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Marriott Platinum worth it?

 
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Old Apr 13, 2015, 7:20 pm
  #31  
 
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Originally Posted by mgold9
Personally, I like the extra points and the lounges. My family and my wife's family are located very close to a Marriott and I can use the AAA or Military discount to get very good rates. So for the nearly 19 years we have been married, we take at a minimum one trip a year to each set of parents. This generates lots of points - and I also have the Marriott Chase Visa, which gives you even more. As a Platinum I get 20 points a dollar (10 per dollar plus 50% Platinum bonus and 5 points per dollar on the card).

We have traveled to Europe and the mid east in the last couple of years and in London and Brussels, the breakfasts were FREE (usual cost was 20 pounds in London and 25 Euro in Brussels. Plus drinks, snacks and desserts at night probably saved us over $100 a day in food alone.

But for me, it is the points - I transfer all the points with the Marriott travel packages to an airline and my family has in the last several years traveled business class to Hawaii, Europe and Alaska. Marriott is my first choice but my employer has the actual choice, so sometimes it is Hyatt or other hotels.

All things being equal, I chose a Marriott - but if there is a nice trip to Vegas or elsewhere, I chose the best hotel.

If you just want lounge access, Gold is really good enough, but if you want to maximize your points, I would aim for Platinum.
I second this 100%. The travel package for 270,000 pts in exchange for 132,000 United miles and a 7 night stay in a Cat 5 is perfect.. that's 2 round trips to Europe, and a 7 night stay in an AC hotel. Can't beat that.

For those that stay lots and lots of nights, PT is a must... maximize the points with the 50% bonus, and the ability to convert 2:1 Marriott pts to United miles is unbelievable... I don't think this is sustainable by Marriott to continue this redemption, but I will make the most of it until that day comes.

Platinum status is a must for the 75+ nights/yr traveler... I have not seen anything even close to comparable in HH, IHG, Starwood, etc. etc. etc. from a travel package redemption standpoint or hotel night redemption standpoint. If I am wrong, I am absolutely receptive to advice... especially catered to the 150+ nights/yr traveler.
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Old Apr 14, 2015, 6:22 am
  #32  
 
Join Date: Nov 2011
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I have been told by several reps that Plats will be allowed cancellation if reservation is made through Marriott. I have successfully done this 3-4 times,
That said I do not think it is a completely 'official' policy as franchise properties have the right to refuse. A call from Marriott directly is certainly helpful in this regard.
Overall I HATE the one day cancel policy. Even with Plat policy I do not like calling hat in hand to ask for a cancellation. As a result on several occasions have held off reserving (checking availability day before or in morning) only to find when I was sure of my lodging needs that there was limited availability.
Also have been caught where rates increased.

As stated Plat is great for addtl. points but if one policy would cause me to leave the fold the one day cancel is it.
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Old Apr 14, 2015, 6:59 am
  #33  
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Originally Posted by shoelessj
As stated Plat is great for addtl. points but if one policy would cause me to leave the fold the one day cancel is it.
The problem is most of Marriott's big competitors have done the same thing (or have even more draconian cancellation policies.)

At least Marriott has this un-official Plat exemption for the 1-day cancellation policy. I don't think Hilton or Starwood do that for their top level elites.
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Old Apr 14, 2015, 3:52 pm
  #34  
 
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Originally Posted by hhoope01
The problem is most of Marriott's big competitors have done the same thing (or have even more draconian cancellation policies.)

At least Marriott has this un-official Plat exemption for the 1-day cancellation policy. I don't think Hilton or Starwood do that for their top level elites.
Good to know. After being a Hilton Diamond for years I stay exclusively at Marriott props so wasn't aware of other chains restrictions.
Left Hilton primarily because of diminished value of points even though in general I like their props as good or better than Marriott.
Gold Hilton through CC is too easy also.
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Old Apr 14, 2015, 6:17 pm
  #35  
 
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Originally Posted by hhoope01
Quote:





Originally Posted by shoelessj


As stated Plat is great for addtl. points but if one policy would cause me to leave the fold the one day cancel is it.




The problem is most of Marriott's big competitors have done the same thing (or have even more draconian cancellation policies.)

At least Marriott has this un-official Plat exemption for the 1-day cancellation policy. I don't think Hilton or Starwood do that for their top level elites.
In no way, shape, or form am I a Hilton "slappy" but the folks at the Diamond line have gotten me out of reservations inside the cancellation window on numerous occasions as have the fine folks at Marriott's Platinum line.
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Old Apr 15, 2015, 10:38 am
  #36  
 
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For the one-day cancel, I just move the reservation to sometime in the distant future, confirm, then immediately cancel. It's worked so far.
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Old Apr 15, 2015, 10:45 am
  #37  
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All chains' elite lines have granted me a free after-6PM cancel for one reason or another over the years. It required a phone call, usually my explaining some unusual circumstance that impacted my travels (weather, etc.), and a response that it was a "courtesy" as a thank you for my loyalty.

I don't doubt that it still works for Plats/Diamonds in the "new" world where same-day is the new 6PM.

If it were a systematic ability to cancel same-day from the app without explanation, that'd be a Plat benefit that would be highly interesting to me.
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Old Apr 15, 2015, 11:10 am
  #38  
 
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Originally Posted by rgrobins
For the one-day cancel, I just move the reservation to sometime in the distant future, confirm, then immediately cancel. It's worked so far.
I like this approach, thanks for sharing.
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Old Jul 19, 2015, 10:48 pm
  #39  
 
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So I screwed up and booked the Marriott Downtown Manhattan Wed-Sat instead of Thurs-Sun. I realized this Thursday morning. Talked with the hotel and they rebooked me, waived the fee and basically told me "You're platinum. You can pretty much do whatever."

Stunned the crap out of me. Makes me value my Platinum status, even after I earn lifetime this year. The more I look at SPG and see you can't get lifetime SPG 75, the less appealing it looks to me.
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Old Jul 20, 2015, 12:06 am
  #40  
 
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Gained my Plat status from business travel within the US. At the properties I stay in (RI, FFI) it doesn't make any difference really. There's usually just one room category in the first place and breakfast is included as well.

Reservation guarantee: The only time I actually needed that it turned out to be entirely useless, as the hotel had been granted some sort of "special relief" for the days in question. There was no convention or anything in town, they were just fully booked for "no identifiable reason" (quoting the GM here, a few days later). You don't need a "guarantee" for when there are rooms available. You need it, when there are no rooms available - which is precisely the time it's not honored.

Where the benefits really make a tangible difference is in Asia. I have been upgraded at every single property in several countries here (JW, Renaissance, Marriott brands). Plus, the lounges at those places have very little to do with most in the US of the same brands - lots of food and free drinks, including a completely open bar.

Earn your points in the US, they'll pay off in Asia @:-)
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Old Jul 20, 2015, 2:24 am
  #41  
 
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Originally Posted by guidospizza

Where the benefits really make a tangible difference is in Asia. I have been upgraded at every single property in several countries here (JW, Renaissance, Marriott brands). Plus, the lounges at those places have very little to do with most in the US of the same brands - lots of food and free drinks, including a completely open bar.

Earn your points in the US, they'll pay off in Asia @:-)
4 - 5years ago, many Marriott properties were easily sold out in Seoul so my PL status not only helped me but also one of my colleagues to book rooms via PL override. (But I rarely got an upgrade there. The only time I got an upgrade at Seoul Courtyard Time Square was when I got really mad when they upgraded my Gold status colleague but not me.)

Now I don't go to Seoul as often. But I have been treated really well at JW in Beijing and Shanghai. At JW Shanghai Tomorrow Square, I always got a room upgrade to a corner room or junior suite. At JW Beijing (Jian Guo Road), they typically put me on the exec floor (rarely an upgrade to a suite thought) and gave me a free bottle of red wine.

So the PL status is worth more in Asia (especially in China) than anywhere else. If you only travel in the US, Gold status is good enough which gives you access to the lounge (which you can get if you are a UA Gold or above.)
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Old Jul 20, 2015, 5:53 am
  #42  
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Originally Posted by guidospizza
There was no convention or anything in town, they were just fully booked for "no identifiable reason" (quoting the GM here, a few days later).
For Corp to give a hotel a "waiver" for the guarantee, they have to show the hotel as being contracted by someone (or a group) for all their rooms or some "event" has to be involved that will in effect contract all their rooms (i.e Superbowl, etc.). It doesn't have to be a "big" event, but if someone contracts for ALL the rooms (and it could be for a tiddlywinks group, a really big family vacation, whatever), but if they have ALL the rooms contractually, then the hotel is basically not a "hotel" for those nights. They have to show Marriott the contract and only then will they be given a waiver.

This is actually one of the benefits I like how Marriott does it better than the other hotel chains. The hotel doesn't directly control this benefit. If they don't get the waiver, then the online tool will allow a Plat to get a room, the hotel can't stop it. The only "control" they have is to apply for that "waiver" from corp. And corp will not give it to them just because they are "full".
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Old Jul 20, 2015, 1:44 pm
  #43  
 
Join Date: Jun 2013
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My travel has gone down a bit recently, and I have also been trying out some other hotels than my usual. When I returned to my normal Marriott after not staying there for three months, I went to my room to find a nice basket of cheese, crackers, and fruit, as well as two bottled waters on ice. I was unsure if this was a random perk for being Platinum, or if this was triggered by my absence from the hotel for the past several months. (Or maybe even them looking and seeing that I've been staying at other Marriott properties in the area during that absence?)
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Old Jul 20, 2015, 2:34 pm
  #44  
 
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Originally Posted by guidospizza
Reservation guarantee: The only time I actually needed that it turned out to be entirely useless, as the hotel had been granted some sort of "special relief" for the days in question. There was no convention or anything in town, they were just fully booked for "no identifiable reason" (quoting the GM here, a few days later). You don't need a "guarantee" for when there are rooms available. You need it, when there are no rooms available - which is precisely the time it's not honored.
The only time I tried the guarantee was for a New Year's Eve stay at the Times Square Marriott Marquis. Called in, was first told there was nothing, and then the agent said, "oh, you are Platinum, there is a room for you". Ended up not booking for other reasons (like finding a wonderful deal to get to HKG on a C award, and staying at the JW, where the lounge is wonderful!)

Cheers,

Genevaflyer
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Old Jul 20, 2015, 4:56 pm
  #45  
NDN
 
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Originally Posted by rthib
I have had the opposite reaction. For me I only really car about benefits on vacation travel and there it has been great. Upgrade from garden view to ocean view. Suites. At one hotel the manager came out to escort me personally to my villa etc...

Add in the Platinum override which is nice when you are meeting with a customer and no being stuck in the burbs because the downtown hotel was sold out.
But what is the rate on that override?
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