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[FARE GONE] Wickedly Low Biz Class Fare from YYZ to LCA (Cyprus) on AZ (Alitalia)

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[FARE GONE] Wickedly Low Biz Class Fare from YYZ to LCA (Cyprus) on AZ (Alitalia)

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Old Apr 6, 2006, 8:26 am
  #1501  
fti
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Originally Posted by whlinder
Yes, but are the US agencies deciding to cancel, or is it directed from AZ?
It is definitely from AZ. I booked through a travel agent and AZ cancelled my flights too with a note in the travel agent's computer:

PLS CANCEL HX/NO/UC/UN AIR SEGMENTS
CNX AS INVALID FARE 6APR

This came directly from AZ.

John
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Old Apr 6, 2006, 8:28 am
  #1502  
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Originally Posted by PrivatePilot
Looks like so far Travelocity is holding on to its “guarantee” (unlike the Osaka/Japan) hotels. If this is truly coming from AZ, then I think Orbitz/Cheaptickets should at least show some resistance instead of just canceling all reservations especially the ones that have been ticketed and confirmed for over 24 hours (even those that have been ticketed and confirmed, period). Its really in their best interest. I know Travelocity banned Air Europa after that Madrid fiasco and people had been flocking to Travelocity ever since (until the recent Osaka deal atleast).
Orbitz/Cheaptickets probably don't want to get in a debit memo fight with AZ, which is what Travelocity might well be facing.
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Old Apr 6, 2006, 8:28 am
  #1503  
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Originally Posted by fti
It is definitely from AZ. I booked through a travel agent and AZ cancelled my flights too with a note in the travel agent's computer:

PLS CANCEL HX/NO/UC/UN AIR SEGMENTS
CNX AS INVALID FARE 6APR

This came directly from AZ.

John
Sounds a lot like what SAS did with things last summer. SAS created more headaches for itself by going down that route.

Anyone contact the Canadian TV stations and newspapers yet?
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Old Apr 6, 2006, 8:29 am
  #1504  
 
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Not really. Automated fare quote = guaranteed based on CRS policies. It is AZ's problem. That's why AZ is the one who cancelled most PNRs. The fallout will be on them.
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Old Apr 6, 2006, 8:29 am
  #1505  
 
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Latest Orbitz bizarre charge

Why would Orbitz charge me this for ticketed itinerary with two fares costing $200 plus??



This makes no sense at all.... unless they actually think I would pay their processing and service fees for tickets that were obviously never issued!

Last edited by angus1999; Apr 6, 2006 at 11:07 pm
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Old Apr 6, 2006, 8:30 am
  #1506  
 
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Originally Posted by rcs85551
Not really. Automated fare quote = guaranteed based on CRS policies. It is AZ's problem. That's why AZ is the one who cancelled most PNRs. The fallout will be on them.
Agreed 100% ^
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Old Apr 6, 2006, 8:31 am
  #1507  
 
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Regarding asking for a refund or disputing credit card charges: I wonder if this is a good idea. I don't want to cancel the reservation, and so far, Orbitz has not informed me that anything has changed. Even if they inform me about a cancelation, wouldn't my best bet to just pretend that everything is in order?

Maybe this is driven by an unrealistic hope that, one way or another, they will honor the reservations...

- Martin
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Old Apr 6, 2006, 8:34 am
  #1508  
 
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Originally Posted by GUWonder
Sounds a lot like what SAS did with things last summer. SAS created more headaches for itself by going down that route.

Anyone contact the Canadian TV stations and newspapers yet?
I've sent an email to the Globe&Mail -- Toronto's National Newspaper.
--
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Old Apr 6, 2006, 8:34 am
  #1509  
 
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I have...

Originally Posted by GUWonder
Sounds a lot like what SAS did with things last summer. SAS created more headaches for itself by going down that route.

Anyone contact the Canadian TV stations and newspapers yet?
...every National TV and newspaper...just by email so far...if no response by mid-day I will try calling. It will be interesting to see if we get a response...ORBITZ being a big advertiser and all...
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Old Apr 6, 2006, 8:34 am
  #1510  
 
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Originally Posted by AviationFan
Regarding asking for a refund or disputing credit card charges: I wonder if this is a good idea. I don't want to cancel the reservation, and so far, Orbitz has not informed me that anything has changed. Even if they inform me about a cancelation, wouldn't my best bet to just pretend that everything is in order?

Maybe this is driven by an unrealistic hope that, one way or another, they will honor the reservations...

- Martin
my card wasn't charged, nor have I received any emails or phone calls. I'm holding off for now, it's orbitz' responsibility to notify me if there are any problems, so why provoke them?
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Old Apr 6, 2006, 8:35 am
  #1511  
 
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Originally Posted by MCI777
There might be little hope but I wonder would happen if Toronto media got an hold of this one.
A call has been made to a reporter I know at one of the major papers. We'll see if they are interested.
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Old Apr 6, 2006, 8:35 am
  #1512  
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Originally Posted by AviationFan
Regarding asking for a refund or disputing credit card charges: I wonder if this is a good idea. I don't want to cancel the reservation, and so far, Orbitz has not informed me that anything has changed. Even if they inform me about a cancelation, wouldn't my best bet to just pretend that everything is in order?

Maybe this is driven by an unrealistic hope that, one way or another, they will honor the reservations...

- Martin
Better to get the story covered in the media at this point and not ask for a cancellation/refund as of now.

Personally, I am not calling Orbitz/Cheaptickets (or Alitalia) about this matter anytime soon. Instead I'm trying to see who has interested friends in the Canadian press.
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Old Apr 6, 2006, 8:35 am
  #1513  
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Okay, so just looking at different scenarios:

say we get the paper tickets. Show up at the airport, and are denied boarding. What compensation are we entitled to under the law? Not looking for legal advice, just some armchair estimates. Thanks.

EDIT: I mean, I like Toronto - I could end up "stranded" in worse places.
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Old Apr 6, 2006, 8:37 am
  #1514  
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I called my credit card bank (B of A - oh, well) and they said the charges - tickets and UPS/handling - were filed by Orbitz at 12:46pm ET yesterday but that no funds had been transfered to Orbitz' merchant bank yet. Everything is still up on Orbitz as of now, but tick... tick... tick...

On DL metal YYZ-JFK-FCO so maybe that's more complicated to scrub.
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Old Apr 6, 2006, 8:37 am
  #1515  
 
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odd.
my card was refunded the shipping cost for the ticket.
not canceled yet though.
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