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Is anyone else having problems with ITAMatrix?

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Is anyone else having problems with ITAMatrix?

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Old Jan 29, 2015, 7:55 pm
  #1  
Original Poster
 
Join Date: Jun 2006
Location: DCA
Programs: UA Gold, Ritz Carlton Gold, Fairmont Platinum, Starwood Gold, AA Exec Plat
Posts: 103
Is anyone else having problems with ITAMatrix?

For the past few days, I've run flexible date searches with a 0-7 day range. But when I try to select anything other than the lowest fare for a date of departure, it will not display.

For example, if I search for WAS-IST in February for a 0-7 day trip, I chose a departure on February 10th. The lowest fare departing that day was $557 (5 day turn), but I wanted the 4 day turn for $602. When I clicked the 4 day option, it took me to the 5 day option.

Then, when I chose the exact dates (February 10th through February 14th), the $602 fare wasn't even available. The lowest ITAMatrix fare was $790.

I've run these searches successfully in the past......
PandaPal is offline  
Old Jan 30, 2015, 5:03 am
  #2  
 
Join Date: Jan 2004
Location: GRR
Posts: 544
I've been having issues with the Matrix ever since Google stuck their tentacles in it.
BigJC is offline  
Old Jan 30, 2015, 5:15 am
  #3  
 
Join Date: Nov 2006
Location: MSP
Programs: DL Gold, DL MM 8/22/16!
Posts: 2,563
I've had similar issues when the flight schedules end right around midnight. I'm thinking there might be some time zone issues. I've sometimes been able to smoke out the flights with which I was interested by either checking the dates on both sides of my desired dates or looking at the one-ways in both directions.

And also the information on ITA isn't up to date to the last minute, so something you see there might be already sold out.

Romelle
Romelle is offline  
Old Jan 30, 2015, 7:28 am
  #4  
 
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,392
The better question "is anyone still able to use ITA Matrix?"

For a company that once proclaimed "don't be evil", they've certainly ruined an otherwise amazing product. And all just so they could push more users into their new crappy product.

#sickening
hobo13 is offline  


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