What is the phone # for the platinum desk?
#1
Original Poster
Join Date: Apr 2006
Location: Boston, MA
Programs: AA-PLT, HH-D, SPG-Plt
Posts: 78
What is the phone # for the platinum desk?
I couldn't find it anywhere. So can anybody help with the secret #?
#2
Join Date: May 2004
Location: TPA
Programs: UA, MR, AA
Posts: 205
It should be on the back of your Platinum Marriott Rewards card.
#3
Original Poster
Join Date: Apr 2006
Location: Boston, MA
Programs: AA-PLT, HH-D, SPG-Plt
Posts: 78
Thanks. Very helpful but a PM would be even better
Originally Posted by Triple7
It should be on the back of your Platinum Marriott Rewards card.
#4
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 41,109
why
Originally Posted by SC-G
Thanks. Very helpful but a PM would be even better
#5
Join Date: Mar 2005
Location: St. Petersburg, FL
Programs: Bonvoy Lifetime Titanium Elite
Posts: 453
Or log into Marriott.com with your platnum MR# and it will appear.
#6
Join Date: Jul 2004
Location: Thailand
Programs: Marriott LT Titanium; IHG Diamond Ambassador
Posts: 1,150
We can give you the number.
When you call you will be asked for your MR#
If your not a Platinum, you will hear a high pitch sound that will cause your ear to bleed for 13 days.
Then you will get kicked to the 800 reservation line.
When you call you will be asked for your MR#
If your not a Platinum, you will hear a high pitch sound that will cause your ear to bleed for 13 days.
Then you will get kicked to the 800 reservation line.
#7
Join Date: Sep 2001
Location: Philadelphia, PA, USA
Programs: UA 2P, AA LT Gold, Marriott LT Titanium
Posts: 3,159
Originally Posted by jonathansullivan
Or log into Marriott.com with your platnum MR# and it will appear.
#8
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,472
Originally Posted by gardener
Log into your acct and it will be there.
#9
Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,077
OK, everyone including the OP seems to have had their fun so now lets clear up a few things.
First, as I think most of us are aware, the OP is not Platinum and is looking to contact the Platinum line in order to see if he/she can match or do a challenge since the Platinum number was requested in that context in this thread.
Second, to the OP... Having the Platinum phone number will do you absolutely no good. The reason for this is because you are asked to enter your Marriott Rewards number when you call and if you are not Platinum then you are placed in the appropriate queue based on you actual status. I was amused by the ear bleed idea, but alas that is not a feature of their system.
It appears as though someone is looking for something for next to nothing since the offer of a Gold challenge was summarily dismissed by the OP as noted in this thread.
Now the OP has parlayed Hilton Diamond status into SPG Platinum (of course they comp everybody) and now wants Marriott to give him top tier status for staying at Hilton properties as few as 28 days. Diamond qualification requires 28 qualifying* stays or 60 qualifying* nights.
Marriott Platinum requires one to stay 75 nights at Marriott properties which is way in excess of the meager requirements of Hilton Diamond so it is no wonder MR would not match or challenge. Why should Marriott devalue Platinum status by allowing status matches or cheap challenges. Kudos to Marriott for NOT comping status.
The offer made to the OP for a Gold challenge by staying 12 nights in 3 months was more than generous IMO.
If the OP wishes to pursue this further I would suggest calling Marriott Rewards at 1 801 468 4000 (8:15am - 9:00pm, Monday - Friday, US Eastern time).
First, as I think most of us are aware, the OP is not Platinum and is looking to contact the Platinum line in order to see if he/she can match or do a challenge since the Platinum number was requested in that context in this thread.
Second, to the OP... Having the Platinum phone number will do you absolutely no good. The reason for this is because you are asked to enter your Marriott Rewards number when you call and if you are not Platinum then you are placed in the appropriate queue based on you actual status. I was amused by the ear bleed idea, but alas that is not a feature of their system.
It appears as though someone is looking for something for next to nothing since the offer of a Gold challenge was summarily dismissed by the OP as noted in this thread.
Now the OP has parlayed Hilton Diamond status into SPG Platinum (of course they comp everybody) and now wants Marriott to give him top tier status for staying at Hilton properties as few as 28 days. Diamond qualification requires 28 qualifying* stays or 60 qualifying* nights.
Marriott Platinum requires one to stay 75 nights at Marriott properties which is way in excess of the meager requirements of Hilton Diamond so it is no wonder MR would not match or challenge. Why should Marriott devalue Platinum status by allowing status matches or cheap challenges. Kudos to Marriott for NOT comping status.
The offer made to the OP for a Gold challenge by staying 12 nights in 3 months was more than generous IMO.
If the OP wishes to pursue this further I would suggest calling Marriott Rewards at 1 801 468 4000 (8:15am - 9:00pm, Monday - Friday, US Eastern time).
Last edited by aaupgrade; Aug 26, 2006 at 6:08 am
#10
Join Date: Nov 2005
Programs: Chick-Fil-A Red, Wawa, Red Cross blood donor
Posts: 4,824
aaupgrade...very nice response ^
I emailed Marriott last year asking about a fast track to Gold (when I was Silver) and was "no"...essentially there were too many Golds and Platinums to be accomodated already. I really have no sympathy for people who are able to get a fast track and then aren't satisfied with it.
I emailed Marriott last year asking about a fast track to Gold (when I was Silver) and was "no"...essentially there were too many Golds and Platinums to be accomodated already. I really have no sympathy for people who are able to get a fast track and then aren't satisfied with it.
#11
Original Poster
Join Date: Apr 2006
Location: Boston, MA
Programs: AA-PLT, HH-D, SPG-Plt
Posts: 78
Thanks for your help
Marriott seems to be very inconsitent in their policy; I did negotatiate Gold now and a Plat challenge instead of their initial offer. You are right, I did not need the Plat line # to do that. Hope y'all OK with that.
Hey, it's just a hotel program it's not like I got season tickets for the Red Sox matched with seson tickets for the Yankees or something
What' s up with all the drama
SC-G
flamed for asking for a phone #
Marriott seems to be very inconsitent in their policy; I did negotatiate Gold now and a Plat challenge instead of their initial offer. You are right, I did not need the Plat line # to do that. Hope y'all OK with that.
Hey, it's just a hotel program it's not like I got season tickets for the Red Sox matched with seson tickets for the Yankees or something
What' s up with all the drama
SC-G
flamed for asking for a phone #
Originally Posted by bitburgr
aaupgrade...very nice response ^
I emailed Marriott last year asking about a fast track to Gold (when I was Silver) and was "no"...essentially there were too many Golds and Platinums to be accomodated already. I really have no sympathy for people who are able to get a fast track and then aren't satisfied with it.
I emailed Marriott last year asking about a fast track to Gold (when I was Silver) and was "no"...essentially there were too many Golds and Platinums to be accomodated already. I really have no sympathy for people who are able to get a fast track and then aren't satisfied with it.
#12
Join Date: Feb 2005
Posts: 220
Originally Posted by aaupgrade
Why should Marriott devalue Platinum status by allowing status matches or cheap challenges.
The people who get bumped seem to boast about it a lot. "Oh! Let me tell you a secret."
Originally Posted by aaupgrade
Kudos to Marriott for NOT comping status.
People should stop begging for things they haven't earned and therefore don't deserve!
#13
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
I need 15 more nights this year to make Plat (yeah, I got the CC with 15 free nights). My travel patterns have changed and it'll be close IF I make it.
#14
Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,077
Originally Posted by A Traveller
I don't know, but I know it does happen. It steams me every time I find out about it.
Originally Posted by iflyjetz
I need 15 more nights this year to make Plat (yeah, I got the CC with 15 free nights). My travel patterns have changed and it'll be close IF I make it.
#15
Join Date: Sep 2006
Programs: Marriott Silver, Starwood Preferred Guest, Kimpton InTouch
Posts: 105
Originally Posted by A Traveller
I could not agree more! Stay the nights, get the status!
People should stop begging for things they haven't earned and therefore don't deserve!
People should stop begging for things they haven't earned and therefore don't deserve!