Aug 3, 2016, 11:46 am
Last edit by: johnnywho
FT Users Flying
tomasdev - Aug 30/31 Trip Report (immediate turnaround)
island82 - Sept 30/Oct 1- 4hrs in SDQ, overnight in MEX Oct 1-2
rivlinm - Nov 11/16/18 - 4 days in MEX, 2 days in SDQ
schindlr88 Aug 19-23rd, 2 days in SDQ, 1 MEX
dustenm - Oct 2-7th - 4 nights in SDQ
johnnywho - April 11-21st - 10 nights in DR
Earnings on DL - * Make SURE you FF number prints on your BP
AeroMexico flights earn based off Distance for Delta. If ticketed in C would be:
6408 base miles and 3204 category bonus miles
For those without status this means:
9610 MQM (confirmed)
4 MQS (confirmed)
9612 RDM (confirmed, base, you get more with status)
$1922 MQD (confirmed)
Source: https://www.delta.com/content/www/en...eromexico.html
Tips from those who have run this:
Get all your BPs at MCO before you depart (if not staying)
Use MEX immigration first point return to USA, second point to SDQ
Ask for two of the smaller forms on jet to SDQ (need 2nd at exit)
No need to pay $10 fee if you have BP to show not staying
MEX return w/1.5 connection is tight. You may miss connect
New AM 737 seats are Zodiac w/ IFE power. Old are total crud
Regional MEX-SDQ has Gogo but only for videos. Very limited choices. No power.
Food was either hot or cold sandwich on mainline. Cold on regional.
How many points did you get crediting to:
Have not yet got points to confirm above earnings on Delta. Will update.
Canceling:
Contact the OTA you booked with to cancel. AeroMexico unwilling to refund via phone, website, and in person.
tomasdev - Aug 30/31 Trip Report (immediate turnaround)
island82 - Sept 30/Oct 1- 4hrs in SDQ, overnight in MEX Oct 1-2
rivlinm - Nov 11/16/18 - 4 days in MEX, 2 days in SDQ
schindlr88 Aug 19-23rd, 2 days in SDQ, 1 MEX
dustenm - Oct 2-7th - 4 nights in SDQ
johnnywho - April 11-21st - 10 nights in DR
Earnings on DL - * Make SURE you FF number prints on your BP
AeroMexico flights earn based off Distance for Delta. If ticketed in C would be:
6408 base miles and 3204 category bonus miles
For those without status this means:
9610 MQM (confirmed)
4 MQS (confirmed)
9612 RDM (confirmed, base, you get more with status)
$1922 MQD (confirmed)
Source: https://www.delta.com/content/www/en...eromexico.html
Tips from those who have run this:
Get all your BPs at MCO before you depart (if not staying)
Use MEX immigration first point return to USA, second point to SDQ
Ask for two of the smaller forms on jet to SDQ (need 2nd at exit)
No need to pay $10 fee if you have BP to show not staying
MEX return w/1.5 connection is tight. You may miss connect
New AM 737 seats are Zodiac w/ IFE power. Old are total crud
Regional MEX-SDQ has Gogo but only for videos. Very limited choices. No power.
Food was either hot or cold sandwich on mainline. Cold on regional.
How many points did you get crediting to:
Have not yet got points to confirm above earnings on Delta. Will update.
Canceling:
Contact the OTA you booked with to cancel. AeroMexico unwilling to refund via phone, website, and in person.
[PREM FARE GONE] AM: MCO-SDQ C fare $107-$150 rt
Sep 11, 2016, 6:07 am
#151
Join Date: Dec 2015
Posts: 623
Taking my wife to MCO today for her Global Entry appointment. Going to try and swing by the AeroMexico counter and get a refund. I was hit with a schedule change and I might use the Zika excuse as well. Planning to print all fare information, schedule change, etc.
Any other pointers?
Update: AeroMexico ticketing counter was completely unhelpful. Acknowledged it was a C Fare but had "NONREFUNDABLE" plastered on the ticket. Told me to call AeroMexico US reservations.
Called AeroMexico US Reservations. They told me to contact lowestfare.com (Priceline).
Called Priceline and they asked for the reason for the cancellation "Schedule change, but it's a fully refundable fare so I'm not sure why that matters." 4 minutes on hold. "I need to call AeroMexico to process this since it's related to a schedule change." 10 minutes on hold. "This has been completed and you should see a refund post within two billing cycles. Received confirmation email as well.
Just one data point but it appears to me the inability to cancel is related to the ticket being sold by a travel agent and doesn't have anything to do with AeroMexico being sketchy.
My recommendation: Call Priceline, not AeroMexico.
Any other pointers?
Update: AeroMexico ticketing counter was completely unhelpful. Acknowledged it was a C Fare but had "NONREFUNDABLE" plastered on the ticket. Told me to call AeroMexico US reservations.
Called AeroMexico US Reservations. They told me to contact lowestfare.com (Priceline).
Called Priceline and they asked for the reason for the cancellation "Schedule change, but it's a fully refundable fare so I'm not sure why that matters." 4 minutes on hold. "I need to call AeroMexico to process this since it's related to a schedule change." 10 minutes on hold. "This has been completed and you should see a refund post within two billing cycles. Received confirmation email as well.
Just one data point but it appears to me the inability to cancel is related to the ticket being sold by a travel agent and doesn't have anything to do with AeroMexico being sketchy.
My recommendation: Call Priceline, not AeroMexico.
Last edited by FlyerTalkUserName; Sep 11, 2016 at 3:50 pm
Sep 19, 2016, 6:17 pm
#152
Join Date: Dec 2015
Posts: 12
I took your recommendation and it worked for me too. Thanks.
I called Priceline (after having no luck with AeroMexico). I was on hold with Priceline for 10 minutes while they called AM to verify fare rules and they allowed me to cancel the tickets for a full refund. I also got the confirmation email from Priceline.
I called Priceline (after having no luck with AeroMexico). I was on hold with Priceline for 10 minutes while they called AM to verify fare rules and they allowed me to cancel the tickets for a full refund. I also got the confirmation email from Priceline.
Sep 19, 2016, 7:19 pm
#153
Join Date: Aug 2013
Posts: 134
FlyerTalkUserName and waealu thanks for the data points. When calling AeroMexico are they not allowing you to cancel due to booking with a OTA or are they saying it's a non-refundable fare (even though it isn't)?
I booked on aeromexico.com and may cancel a few flights that got scheduled changed with the overnight in MEX. You would think with a 24 hour + schedule change even if the fare was non-refundable (again, even though it isn't) it would be refundable.
I booked on aeromexico.com and may cancel a few flights that got scheduled changed with the overnight in MEX. You would think with a 24 hour + schedule change even if the fare was non-refundable (again, even though it isn't) it would be refundable.
Taking my wife to MCO today for her Global Entry appointment. Going to try and swing by the AeroMexico counter and get a refund. I was hit with a schedule change and I might use the Zika excuse as well. Planning to print all fare information, schedule change, etc.
Any other pointers?
Update: AeroMexico ticketing counter was completely unhelpful. Acknowledged it was a C Fare but had "NONREFUNDABLE" plastered on the ticket. Told me to call AeroMexico US reservations.
Called AeroMexico US Reservations. They told me to contact lowestfare.com (Priceline).
Called Priceline and they asked for the reason for the cancellation "Schedule change, but it's a fully refundable fare so I'm not sure why that matters." 4 minutes on hold. "I need to call AeroMexico to process this since it's related to a schedule change." 10 minutes on hold. "This has been completed and you should see a refund post within two billing cycles. Received confirmation email as well.
Just one data point but it appears to me the inability to cancel is related to the ticket being sold by a travel agent and doesn't have anything to do with AeroMexico being sketchy.
My recommendation: Call Priceline, not AeroMexico.
Any other pointers?
Update: AeroMexico ticketing counter was completely unhelpful. Acknowledged it was a C Fare but had "NONREFUNDABLE" plastered on the ticket. Told me to call AeroMexico US reservations.
Called AeroMexico US Reservations. They told me to contact lowestfare.com (Priceline).
Called Priceline and they asked for the reason for the cancellation "Schedule change, but it's a fully refundable fare so I'm not sure why that matters." 4 minutes on hold. "I need to call AeroMexico to process this since it's related to a schedule change." 10 minutes on hold. "This has been completed and you should see a refund post within two billing cycles. Received confirmation email as well.
Just one data point but it appears to me the inability to cancel is related to the ticket being sold by a travel agent and doesn't have anything to do with AeroMexico being sketchy.
My recommendation: Call Priceline, not AeroMexico.
I took your recommendation and it worked for me too. Thanks.
I called Priceline (after having no luck with AeroMexico). I was on hold with Priceline for 10 minutes while they called AM to verify fare rules and they allowed me to cancel the tickets for a full refund. I also got the confirmation email from Priceline.
I called Priceline (after having no luck with AeroMexico). I was on hold with Priceline for 10 minutes while they called AM to verify fare rules and they allowed me to cancel the tickets for a full refund. I also got the confirmation email from Priceline.
Sep 19, 2016, 7:22 pm
#154
Join Date: Dec 2015
Posts: 623
FlyerTalkUserName and waealu thanks for the data points. When calling AeroMexico are they not allowing you to cancel due to booking with a OTA or are they saying it's a non-refundable fare (even though it isn't)?
I booked on aeromexico.com and may cancel a few flights that got scheduled changed with the overnight in MEX. You would think with a 24 hour + schedule change even if the fare was non-refundable (again, even though it isn't) it would be refundable.
I booked on aeromexico.com and may cancel a few flights that got scheduled changed with the overnight in MEX. You would think with a 24 hour + schedule change even if the fare was non-refundable (again, even though it isn't) it would be refundable.
Sep 19, 2016, 7:22 pm
#155
Join Date: Dec 2015
Posts: 12
I just used chat to contact AM and they told me the ticket was non-refundable. They only gave me the option to change the itinerary and pay the difference (without a change fee). They didn't say anything about the OTA.
Sep 19, 2016, 9:57 pm
#156
Join Date: Aug 2013
Posts: 134
Thanks for the DP's.
Sep 20, 2016, 12:41 pm
#157
Join Date: Jul 2012
Programs: AA Plat
Posts: 133
Anyone else jump on this All inclusive deal for $26/night?
http://www.fly4free.com/flight-deals...-for-only-e10/
http://www.fly4free.com/flight-deals...-for-only-e10/
Sep 22, 2016, 9:29 pm
#158
Join Date: May 2016
Posts: 1
Remember those $111 Orlando - Santo Domingo flights?
I am talking about this deal from Aeromexico posted way back in August. Has anyone flown using a ticket they booked?
My flight is scheduled for November so I want to start booking accommodations, but I am still a bit nervous that Aeromexico may cancel the fare.
Can anyone provide confirmation that their ticket was honored?
My flight is scheduled for November so I want to start booking accommodations, but I am still a bit nervous that Aeromexico may cancel the fare.
Can anyone provide confirmation that their ticket was honored?
Sep 23, 2016, 1:28 am
#159
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Join Date: Jan 2003
Location: London, UK
Posts: 22,212
Welcome to FlyerTalk, fannypack
I have moved your question to the Mileage Run Discussion forum where there is a wealth of experience when it comes to fare errors.
Prospero
Senior Moderator
I have moved your question to the Mileage Run Discussion forum where there is a wealth of experience when it comes to fare errors.
Prospero
Senior Moderator
Sep 23, 2016, 11:13 am
#160
Join Date: Mar 2009
Programs: Hilton credit card Diamond, Hyatt Globalist
Posts: 2,653
See thread here -
http://www.flyertalk.com/forum/milea...?highlight=mco
http://www.flyertalk.com/forum/milea...?highlight=mco
Sep 27, 2016, 10:56 pm
#161
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,968
For those that have misconnected or been delayed, has AM rebooked any pax on DL in business class to get back to MCO? Or do they only protect on AM?
Sep 27, 2016, 11:12 pm
#162
Join Date: Jan 2016
Location: NYC
Programs: DL ✈️
Posts: 638
they only rebook you on AM metal. Not even codeshares. I speak Spanish, I'm Argentinian, I've tried very respectfully to see if they could change that. Ended up rebooking into AM in Y to fly earlier, and just did ORC with DL via twitter 
Sep 27, 2016, 11:51 pm
#163
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,968
Also, has anyone doing the same day turn (well, with overnight flight) had any issues at immigration in Orlando? Are people being automatically flagged for secondary because of this quick itinerary?
Sep 28, 2016, 4:32 pm
#164
Join Date: Jul 2011
Location: SEA
Programs: DL DM
Posts: 183
Some other quick points for the Wiki, based on 2 of these and plenty of prior AM flights:
- AM flights around 00:00-01:00 often don't post on the flight monitors, the AM lounge staff and the two service desks can find out the gate
-Drink and meal service is always slow, at least an hour from takeoff, if you want to sleep, just sleep
- Officially coconut water is only on flights from MEX, any of my AM flights anywhere it is there and on the economy beverage cart but they hide it in business, ask for it
- the AM lounge closest to security is closed for several months for renovation, the renovated one at the far end of the upper level past Aeromar is open
- the Amex Centurion Lounge charges for food
- AM flights around 00:00-01:00 often don't post on the flight monitors, the AM lounge staff and the two service desks can find out the gate
-Drink and meal service is always slow, at least an hour from takeoff, if you want to sleep, just sleep
- Officially coconut water is only on flights from MEX, any of my AM flights anywhere it is there and on the economy beverage cart but they hide it in business, ask for it
- the AM lounge closest to security is closed for several months for renovation, the renovated one at the far end of the upper level past Aeromar is open
- the Amex Centurion Lounge charges for food
Sep 28, 2016, 5:31 pm
#165
Join Date: May 2013
Location: west coast best coast
Programs: TINDER GOLD, STARBUCKS GOLD, COSTCO EXECUTIVE!!
Posts: 3,989
Some other quick points for the Wiki, based on 2 of these and plenty of prior AM flights:
- AM flights around 00:00-01:00 often don't post on the flight monitors, the AM lounge staff and the two service desks can find out the gate
-Drink and meal service is always slow, at least an hour from takeoff, if you want to sleep, just sleep
- Officially coconut water is only on flights from MEX, any of my AM flights anywhere it is there and on the economy beverage cart but they hide it in business, ask for it
- the AM lounge closest to security is closed for several months for renovation, the renovated one at the far end of the upper level past Aeromar is open
- the Amex Centurion Lounge charges for food
- AM flights around 00:00-01:00 often don't post on the flight monitors, the AM lounge staff and the two service desks can find out the gate
-Drink and meal service is always slow, at least an hour from takeoff, if you want to sleep, just sleep
- Officially coconut water is only on flights from MEX, any of my AM flights anywhere it is there and on the economy beverage cart but they hide it in business, ask for it
- the AM lounge closest to security is closed for several months for renovation, the renovated one at the far end of the upper level past Aeromar is open
- the Amex Centurion Lounge charges for food