Credit Card nights not posting
Nov 15, 2014, 8:56 am
#16
Join Date: Nov 2001
Location: GEG
Programs: Marriott Lifetime Platinum, Hilton Diamond, Lifetime SkyClub, AS MVP
Posts: 2,408
Nov 15, 2014, 12:45 pm
#17
Join Date: Aug 2007
Programs: MVCI, MRP
Posts: 55
Glad to see this thread and learn that I am not alone.
My points for credit card spend (October statement, paid in early November) just posted today (November 15.). But the corresponding nights credit for those points have not yet posted.
It's easy to look back on the Marriott website and see when the points posted for my credit card spend. It's usually on the 13th, 14th, or 15th of the month. Is there a way to look back and see when the corresponding nights posted? If I click "2014 Nights Detail," all that I am able to see is my nights total and not a breakdown of when those nights posted.
My points for credit card spend (October statement, paid in early November) just posted today (November 15.). But the corresponding nights credit for those points have not yet posted.
It's easy to look back on the Marriott website and see when the points posted for my credit card spend. It's usually on the 13th, 14th, or 15th of the month. Is there a way to look back and see when the corresponding nights posted? If I click "2014 Nights Detail," all that I am able to see is my nights total and not a breakdown of when those nights posted.
Am I correct that we can verify how many Nights should be posted through the current Nov '14 activity by searching back through our chase.com accounts, totaling the "Purchases" amount for each monthly statement, dividing that by $3,000, and then subtracting the 15 Nights applied on the anniversary to reach the total Nights that should be credited for spends? I want something tangible to discuss with them when I call and this seems like it might serve the purpose. Any thoughts?
Last edited by SueDonJ; Nov 15, 2014 at 12:51 pm
Nov 15, 2014, 1:02 pm
#18
Join Date: May 2011
Programs: US Airways Gold, Marriott Platinum, SW A List
Posts: 1,575
How else would you do it?
Nov 15, 2014, 3:23 pm
#20
Join Date: May 2012
Programs: Marriott Titanium; UA 1K; Hertz Presidents Club
Posts: 441
Don't forget spend from the previous year(s). If you opened the card last year and spent $5,000, you would have a carryover for the current year. You would have received credit for 3 nights ($4,500 worth of spend) and the carry over to this year would have been $500 so only $1,000 spend in the current year would be needed for the first night's credit.
Nov 15, 2014, 3:50 pm
#21
Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium; Mileage Plus 1K, 1 MM; Global Entry
Posts: 1,516
My nights posted on the 9th or 10th for each of the past 5 months (Jun-Oct). Am expecting another for this month, but it has not posted, either. Looked back at my records and I had expected a night to post last November and it did not show up until January. I sure hope that doesn't happen this year since everything I earn from now on will roll over.
Nov 15, 2014, 3:58 pm
#22
Join Date: May 2011
Programs: US Airways Gold, Marriott Platinum, SW A List
Posts: 1,575
Yeah my nights haven't posted yet either, and they would put me at Platinum.
Nov 15, 2014, 4:35 pm
#23
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
Don't forget spend from the previous year(s). If you opened the card last year and spent $5,000, you would have a carryover for the current year. You would have received credit for 3 nights ($4,500 worth of spend) and the carry over to this year would have been $500 so only $1,000 spend in the current year would be needed for the first night's credit.
The Marriott Premier Visa from Chase [USA] gives a free night for every $3000 spend, not for every $1500 spend.
Nov 15, 2014, 5:18 pm
#24
Join Date: May 2012
Programs: Marriott Titanium; UA 1K; Hertz Presidents Club
Posts: 441
Credit Card nights not posting
Sorry. Good catch. Should have been one night credit with $2,000 carryover in my example.
Nov 15, 2014, 8:52 pm
#25
Join Date: May 2013
Location: DTW
Programs: AMEX, Ritz LT-Plat Prem, Hyatt Plat, SPG Plat, Hilton Diamond, Delta Plat, United Gold, Sixt Plat
Posts: 866
im in the same boat! i will be calling tomorrow..
Nov 16, 2014, 10:59 pm
#26
Original Poster
Join Date: Feb 2008
Location: SAV,JAX
Programs: AA-LT Gold 1.2MM ,DL, Marriott LT TITANIUM; HH Gold, AMEX PLT
Posts: 495
It looks like Marriott will be getting a lot of calls on Monday.
Nov 17, 2014, 5:14 am
#27
Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium; Mileage Plus 1K, 1 MM; Global Entry
Posts: 1,516
Nov 17, 2014, 7:27 am
#28
Join Date: Nov 2001
Location: GEG
Programs: Marriott Lifetime Platinum, Hilton Diamond, Lifetime SkyClub, AS MVP
Posts: 2,408
Nov 17, 2014, 9:42 am
#29
Join Date: Aug 2007
Programs: MVCI, MRP
Posts: 55
Hmmmm, the Plat Customer Service line didn't bounce me last month but I'm not calling all over creation only to be told to call somewhere else. Insiders seems to be the only place that Marriott reps read these days, so it's posted over there if anyone's interested:
http://www.rewards-insiders.marriott.../124146#124146
http://www.rewards-insiders.marriott.../124146#124146
Nov 17, 2014, 10:11 am
#30
Join Date: Nov 2001
Location: GEG
Programs: Marriott Lifetime Platinum, Hilton Diamond, Lifetime SkyClub, AS MVP
Posts: 2,408
Hmmmm, the Plat Customer Service line didn't bounce me last month but I'm not calling all over creation only to be told to call somewhere else. Insiders seems to be the only place that Marriott reps read these days, so it's posted over there if anyone's interested:
http://www.rewards-insiders.marriott.../124146#124146
http://www.rewards-insiders.marriott.../124146#124146
http://www.rewards-insiders.marriott.com/thread/17507