The Idiots who Design Marriott Rooms
#241
Join Date: Dec 2010
Programs: Hilton Diamond, Marriott Titanium, Radisson Gold, Hyatt Globalist, M life Gold, IHG Spire
Posts: 918
BUT -- they mounted their 47" LG flatscreens on a fixed mount centered opposite the bed -- yes, no swivel at all -- and the seating area is at the other end of the room, so the viewing angle if you're not laying in bed is about 45 degrees at best, and 60 or more at worst (depending on furniture and where you are seated). So, eating and watching TV is pretty much out the window. This IMHO is sheer idiocy, as opposed to the desk bit, which is a milder form.
Every news article I've read about this issue points to a new focus by some hotel chains on millenials as the cause for this. Marriott isn't the only one.
Since those of us who are (apparently) curmudgeons prefer desks and don't like to work in the lobby, let's hope that these hotel chains have at least some desks available for us. They could call it the "digitally and socially handicapped" rooms.
As a bit of social commentary, many "millenials" aren't nearly as productive as they think they are. With an almost insane focus on being so constantly digitally connected, they often don't know where their arm ends and their tablet begins. Marriott and some other hotel chains are attempting to take advantage of, and tap into, the "needs" of these people, but in the long run they're just feeding the dragon of reduced productivity and 24-hour Twitteritis. There -- I'm being grumpy. :-)
Since those of us who are (apparently) curmudgeons prefer desks and don't like to work in the lobby, let's hope that these hotel chains have at least some desks available for us. They could call it the "digitally and socially handicapped" rooms.
As a bit of social commentary, many "millenials" aren't nearly as productive as they think they are. With an almost insane focus on being so constantly digitally connected, they often don't know where their arm ends and their tablet begins. Marriott and some other hotel chains are attempting to take advantage of, and tap into, the "needs" of these people, but in the long run they're just feeding the dragon of reduced productivity and 24-hour Twitteritis. There -- I'm being grumpy. :-)
That was a very interesting article, thanks for linking to it. It mentioned smaller desks, not removing them completely. If the hotel gives me a smaller desk, they better give me 2 beds, because I'll need one to lay out my stuff. If they give a room with no desk I'll be back downstairs checking out.
#242
Join Date: Dec 2014
Programs: GS, Marriott Titanium LT, IHG Gold, Hilton Gold
Posts: 66
I don't find the new rooms that bad. To conduct business, all I need is my notebook and laptop. I can do this sitting in a chair, on the bed, lounge etc..
I travel too much to sweat the small stuff.
I travel too much to sweat the small stuff.
#243
Original Poster
Join Date: May 2004
Location: SDF
Programs: DL:360/DM/6 MMer; Bonvoy: Lifetime Titanium 10+M pts, 3100+ nights;
Posts: 1,441
Many of the rest of us need to be somewhere quiet (like a room) to conduct a phone conversation, often confidential, and a desk to spread out charts, diagrams, financial analysis, etc. because we don't bring 27" LCD displays to be able to view them all on the screen simultaneously.
#244
Join Date: May 2014
Location: Tucson AZ
Programs: Global Entry, United Silver, Marriott Platinum Premier, Hilton Gold
Posts: 380
All crassness aside, hotels are in the business of accommodation. That's more than four walls and a bed. Getting rid of desks is positively dumb and serves no purpose whatsoever.
And for the record, while typing this I'm sitting at my DESK at the Marriott Springhill Suites in downtown Phoenix. There's a sofa to my left with a funky two-piece table -- which is at the wrong height and would probably give me carpal tunnel if I tried to use it with my laptop.
#245
Join Date: Jan 2013
Location: LA
Posts: 1,281
Good for you.
Many of the rest of us need to be somewhere quiet (like a room) to conduct a phone conversation, often confidential, and a desk to spread out charts, diagrams, financial analysis, etc. because we don't bring 27" LCD displays to be able to view them all on the screen simultaneously.
Many of the rest of us need to be somewhere quiet (like a room) to conduct a phone conversation, often confidential, and a desk to spread out charts, diagrams, financial analysis, etc. because we don't bring 27" LCD displays to be able to view them all on the screen simultaneously.
#246
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Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,107
#247
Original Poster
Join Date: May 2004
Location: SDF
Programs: DL:360/DM/6 MMer; Bonvoy: Lifetime Titanium 10+M pts, 3100+ nights;
Posts: 1,441
#249
Join Date: Jul 2014
Location: Denver
Programs: DL: PM, MR: Plat, AMEX Plat
Posts: 168
Marriott properties were completely booked a few weeks ago, so I ended up in a newly remodeled Holiday Inn Express. I believe a lot of thought went into their furniture and fixture design. There was a build-in place for my carry-on suitcase, good lighting, a desk with a plethora of available outlets (including USB), and a wall-mounted TV that was in good position for the bed and the couch!
I loved the layout of the room, but really disliked the A/C unit, which was clearly not replaced. The experience (and my cursory review of the loyalty program) definitely does not make me want to switch franchises.
I loved the layout of the room, but really disliked the A/C unit, which was clearly not replaced. The experience (and my cursory review of the loyalty program) definitely does not make me want to switch franchises.
#250
Join Date: Jun 2001
Location: Kansas City
Programs: UA 1MM, WN A-List Pref, MR LT Plat, SPG LT Gold
Posts: 224
Adding to this thread - recently stayed at the Renn in downtown Chicago. Recently remodeled and found out that room had no desk. After complaining to the FDM I was told they have received numerous complaints about the issue and are having "work spaces" put in to the room in the next month or so.
I do like the little charging station they have on the nightstand. It has two Lightning connectors ^ and one old-style 30-pin connector, but no plain old USB ports.
Oh yeah, and the wireless network here is terrible. Just really, great job on the renovation, guys.
#251
Join Date: May 2014
Location: Tucson AZ
Programs: Global Entry, United Silver, Marriott Platinum Premier, Hilton Gold
Posts: 380
Lack of a desk would be far from small stuff to me. It would be beyond absurd. My typical work day involves many meetings, followed by several hours of support work at the hotel usually involving complex charts, drawings, reports, and other paperwork. Like many people, the hotel room is my office on the road. There is NO way I could successfully conduct business while cross-legged on the bed with my laptop, or on the sofa with the laptop on a table that's too small and at the wrong height. It's also bad for your back, your posture, and ability to focus. Marriott has lost its collective mind by removing the desks.
Last edited by flyerfmaz; Oct 13, 2015 at 7:28 am
#252
Join Date: Feb 2008
Location: Honolulu / DC
Programs: UA 1K /2mm / Marriott Lifetime Titanium , Hilton Diamond
Posts: 1,051
The Fairview Park Marriott in Falls Church has had a complete makeover since my last stay here. As shown, it retained a desk (meaning a plat surface under the wall mounted TV one can use to work on). What it didn't retain was any drawer or cabinetry. The desk has no storage space, the night stands are just U shaped tables with no storage and there is nothing anywhere in the room or closed for storage except the hanging rack in the closet. So you have to live out of your suitcase. There is plenty of unused floor space, so that isn't the issue.
Also, the formerly present refrigerator is no more.
Also, the formerly present refrigerator is no more.
#253
Join Date: May 2014
Location: Tucson AZ
Programs: Global Entry, United Silver, Marriott Platinum Premier, Hilton Gold
Posts: 380
The Fairview Park Marriott in Falls Church has had a complete makeover since my last stay here. As shown, it retained a desk (meaning a plat surface under the wall mounted TV one can use to work on). What it didn't retain was any drawer or cabinetry. The desk has no storage space, the night stands are just U shaped tables with no storage and there is nothing anywhere in the room or closed for storage except the hanging rack in the closet. So you have to live out of your suitcase. There is plenty of unused floor space, so that isn't the issue.
Also, the formerly present refrigerator is no more.
Also, the formerly present refrigerator is no more.
#254
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
My wife and I ran into the lack of storage space issue when we went to the east coast for a wedding. We were there for 3 or 4 nights and stayed at a SHS in Northern Virginia. The room completely lacked storage space and it was a huge mess living out of our suitcases. I like Marriott properties -- I swear I really do -- and stay at them every week for business. But for cryin' out loud -- are they going to strip their rooms of usable furniture and turn them into some sort of empty shell with a bed?
#255
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Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
I've also run into way too many hotels that don't think dressers ought to be provided.
I was really surprised that one of them was a Hilton Grand Vacations Club; they expect people to stay there for a week without a dresser?
I was really surprised that one of them was a Hilton Grand Vacations Club; they expect people to stay there for a week without a dresser?