Dec 13, 2016, 5:03 pm
Last edit by: irishguy28
Unofficial cancellation statement from Alitalia: see post #2414, or the original post in Italian on a similar Italian forum
COW8C fare rules available in post #147 (second box)
DOW8C fare rules available in post #150
IOWGE fare rules available in post #1241
IRTGE fare rules available in post #1555
CRTEU fare rules available in post #1589
DOWGE fare rules available in post #1601
IRT8C2 fare rules available in post #2105
COW8C fare rules available in post #147 (second box)
DOW8C fare rules available in post #150
IOWGE fare rules available in post #1241
IRTGE fare rules available in post #1555
CRTEU fare rules available in post #1589
DOWGE fare rules available in post #1601
IRT8C2 fare rules available in post #2105
[PREM FARE GONE] FLR-HKG/ICN/NRT-DUS from 770 / J
Mar 25, 2017, 2:08 am
#4021
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,488
Did anyone book more than 2 stopovers on a one way fare? If so, mind sharing the examples? ITA did not allow me to book more than 2, but it does not mean yet it was not possible.
Mar 26, 2017, 7:21 pm
#4022
Join Date: Jun 2010
Location: SFO, LON
Programs: UA 1K
Posts: 252
I know there's one report up-thread from someone with a 006 eticket where they successfully got it re-instated by DL after AZ took it over.
Has anyone else had luck? Tried twice recently, but got the same answer from DL customer service: we're sorry, we can't do anything here, you need to call AZ and figure it out with them. They were unwilling to call AZ for me, even though I booked with DL.
Has anyone else had luck with DL?
Has anyone else had luck? Tried twice recently, but got the same answer from DL customer service: we're sorry, we can't do anything here, you need to call AZ and figure it out with them. They were unwilling to call AZ for me, even though I booked with DL.
Has anyone else had luck with DL?
Mar 27, 2017, 3:49 am
#4023
Join Date: May 2016
Posts: 5
still waiting for my refund.
called alitalia: they told me they not finding the ticket because never get an etix number and the PNR is empty.
edreams tell me: its uncommon that takes so long and ask again alitalia for the refund. but told me the same its strange because they also don't have an etix only an booking number.
CC does not charge back!
called alitalia: they told me they not finding the ticket because never get an etix number and the PNR is empty.
edreams tell me: its uncommon that takes so long and ask again alitalia for the refund. but told me the same its strange because they also don't have an etix only an booking number.
CC does not charge back!
Mar 29, 2017, 9:32 am
#4024
Join Date: Aug 2011
Location: 10^7 mm from Ȱ
Programs: Hyatt D/HHonors D/ SPG P/ Marriott P/ IHG P/ UA 1K/ AA EXP/ DL D
Posts: 1,976
Does anybody have any luck to fly a 055 ticket remnant? That is, after the ticket was altered/truncated by AZ, a lot of us had a remaining portion of ticket still showing "open for use".
Mar 30, 2017, 5:55 pm
#4025
Join Date: Jan 2014
Location: DUS
Programs: DL, HHonors, Bonvoy, Hyatt
Posts: 2,072
Mar 31, 2017, 2:16 am
#4026
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,488
And I am sure Expedia will get ADMs from SU
For not cancelling the booking. XP agent claimed 2 times the PNR is out of sync but it was a multicarrier itinerary, something they missed to realise.
Apr 4, 2017, 3:47 pm
#4027
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,697
Apr 5, 2017, 1:36 am
#4028
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,488
Apr 5, 2017, 4:04 am
#4029
Join Date: Feb 2001
Location: SEA once more (previously CDG and NRT)
Programs: Former DL DM and UA 1k, now a J class free agent (UA Gold, AS MVP Gold)
Posts: 2,450
Apr 6, 2017, 4:29 am
#4030
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,488
Cool, one thing i missed to clarify though - i meant more than 2 stops on a one way fare, or a single fare component (DUS-FLR or FLR-DUS). Same with my friend - only 2 stops. But maybe it was ITA specific issue and OTAs allowed that. This is what i am trying to understand.
Apr 6, 2017, 5:49 am
#4031
Join Date: Jul 2011
Programs: QF Plat, VA Plat, BA Gold
Posts: 528
Called up AZ for a refund in early March. They said that it would take 3 months to process and couldn't expedite it. Low and behold, my refund actually came through 3 months after initial request ....
Surely this could have been done faster ...
Surely this could have been done faster ...
Apr 26, 2017, 3:42 am
#4032
Join Date: Feb 2016
Location: GOT
Posts: 16
Probably mentioned in other threads but I think this could be relevant for other people like me, waiting for the refund on this deal
Alitalia to Start Bankruptcy Process
Alitalia to Start Bankruptcy Process
Apr 30, 2017, 2:34 am
#4035
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,476