Here is a memo distributed to YX employees last week that provides an update on the restructuring. Of particular interest is that TPG has apparently already provided interim funding to YX, and an update on the seating choice for the 717s (installation probably underway this week and saver seating sales to begin later this month). Future business bookings are also reported to be strong.
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To: All Midwest and Skyway Employees
Date: July 31, 2008
From: T.E. Hoeksema
Subject: Restructuring and General Business Update
I'd like to update you on a number of items regarding our restructuring and general business based on some of the questions I'm hearing.
Restructuring Progress
We have had ongoing talks with ALPA and AFA about concessions. It is our plan to continue to do so in the near future. In keeping with our practice of good faith bargaining, I won't disclose the details of the discussions or characterize the tone of these meetings. Similarly, we are talking with Boeing, SkyWest and other vendors and business partners. We are making progress with some groups; with others, we're not there. We're still working through these negotiations, but at this moment in time, talk about hard and fast deadlines for a Chapter 11 filing is premature.
I will say what we've said before: We are working hard to avoid Chapter 11, but we can't rule it out. We need meaningful concessions from all stakeholders. I know the reductions in pay and benefits for all employees are deep and in some cases very painful in terms of the impact on employees and their families. Similarly for those employees affected by reductions in our workforce and furloughs. But they are necessary for the viability of Midwest Airlines. I'll also reiterate that the pay reductions are fair, equitable and market-based.
TPG remains very supportive, having provided some interim financing in the last several weeks. Nonetheless, we still need to produce a business plan that recognizes the realities of the airline industry today. What we said at the beginning of this restructuring has not changed at all: We need to transform Midwest, fundamentally and structurally, to be able to compete profitably in the future.
Some people have asked about fuel prices and their impact, as we've seen relief in the price of oil. In our estimation, the situation remains volatile. The price may be $127 versus $145 per barrel, but no one knows where prices will go from here. These prices still require us to reshape the airline and take an ultraconservative approach to how we run the business today and into the future. Remember, our initial 2008 plan called for oil at $84 per barrel. That's still significantly less than where prices are today, so any thoughts about restoring employment would be optimistic at this point.
Schedule Changes and Reaccommodation
As expected, the new schedule we announced on July 20 produced a fair amount of publicity and many questions from customers. We recognized the process would be intense and lengthy, but we are making steady progress. The professionalism, patience and effectiveness of the Airport Customer Service, Call Center, Customer Relations and Summit Desk teams are a perfect example of what makes Midwest Airlines "The best care in the air."
We have all taken our share of calls from frustrated customers, friends and neighbors, but nothing like what our customer contact employees have experienced. Due to their excellent work in the face of this adversity, there is a positive and appreciative note from our loyal customers for every frustrated customer comment. The process of communicating with customers and helping them through this new schedule will require additional weeks of tough work, but we should all be proud of these teams and their leadership. Thank you.
Midwest Class Seating Choice
We remain on schedule to reconfigure the Boeing 717 fleet with Midwest Class Signature and Saver seating in the fall. The seats have passed all necessary safety tests and the first set is due to be shipped in the next week for installation. Additional sets will be installed throughout August and September, and we expect to begin sales and promotion in late August.
Advance Bookings
Our 60-day advance bookings are soft, due mostly to the state of the economy and general consumer uncertainty about the future. However, business travel remains solid, as do our close-in bookings. Year over year, our fares are up about 24 percent.
Customer Service
I want to thank all of our Midwest employees who continue to demonstrate the extraordinary service to our customers that has made our airline award-winning and a preferred choice for the traveling public. Over the course of the past weeks, I've heard stories of professionalism and superior service from every part of our operation. This gives me renewed optimism for the future of Midwest as we endure the challenges we face.