[Gone] AZ: 320 discount on Alitalia operated flights (.JP)
Oct 21, 2012, 2:19 pm
#721
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,163
I'd ignore that cancellation email - it is that coupons on SV site are changing to 'Void' on some tickets. But not all. Yet.
Oct 21, 2012, 2:22 pm
#722
Join Date: Oct 2004
Location: PDX
Posts: 2,284
That's why I limited my post to those who had tickets that touched U.S. soil. There were quite a number of folks who bought JFK-FCO-MAD tickets for about $250 where it could be useful. M'kay?
Oct 21, 2012, 2:33 pm
#725
Join Date: Oct 2004
Location: PDX
Posts: 2,284
1) Was there any ambiguity in what the origin and destination points had to be, or your country of residence, to use the promo offer AZ posted?
2) Was there any ambiguity for what the final price of your ticket would be anywhere in the booking process?
If you can honestly answer "no" to both questions, I'd gather you have a solid case to present to the US DOT for enforcement action against AZ if they cancel your tickets or deny you boarding.
Oct 21, 2012, 2:38 pm
#726
Join Date: Jul 2009
Programs: M&M
Posts: 992
It doesn't matter, if you have no ticket then you can't claim denied boarding. It requires a valid ticket and standing reservation, this is very much clear in the reg. If anyone got idb comp for voided tickets then it was a mistake (probably happened because the airline agreed it was their fault the ticket was voided and should not have been - not going to happen with these).
Also Alitalia goddamn well can, allowed and do cancel all bookings. Whether they should be, will be punished for this is another question.
No. No restrictions, no nothing, just plain old crappitalia site with doodles.
No, apply voucher, from that point on that was the price displayed all through checkout including the confirmation mails. Concrete enough? 
Also Alitalia goddamn well can, allowed and do cancel all bookings. Whether they should be, will be punished for this is another question.
Oct 21, 2012, 2:42 pm
#727
Join Date: Jul 2011
Location: apud Aëroportum
Posts: 265
), and certainly mainstream; I would say all press is good press, but it's true AZ likely won't care...Shockingly efficient coming from AZ in my opinion
Oct 21, 2012, 2:45 pm
#728
Join Date: May 2012
Location: WAW
Posts: 213
No, the argument is that you DO have a reservation which was confirmed and eticket issued and which you haven't cancelled yourself. There have been plenty of cases of confirmed reservations being unilateraly (albeit usually accidentally) deleted/cancelled by airlines and people being told that they can't board once arriving at the airport. People do ask for compensation under denied boarding under these conditions. So the only question, as I mention earlier, is whether AZ have the legitimate right to cancel the tickets. If not, it becomes eligible under EC 261/2004 under denied boarding the moment you go to the airport wanting to check in.
Oct 21, 2012, 2:46 pm
#729
Join Date: Jun 2012
Posts: 26
Let me ask you:
1) Was there any ambiguity in what the origin and destination points had to be, or your country of residence, to use the promo offer AZ posted?
2) Was there any ambiguity for what the final price of your ticket would be anywhere in the booking process?
If you can honestly answer "no" to both questions, I'd gather you have a solid case to present to the US DOT for enforcement action against AZ if they cancel your tickets or deny you boarding.
1) Was there any ambiguity in what the origin and destination points had to be, or your country of residence, to use the promo offer AZ posted?
2) Was there any ambiguity for what the final price of your ticket would be anywhere in the booking process?
If you can honestly answer "no" to both questions, I'd gather you have a solid case to present to the US DOT for enforcement action against AZ if they cancel your tickets or deny you boarding.
2) No
Oct 21, 2012, 2:47 pm
#730
Join Date: Aug 2012
Location: LHR
Programs: M&M,HH Gold,Accor Plat.,Priority Club Plat. Ambassador,Club Carlson Gold,Marriott Gold,GHA Plat.
Posts: 1,627
Let me ask you:
1) Was there any ambiguity in what the origin and destination points had to be, or your country of residence, to use the promo offer AZ posted?
2) Was there any ambiguity for what the final price of your ticket would be anywhere in the booking process?
If you can honestly answer "no" to both questions, I'd gather you have a solid case to present to the US DOT for enforcement action against AZ if they cancel your tickets or deny you boarding.
1) Was there any ambiguity in what the origin and destination points had to be, or your country of residence, to use the promo offer AZ posted?
2) Was there any ambiguity for what the final price of your ticket would be anywhere in the booking process?
If you can honestly answer "no" to both questions, I'd gather you have a solid case to present to the US DOT for enforcement action against AZ if they cancel your tickets or deny you boarding.
I'm going to probably complain with DOT..but i don't think DOT will care on single claim!
Oct 21, 2012, 2:54 pm
#731
Join Date: Jun 2012
Posts: 26
Oct 21, 2012, 2:56 pm
#732
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,526
It doesn't matter, if you have no ticket then you can't claim denied boarding. It requires a valid ticket and standing reservation, this is very much clear in the reg. If anyone got idb comp for voided tickets then it was a mistake (probably happened because the airline agreed it was their fault the ticket was voided and should not have been - not going to happen with these).
(g) "reservation" means the fact that the passenger has a ticket, or other proof, which indicates that the reservation has been accepted and registered by the air carrier or tour operator;
Again, this is exactly what we all have.
Oct 21, 2012, 3:12 pm
#735
Join Date: Apr 2008
Location: London LON; Rome FCO
Programs: KM P, DL S | SPG G, HH S | Hertz PC, Sixt Plat
Posts: 1,370
No, the argument is that you DO have a reservation which was confirmed and eticket issued and which you haven't cancelled yourself. There have been plenty of cases of confirmed reservations being unilateraly (albeit usually accidentally) deleted/cancelled by airlines and people being told that they can't board once arriving at the airport. People do ask for compensation under denied boarding under these conditions. So the only question, as I mention earlier, is whether AZ have the legitimate right to cancel the tickets. If not, it becomes eligible under EC 261/2004 under denied boarding the moment you go to the airport wanting to check in.