONE] Wickedly Low Biz Class Fare from YYZ to LCA (Cyprus) on AZ (Alitalia)
Apr 6, 2006, 3:11 pm
#2026
Join Date: Apr 2005
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Originally Posted by umguy
Honestly, if you didn't have ticket numbers issued for your ticket you are facing an uphill battle. Just remember. "Fares are not guaranteed until Ticketed"
Apr 6, 2006, 3:11 pm
#2027
Join Date: Mar 2006
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Originally Posted by umguy
Honestly, if you didn't have ticket numbers issued for your ticket you are facing an uphill battle. Just remember. "Fares are not guaranteed until Ticketed"
Apr 6, 2006, 3:12 pm
#2028
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Originally Posted by sjc_longhorn
...Either force them to honor the tickets they have mailed out or stop selling tickets on their behalf.
I'm sure their initial discussion was an offer to honor the tickets if it was a small number. Given the sheer number of reservations I'm sure they found, they decided to just say 'no' and let the chips fall where they may.
I would be equally upset if my tickets were cancelled (right now I'm more peeved at orbitz for crashing during my transactions and showing availability that didn't exist) - but if you were AZ, what would you do?
Apr 6, 2006, 3:13 pm
#2029
Join Date: Sep 2005
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Originally Posted by umguy
Honestly, if you didn't have ticket numbers issued for your ticket you are facing an uphill battle. Just remember. "Fares are not guaranteed until Ticketed"
Nothing in my confirmation email (which I have printed) said that. In fact, it said "your flight is confirmed."
Apr 6, 2006, 3:14 pm
#2030
Join Date: Sep 2001
Location: Hyderabad
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Originally Posted by MCI777
OK...well at least we know now,,,I think 
Apr 6, 2006, 3:17 pm
#2032
Join Date: May 2005
Location: DCA
Posts: 677
Originally Posted by MACH81
FYI,it's mamma mia!
maybe if my reservation won't be cancelled until thenm i should call later tonight to make sure the new tickets are being sent out, because now I have the different return date and they should send new tickets.
Apr 6, 2006, 3:17 pm
#2033
Join Date: Apr 2005
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Originally Posted by rsherwoo
I had reservations, no tickets #, showed up as cancelled this afternoon. I called Orbitz and was told to call back after 10pm CST to find out if I can receive any compensation for the cancelled reservation. The CSR said that AZ was going to inform Orbitz before 10pm CST of what they were going to do. Anyone else get that story as well?
Rob
Rob
Apr 6, 2006, 3:17 pm
#2034
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Originally Posted by beaubo
Just clarify about the ACCURATE 'opportunity cost' vs. hard cost' to AZ.
They only sold D inventory which is likely 2 seats, maybe up to 4 seats max per flight. Now spread those 2-4 seats over AZ flights from YYZ, ORD, IAD, JFK and EWR. However many tickets were sold in D, will only marginally dilute the ability of AZ to sell more J seats. FT might have maxed AZ out of D inventory, but certainly not out of the other J fare buckets.
Further, for those of us who booked during non-peak season (say after August), then there is less likelihood that AZ's J cabins are full in any event, so there's no real hard cost.
Some intriguing middle ground might be getting AZ to agree to a guaranteed/no hassle reinstatement of YYZ-LCA tickets with the proviso that we travel outside of certain 'peak' time periods (May-Aug; Xmas vacation;etc.). I'm happy to scratch their back if they'll keep scratching mine!!!!
They only sold D inventory which is likely 2 seats, maybe up to 4 seats max per flight. Now spread those 2-4 seats over AZ flights from YYZ, ORD, IAD, JFK and EWR. However many tickets were sold in D, will only marginally dilute the ability of AZ to sell more J seats. FT might have maxed AZ out of D inventory, but certainly not out of the other J fare buckets.
Further, for those of us who booked during non-peak season (say after August), then there is less likelihood that AZ's J cabins are full in any event, so there's no real hard cost.
Some intriguing middle ground might be getting AZ to agree to a guaranteed/no hassle reinstatement of YYZ-LCA tickets with the proviso that we travel outside of certain 'peak' time periods (May-Aug; Xmas vacation;etc.). I'm happy to scratch their back if they'll keep scratching mine!!!!
Apr 6, 2006, 3:19 pm
#2035
Join Date: Feb 2003
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Originally Posted by umguy
Honestly, if you didn't have ticket numbers issued for your ticket you are facing an uphill battle. Just remember. "Fares are not guaranteed until Ticketed"
Basic Question: What is the “statute of limitations” after which an airline cannot just simply cancel your reservation w/o some compensation? We as purchasers normally have 24 hours so what about the airlines? Can they just cancel a week down the line, a month?? If there was a mistake in pricing, shouldn’t they catch it in a reasonable time frame and inform the traveler?
Apr 6, 2006, 3:20 pm
#2036
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Originally Posted by rsherwoo
I had reservations, no tickets #, showed up as cancelled this afternoon. I called Orbitz and was told to call back after 10pm CST to find out if I can receive any compensation for the cancelled reservation. The CSR said that AZ was going to inform Orbitz before 10pm CST of what they were going to do. Anyone else get that story as well?
Rob
Rob
Unfortunately, we have gotten that story and about 10 others!
Apr 6, 2006, 3:22 pm
#2037
Join Date: Jan 2004
Location: DCA
Posts: 3,395
It may well be true that "fares are not guaranteed until ticketed", but that is not what a lot of airlines say on their websites. Here is the line from NW's booking page, "Fares and availability are not guaranteed until purchase.". I think it is clear that purchases ocurred (I have a 600 dollar charge on my credit card)
Apr 6, 2006, 3:23 pm
#2038
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Join Date: May 2005
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Just got off the phone with a supervisor from orbitz nothings been confirmed with alitalia. A yes or no answer shouls happen by tomorrrow and none have the tickets have been reinstated yet. Just because you got a paper ticket issued and received mean nothing yet.
Apr 6, 2006, 3:23 pm
#2039
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AZ Headquarters are in Rome and not Milan,close to FCO.I'm sure that Orbitz,travelocity and chaptickets are over the phone with AZ as of now.No one is sleeping at AZ,I'm sure,even though the losses will not be as many as previously posted.Many of those seats would have gone unsold anyway.
I bet you were relieved. Doesn't paper in hand count more??