steve100

Compendium of Marriott website addresses

Not sure if everybody has this or not, but I've collected a number of Marriott website addresses . These are all micro-sites created by or directly related to Marriott. If you have any others, please let me know and I will update/add it to the list.

Main Marriott Websites:
------------------------
Main Site: http://Marriott.com/
. alias http://www.marriott.com/
MarriottRewards: http://www.marriottrewards.com/
. alias http://www.marriottmiles.com/


Marriott Family Sites:
-----------------------
Marriott Hotels: http://www.Marriott.com/
. alias http://www.marriottresorts.com/
Renaissance Hotels: http://www.renaissancehotels.com/
Ritz Carlton http://www.ritzcarlton.com/
Ritz Carlton Club: http://www.ritzcarltonclub.com/
Courtyard by Marriott: http://www.courtyard.com/
JW Marriott: http://www.jwmarriotthotels.com/
Residence Inn: http://www.residenceinn.com
Fairfield Inn: http://www.fairfieldinn.com/
Ramada: http://www.ramada.com/
Townplace Suites by Marriott: http://www.TownePlaceSuites.com/
Marriott Vacation Club: http://www.vacationclub.com/
. alias: http://www.mvci.com/
. alias: http://www.clubmarriott.com/
Marriott Villa Rentals: http://www.marriottvillarentals.com/
Horizons by Marriott Vacation Club: http://www.horizonsbymarriott.com/
Marriott Execustay Corp. Housing: http://www.execustay.com/
Marriott Executive Apartments: http://www.execapartments.com/
Marriott Grand Residence Club: http://www.grandresidenceclub.com/


Destination Sites (More than 1 Marriott by 'Theme'):
---------------------------------------------------
Marriott Hawaii: http://www.marriotthawaii.com/
Marriott Middle East: http://www.marriott-middleeast.com/
Marriott New York City: http://www.marriottnyc.com/
Marriott SouthEast: http://www.marriottse.com
Marriott West Coast: http://www.gowestmarriott.com/
Marriott OffShore Resorts: http://www.paradisebymarriott.com/
Marriott Northeast: http://northeastmarriott.com
Marriott MidAtlantic http://www.midatlanticmarriott.com/
Marriott Washington DC Area: http://www.marriottmvp.com/
JW Marriott Resorts SouthWest http://www.jwresort.com
Marriott & Renaissance Caribbean & Latin America Resorts All Inclusive http://www.totalescapebymarriott.com/


Country Sites
-------------
Marriott Canada: http://www.visitmarriottcanada.com
Marriott UK: http://marriott.co.uk/
Marriott Japan: http://marriott.co.jp/
Marriott Mexico: http://marriott.com.mx/
Marriott Germany: http://marriott.de/

Misc. / Odd sites:
------------------
Marriott Newsroom (press releases): http://www.marriottnewsroom.com
Great Escapes Promotion http://www.mytimeatmarriott.com/
Marriott Conference Centers: http://www.conferencecenters.com/
Marriott Field Marketing: http://www.marriottfieldmarketing.com/
Marriott Golf: http://www.marriottgolf.com/
Marriott Meetings: http://www.marriottmeetings.com/
Marriott Surveys (just a single page): http://www.marriottsurveys.com/

Note: I have purposefully excluded single hotel only websites as there are just to many of those, for example: http://www.BrooklynMarriott.com/

ondeadlin

Looking for a GM or concierge address for The Inn at Bay Harbor, a new Ren property in Michigan. I tried [email protected], but it bounced back.

socrates

This resort is not using our email services....it is run by Boyne USA so their email addresses are @boyne.com but I can't assist with a specific address-sorry

Marriott Concierge

ondeadlin,

I can give you the contact information I have access to currently.

The Inn at Bay Harbor
3600 Village Harbor Drive
Bay Harbor, MI 49770
Phone: 231-439-4000
Fax: 231-439-4094

If you do not wish to call the hotel, perhaps a fax would also work?

longing4piedmont

Chris, I was going to start another thread with this request, but IMHO it is appropriate here.

Many of us use email as our preferred means of communications. There are many benefits to using email, but I will not list them here.

That being said, I would prefer to use email to contact a property with questions. A record of the communication that can be printed out, such as directions on getting public transportation to the hotel, do they offer a shuttle service from airport and where you meet it, and even request that I would like to make of the property upon check-in are examples of how this could and would be used.

A simple email that would go into the sales office of the bigger properties and to the office staff of the smaller ones would be much appreciated. If you needed to reach the GM with a request or concern the email could be forwarded to him by the property.

Surely some type general email address could be created by each property to accomplish this task. Listing this email address on the website along with the other contact information would be most helpful.

Do ya think you can get this done by next week?

ondeadlin

Appreciate the attempts to help.

Marriott Concierge

longing4piedmont,

I would be happy to pass along your suggestions.

Thanks!

rahmanbar

Chris - I'd like to second longing4piedmont's motion.

It makes so much sense.

As an example, my wife and I have reservations for the Curacao Marriott Resort several weeks from now. I wanted to communicate with them, but could not locate a unique email address for them anywhere on the official site.

I eventually found it on one of the tourism sites sponsored by either the government of Curacao or their tourism board (I forget which). I utilized it and got a prompt, personal and signed reply from one of the hotel staff.

What Longing4piedmont posted was utterly logical IMHO since implementation would not only enhance customer satisfaction and site usability, but also from the perspective of the staffs of Marriott's properties make one aspect of their jobs easier. And, please allow me to opine that going the roundabout way - through the sites "inquiry-question" page in order for it to be rerouted manually is unnecessarily cumbersome and wastes time. Besides, how will the sender know whether their message was forwarded?

After all, wouldn't they rather be made cognizant of guests' requests and questions prior to their arrival at the front desk and be able to take advantage of extra time in dealing with them?

"L4P's" suggestion ranks among the best made since you arrived and as such truly merits consideration by Marriott (and a report back to us as to whether or not its future implementation is something that not only guests, but Marriott and the individual Marriott properties can look forward to becoming a reality).

cedric

On Marriott.com, go to the hotel website for the property you are interested in contacting. On the left-hand navigation panel, there is a "Questions or Comments" link which leads to a fill in form. Not sure who the email gets sent to, but I have used this once or twice to get public transportation information for specific properties and both times have recieved a response by email in a reasonable amount of time.

Marriott Concierge

That is an excellent suggestions cedric! I would recommend it as well.

rahmanbar

Look, I really like and respect the Marriott operation and have felt that I've been well served by it.

But, with all due respect and you can even disregard my posted agreement,t in my opinion, that comeback is just not worthy of "Longing4Piedmont's" thoughtful and constructive advocacy.

Tell me <i>why</i> using that message facility is better ? ---

Why is it better to compel people to go through an intermediary than directly to where they may want to communicate?

Why is it better for them not to automatically get an automatic copy (in their "sent email" folder) of emails they transmit? (Yeah, I know, they can P and C.)

Just why is it better not to let customers know almost immediately (via those MAILER-DEMON error mssgs) when their emails have gone to invalid or incorrect addresses?

Not to be facetious or sarcastic, but Marriott makes public the phone numbers of properties, so what's so sacred about their email addresses, which if one goes to trouble, or in some cases expense, they can obtain anyway?

Chris, don't misunderstand - I'm not angry, but am disappointed.

Even if you disagree, in light of the opinion posed and how it was presented, I think a better and more complete answer is a reasonable expectation.

Marriott Concierge

rahmanbar,

In answer to your questions, Marriott Corporate Headquarters is in charge of maintaining the website, not the individual hotels. Therefore, sending emails this way is a more direct way to communicate. And as Socrates mentioned previous, not all hotels have a general email address for that property.

Another thing to consider is the aspect of what hotels are responsible for everyday. Each hotel has duties such as pre-blocking rooms, check guests in/out, help people on the phone, etc. It is one thing to answer the phone or read a piece of paper off the fax machine. It is another to gain access to and maintain a general email box.

Also, keep in mind that the people handling your emails sent via the web have been specifically assigned to do so.

I assure you that I do appreciate all the comments and suggestions from everyone! I will be sure to pass them on.

Sincerely,

socrates

The data is the EPIC database for all hotels.....when the new property pages are rolled out shortly there will be a terrific amount of new data shown/available for the hotel to provide (but unfortunately I haven't been paying attention to it too closely as I've had other pressing issues with which to deal so I can't say what exactly is included and what isn't)

socrates

These emails are handled by the Internet team in Omaha (located at the Omaha World Wide Reservations Center)

socrates

These are great points....remember folks the avg Fairfield Inn will probably only have a couple of associates working at times where NYC Marquis will have a few hundred at the slowest times.....but I do know the printed directories do include email addresses for some hotels (typically someone in sales)