Go Back   FlyerTalk Forums > Miles&Points > Hotels and Loyalty Programs > Marriott and Ritz-Carlton | Rewards
Sign in using an external account

Reply
 
Thread Tools Search this Thread
Old Jun 11, 04, 7:13 am   #1
Suspended
 
Join Date: Jun 2004
Programs: Marriott Platinum, Delta Silver, United Premiere, Hilton Silver, National Execuitve Elite
Posts: 67
Friends & Family Rates Eligible for Points Earning?

In reading some other threads, it looks like other folks have a consistent problem in getting points credited. I've never had a problem until last week. I was staying (for the first time) on a friends & family rate and my points haven't posted yet (it's only been a week, but normally they've posted by now). Before I bother sending in a request, I though I'd ask y'all here whether the MMF rate even qualifies for points earning. Thanks.

Oh, and P.S. - With regard to another topic I see posted here a lot, I got upgraded to a King Suite on my Friends & Family rate.
FlyWithoutWings is offline   Reply With Quote
Old Jun 11, 04, 8:04 am   #2
 
Join Date: Feb 2003
Location: HKY
Programs: DL-DM MM & RW, FL A+ E, Marriott Lifetime PLT & PP, SPG-Gold, Hilton-Gold
Posts: 4,223
Welcome

I cant't tell you whether the rate qualifies for points or not. As a matter of fact I've never heard of the rate, so maybe you or some one can explain what it is. I've been a PLT for a while and it just goes to show you that you learn something all the time on FT

In any case, welcome to FT and the Marriott forum. Hope you post here often and learn as much as I have over the past 18 months.
__________________
Those given something free will never appreciate it & will believe they are owed more demanding that it be given to them.
longing4piedmont is offline   Reply With Quote
Old Jun 11, 04, 8:37 am   #3
Suspended
 
Join Date: Jun 2004
Programs: Marriott Platinum, Delta Silver, United Premiere, Hilton Silver, National Execuitve Elite
Posts: 67
It's a "special" rate that a Marriott Employee needs to set up for you. They need to fill out a special internal form to get the rate approved and then fax it to the hotel you're staying at to confirm the rate (I think they can also give you the form and have you take it to the hotel). I had never used it before, but my wife recently made a new friend that works in reservations. She offered to let us use it because we were trying to stay at a place we otherwise wouldn't have been able to afford. I don't know if Marriott limits the number of times each employee can offer it to their friends/family, but I doubt I'll be hitting her up for it very often. Save it for when we're taking a nice weekend someplace, and let the Company continue to pay rack rates - or at least corporate rates - Monday through Friday.

The rate is mentioned in the thread about various Marriott codes. The online booking code is MMF (if you're curious to see what the Friends & Family rates are), but remember that the rate will be declined if the internal paperwork isn't provided to the hotel.

Last edited by FlyWithoutWings; Jun 11, 04 at 10:14 am.
FlyWithoutWings is offline   Reply With Quote
Old Jun 11, 04, 8:59 am   #4
Company Representative - Marriott Concierge
 
Join Date: Aug 2003
Location: Salt Lake City, UT
Posts: 1,067
That is correct FlyWithoutWings. It is a rate available to Marriott employees for their friends and family and does require an authorization form to be eligible. If the form is not provided upon check in, the front desk will change the rate accordingly.

In answer to your original question, the Friends & Family rate did recently become applicable for credit. I believe the change was made at the end of last year. Therefore, if your Marriott Rewards number was on the reservation, the stay should go through.

Normal posting time is 10 business days from the check out date. If you do not see the stay post by that time, I would recommend calling Guest Services to have it researched for you.
__________________
Marriott Concierge Team
Marriott Concierge is offline   Reply With Quote
Old Jun 11, 04, 9:14 am   #5
 
Join Date: Feb 2003
Location: HKY
Programs: DL-DM MM & RW, FL A+ E, Marriott Lifetime PLT & PP, SPG-Gold, Hilton-Gold
Posts: 4,223
Thanks for the info !!!!
__________________
Those given something free will never appreciate it & will believe they are owed more demanding that it be given to them.
longing4piedmont is offline   Reply With Quote
Old Jun 11, 04, 9:20 am   #6
FlyerTalk Evangelist
 
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, A3 Gold, MR/SPG/PC Gold, HH Diamond, Nat ExecElite
Posts: 31,812
I recently used an MMF, and the desk clerk said the rate wasn't eligible for points. I didn't argue - thinking that the system will do the right thing and worst case credit my incidentals - but he erased my number from the reservation. He refused to add it back when I asked him about it.

At the time I checked out, he wasn't working. Another clerk happily added my number back to the reservation. It hasn't been 10 days yet, but I'm assuming that the points will post - even if it's just the incidentals. (It's not a huge deal and I didn't want to throw a fit about it since the rate was so good, but the guy at the desk should have left my number in the record. If the system throws it out - fine.)

Also, if you don't want to go the fax route (because you are concerned that the hotel will lose it or whatever), you can take the signed authorization form from the marriott employee to the hotel yourself and hand it over at checkin.
pinniped is offline   Reply With Quote
Old Jun 11, 04, 9:34 am   #7
Suspended
 
Join Date: Jun 2004
Programs: Marriott Platinum, Delta Silver, United Premiere, Hilton Silver, National Execuitve Elite
Posts: 67
Eeek! I just looked at the folio from my MMF stay that hasn't posted yet and my MR number is NOT on it. It was certainly on the reservation, and I probably still have the confirmation to prove that. But Chris, if my MR Number is NOT on my folio, am I basically SOL on getting credit for it? Thanks.
FlyWithoutWings is offline   Reply With Quote
Old Jun 11, 04, 10:01 am   #8
Company Representative - Marriott Concierge
 
Join Date: Aug 2003
Location: Salt Lake City, UT
Posts: 1,067
Quote:
Originally Posted by FlyWithoutWings
Eeek! I just looked at the folio from my MMF stay that hasn't posted yet and my MR number is NOT on it. It was certainly on the reservation, and I probably still have the confirmation to prove that. But Chris, if my MR Number is NOT on my folio, am I basically SOL on getting credit for it? Thanks.
Of course not. That just means the stay will need to be manually added since the system will not automatically send it through. Again, I would either contact Marriott Guest Services to have them add it, or use the online missing stay form to submit the request. You will need to log into your account online however, to access the online form. Either way you are still applicable for credit.
__________________
Marriott Concierge Team
Marriott Concierge is offline   Reply With Quote
Old Jun 11, 04, 11:48 am   #9
Patron
Guest
 
Posts: n/a
Quote:
Originally Posted by FlyWithoutWings
The online booking code is MMF (if you're curious to see what the Friends & Family rates are), but remember that the rate will be declined if the internal paperwork isn't provided to the hotel.
A similar online booking code is MMP, Marriott Associate Pleasure Rate. This rate is only for associates, spouse, parents and children only travelling for pleasure. ID is required. Associate authorization forms are available in property's HR department.
  Reply With Quote
Old Sep 15, 04, 2:52 pm   #10
 
Join Date: Mar 2000
Location: New York, NY, USA
Posts: 293
What about # nights credit?

I am happy I found this thread - I came in here wondering if I could earn Marriott Rewards pts with a Friends & Family rate.

My 2nd question is - will the nights count towards renewal of my status?

Thanks!
Endor is offline   Reply With Quote
Old Sep 15, 04, 3:15 pm   #11
FlyerTalk Evangelist
 
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, A3 Gold, MR/SPG/PC Gold, HH Diamond, Nat ExecElite
Posts: 31,812
Quote:
Originally Posted by Endor
I am happy I found this thread - I came in here wondering if I could earn Marriott Rewards pts with a Friends & Family rate.

My 2nd question is - will the nights count towards renewal of my status?

Thanks!
In my case, the entire rate + incidentals posted, I received a 25% elite bonus, and the nights counted towards elite status. Rate code: MMF.

I was only expecting incidentals and don't care about the elite-nights (they won't make or break a status level for me), so being awarded points on the base rate was an unexpected bonus.
pinniped is offline   Reply With Quote
Old Sep 15, 04, 7:05 pm   #12
 
Join Date: Jun 2003
Location: DCA
Programs: UA GS, AA EXP, DL Platinum (DL steals SWUs!)
Posts: 2,445
Now we know. . .

Ahhh HA! So that is who is getting the suite upgrades. They are holding them for employees and their guests on uber low rates.

Now Marriott joins United as the market leaders in employee class!!

Quote:
Originally Posted by FlyWithoutWings
Oh, and P.S. - With regard to another topic I see posted here a lot, I got upgraded to a King Suite on my Friends & Family rate.
NeoOfTheCRS is offline   Reply With Quote
Old Sep 15, 04, 7:56 pm   #13
 
Join Date: May 2002
Posts: 2,436
Actually Hyatt is the leader of employee class. According to my sister who is an employee of Hyatt, Hyatt employees are considered VIP2s, VIP1s being Hyatt executives/regional managers. VIP3s are CEOs, CFOs and others who control travel budgets followed by VIPs who are their Diamond members and some others. So you can you see who has priority for upgrades, etc.... I wouldn't be surprised if Marriott does something similar.


Quote:
Originally Posted by NeoOfTheCRS
Ahhh HA! So that is who is getting the suite upgrades. They are holding them for employees and their guests on uber low rates.

Now Marriott joins United as the market leaders in employee class!!
zakami is offline   Reply With Quote
Old Sep 16, 04, 5:44 am   #14
 
Join Date: Sep 1999
Location: too far from the airport
Posts: 3,213
Re-posted in a more appropriate thread

Last edited by honu; Sep 17, 04 at 1:06 pm.
honu is offline   Reply With Quote
Old Sep 16, 04, 7:14 am   #15
 
Join Date: Sep 2003
Posts: 102
Quote:
Originally Posted by zakami
Actually Hyatt is the leader of employee class. According to my sister who is an employee of Hyatt, Hyatt employees are considered VIP2s, VIP1s being Hyatt executives/regional managers. VIP3s are CEOs, CFOs and others who control travel budgets followed by VIPs who are their Diamond members and some others. So you can you see who has priority for upgrades, etc.... I wouldn't be surprised if Marriott does something similar.
Trust me that for the majority Marriott associates are not treated that well with room choices. Naturally if its the middle of January in Des Moines, IA and the hotel is 30% occupied and you ask for an upgrade or if you put the upgrade code on your reservation in MARSHA you may get something.
But if the hotel has to walk someone, place someone in a smoking room, a handicapped accessible room, or give you a view of a brick wall out of your room window it's going to be the associate 10 times out of 10.
Lefty33 is offline   Reply With Quote
 
 
Reply

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 9:34 pm.