FALSE RUMOR: Marriott to restrict access to international lounges
#76
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,395
Huh? SPG gives Plats lounge access at Westins and Sheratons (except for the Towers lounge, which requires having a hotel-within-the-hotel Towers room), except possibly for resorts, and IME generally at other brands such as LC that sometimes have lounges. In fact, Sheraton lounges are required to be open seven days a week.
#77
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
Given Nacho is a Marriott Gold and given that I don't think anyone took the "no lounge access for anyone" seriously. I took Nacho's comments to be focused mostly on the Gold elite access change discussion.
At Hiltons, a Gold elite only gets lounge access if upgraded to a CL level room. At Starwood a Gold elite only gets lounge access if upgraded to a CL level room (Also note that only Sheraton's actually have lounges as a brand standard.) At IHG, nobody automatically gets lounge access (unless you pay for it.) So basically Marriott going to a Plat only automatically gets lounge access model would be about the same as everyone else.
But I've been wrong before (and probably will be again even before today is gone.)
At Hiltons, a Gold elite only gets lounge access if upgraded to a CL level room. At Starwood a Gold elite only gets lounge access if upgraded to a CL level room (Also note that only Sheraton's actually have lounges as a brand standard.) At IHG, nobody automatically gets lounge access (unless you pay for it.) So basically Marriott going to a Plat only automatically gets lounge access model would be about the same as everyone else.
But I've been wrong before (and probably will be again even before today is gone.)
#78
Join Date: Apr 2008
Posts: 2,358
At Hiltons, a Gold elite only gets lounge access if upgraded to a CL level room. At Starwood a Gold elite only gets lounge access if upgraded to a CL level room (Also note that only Sheraton's actually have lounges as a brand standard.) At IHG, nobody automatically gets lounge access (unless you pay for it.)
So basically Marriott going to a Plat only automatically gets lounge access model would be about the same as everyone else.
So basically Marriott going to a Plat only automatically gets lounge access model would be about the same as everyone else.
It is the lounge access that puts Marriott at the front of the line for many choosing a hotel stay.
-
#79
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 6,956
At Hiltons, a Gold elite only gets lounge access if upgraded to a CL level room. At Starwood a Gold elite only gets lounge access if upgraded to a CL level room (Also note that only Sheraton's actually have lounges as a brand standard.) At IHG, nobody automatically gets lounge access (unless you pay for it.) So basically Marriott going to a Plat only automatically gets lounge access model would be about the same as everyone else.
I have often been giving lounge access as a Hilton Gold staying on a non-Executive Floor room. The official rules are "lounge access for Golds upgraded to EF rooms," but unofficially individual properties will often give Golds access as their "free breakfast" benefit. I presume that this is also heavily dependent upon expected lounge capacity.
The biggest difference, in my opinion, is that many domestic Hilton lounges are actually open on weekends. I think that if Marriott were to move toward a "lounge access only if upgraded to the Executive Floor" model for Golds, they would have to up their game in terms of weekend hours for domestic lounges.
On the flip side, Marriott is now getting my stays during the week, because guaranteed lounge access trumps playing the lounge lottery any day of the week!
#80
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,107
#81
Suspended
Join Date: Jan 2003
Posts: 8,720
I have often been giving lounge access as a Hilton Gold staying on a non-Executive Floor room. The official rules are "lounge access for Golds upgraded to EF rooms," but unofficially individual properties will often give Golds access as their "free breakfast" benefit. I presume that this is also heavily dependent upon expected lounge capacity.
#82
Join Date: Dec 2004
Programs: United 1K, MR Plat, SPG Plat
Posts: 804
The CommunityManager just posted on Insiders:
"Hi Insiders,
I'm happy to officially let you know that this rumor is not true. We recognize how important this benefit is to our members and there are absolutely no changes planned at this time (bolding added). Members will continue to receive access in our Lounges worldwide."
"Hi Insiders,
I'm happy to officially let you know that this rumor is not true. We recognize how important this benefit is to our members and there are absolutely no changes planned at this time (bolding added). Members will continue to receive access in our Lounges worldwide."
Also, is there anything preventing individual hotels from upgrading their concierge lounge and going to a model similar to the St. Pancras in London? So maybe changes to lounge access won't happen chain wide, but will happen at individual hotels as lounges are upgraded. Just a thought. Hope this isn't the case.
Regards,
RIP...
#83
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,559
I'm not worried about the "at this time" language...I'm usually somewhat cynical but in this case I believe them, from the corporate level, when they say they aren't changing it. This rumor probably caught them by surprise.
Individual properties going rogue...that's another story and something I'd be concerned about in any of the big programs.
Individual properties going rogue...that's another story and something I'd be concerned about in any of the big programs.
#84
Join Date: Mar 2013
Programs: UA 1MM; Marriott LT Titanium
Posts: 678
Given Nacho is a Marriott Gold and given that I don't think anyone took the "no lounge access for anyone" seriously. I took Nacho's comments to be focused mostly on the Gold elite access change discussion.
At Hiltons, a Gold elite only gets lounge access if upgraded to a CL level room. At Starwood a Gold elite only gets lounge access if upgraded to a CL level room (Also note that only Sheraton's actually have lounges as a brand standard.) At IHG, nobody automatically gets lounge access (unless you pay for it.) So basically Marriott going to a Plat only automatically gets lounge access model would be about the same as everyone else.
But I've been wrong before (and probably will be again even before today is gone.)
At Hiltons, a Gold elite only gets lounge access if upgraded to a CL level room. At Starwood a Gold elite only gets lounge access if upgraded to a CL level room (Also note that only Sheraton's actually have lounges as a brand standard.) At IHG, nobody automatically gets lounge access (unless you pay for it.) So basically Marriott going to a Plat only automatically gets lounge access model would be about the same as everyone else.
But I've been wrong before (and probably will be again even before today is gone.)
#85
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,395
SPG has brand standards for Sheraton lounges being open seven days, although the same isn't true for Westin and LC lounges. Hyatt gives lots of points when lounges are closed.
#86
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727