Last edit by: Slickw
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Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:
The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================
If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.
Effective April 1 2017 re: Southwest & the companion pass:
"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:
Originally Posted by Marriott Rewards Insider
Members who purchased a Category 6, Category 8 or Tier 1-3 certificate prior to 8/18 are able to request a one-time exchange for a Travel Package one category lower. This process will cancel your current Travel Package, reissue a Travel Package one category lower and result in a refund of 30,000 points to your account. To submit a request, follow these steps:
Source: https://www.flyertalk.com/forum/marr...es-update.html
- Select “Packages - Deals” from the “Topic” drop down menu
- Submit your request
Source: https://www.flyertalk.com/forum/marr...es-update.html
The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================
If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.
Effective April 1 2017 re: Southwest & the companion pass:
"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
Marriott Travel Packages
#241
Join Date: Oct 2005
Location: South America
Programs: AA Platinum 1MM - Marriott Silver
Posts: 353
Is it possible to upgrade the hotel portion of a Travel Package? (Marriott Rep)
I´m pretty sure that I have read in this forum that the hotel portion of a Travel Award can be upgraded from a cat 1-5 to a cat 6 at any time after it was issued by paying the difference in points between both of them. I called Marriott Rewards in the US and after some internal consulting, the operator said that yes, it is possible. However, my local Marriott office says that it can't be done. I need to issue a travel package right now just to get the FF miles so I would prefer to spend the least possible MR points in the hotel portion.
If any of the Marriott reps participating in this forum reads this, I would very much appreciate your official response. Thanks all!
If any of the Marriott reps participating in this forum reads this, I would very much appreciate your official response. Thanks all!
#242
FlyerTalk Evangelist
Join Date: Nov 2002
Location: Freeload Univ. Where are you sitting?
Posts: 14,818
I´m pretty sure that I have read in this forum that the hotel portion of a Travel Award can be upgraded from a cat 1-5 to a cat 6 at any time after it was issued by paying the difference in points between both of them. I called Marriott Rewards in the US and after some internal consulting, the operator said that yes, it is possible. However, my local Marriott office says that it can't be done. I need to issue a travel package right now just to get the FF miles so I would prefer to spend the least possible MR points in the hotel portion.
If any of the Marriott reps participating in this forum reads this, I would very much appreciate your official response. Thanks all!
If any of the Marriott reps participating in this forum reads this, I would very much appreciate your official response. Thanks all!
I bought a TP a couple of years ago with the hotel portion being Cat 5. I extended it a couple of times, and within the last month upgraded it to a Cat 7 for an upcoming stay in October.
A simple phone call to SLC took care of it all.
As an aside, I think I still have the email from Chris (who was the MarriottConcierge at the time), explicitly saying it could be done.
#243
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
Here is one post by Marriott Concierge (Chris) stating that the "official" policy is to not allow changes to a TP award once it is ordered. But it also states that the "unofficial" policy is that some Marriott CSRs can and will change the category level of a TP award: Question for Chris on Travel Package award/Stay Anytime
Since Marriott recently changed the amount of points received from a returned TP hotel award, they may have also changed their policy on changing TP hotel categories as well.
Since Marriott recently changed the amount of points received from a returned TP hotel award, they may have also changed their policy on changing TP hotel categories as well.
#244
Suspended
Join Date: Jan 2003
Posts: 8,720
Here is one post by Marriott Concierge (Chris) stating that the "official" policy is to not allow changes to a TP award once it is ordered. But it also states that the "unofficial" policy is that some Marriott CSRs can and will change the category level of a TP award: Question for Chris on Travel Package award/Stay Anytime
Since Marriott recently changed the amount of points received from a returned TP hotel award, they may have also changed their policy on changing TP hotel categories as well.
Since Marriott recently changed the amount of points received from a returned TP hotel award, they may have also changed their policy on changing TP hotel categories as well.
I saw your post in another thread as I was interested in either upgrading or downgrading a Category 6 pkg award that I had. I contacted Marriott Rewards redemptions in San Antonio (I think) and the CSR that I spoke to confirmed that one can indeed do the above, as you had first reported.
I do believe this represents a change -- a welcome change, at that -- and I thank you for pointing this out in the other thread. ^
#245
FlyerTalk Evangelist
Join Date: Nov 2002
Location: Freeload Univ. Where are you sitting?
Posts: 14,818
Just as an aside ...
A lot of folks ask questions here on FT, and, sure enough, somebody here has the straight scoop. Great.
But there are questions (like this one) that could be answered a whole lot quicker by just making a phone call.
I'm as guilty as anyone else, but the thought just struck me.
A lot of folks ask questions here on FT, and, sure enough, somebody here has the straight scoop. Great.
But there are questions (like this one) that could be answered a whole lot quicker by just making a phone call.
I'm as guilty as anyone else, but the thought just struck me.
#246
Join Date: Oct 2005
Location: South America
Programs: AA Platinum 1MM - Marriott Silver
Posts: 353
Just as an aside ...
A lot of folks ask questions here on FT, and, sure enough, somebody here has the straight scoop. Great.
But there are questions (like this one) that could be answered a whole lot quicker by just making a phone call.
I'm as guilty as anyone else, but the thought just struck me.
A lot of folks ask questions here on FT, and, sure enough, somebody here has the straight scoop. Great.
But there are questions (like this one) that could be answered a whole lot quicker by just making a phone call.
I'm as guilty as anyone else, but the thought just struck me.
By the way, if you have Chris' email handy I will very much appreciate if you could share it with me. Thanks.
#247
Join Date: Feb 2005
Programs: Marriott Lifetime Titanium (former PP), Hilton Silver, UA Silver, AS Member, Hertz 5*
Posts: 3,906
Chris is no longer working as part of the Marriott Concierge team on FT. He has a different assignment with Marriott. You should send a PM or email to Marriott Concierge.
#248
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
#249
Join Date: Oct 2005
Location: South America
Programs: AA Platinum 1MM - Marriott Silver
Posts: 353
#250
FlyerTalk Evangelist
Join Date: Nov 2002
Location: Freeload Univ. Where are you sitting?
Posts: 14,818
Sorry about that. But I do know what you suggest is possible. In fact, if I'm not mistaken, that very approach (buy the cheapest hotel TP and upgrade if necessary) was suggested by the Marriott team.
#251
Join Date: Nov 2005
Location: Sitting down
Posts: 557
Earlier this year I rang the UK office to do this and was told it was impossible. It was done in a matter of minute or two later by ringing the US office.
#252
Suspended
Join Date: Dec 2000
Location: uk
Programs: BMI, VS, Marriott, SPG, HH*S, GoldPoints+
Posts: 616
Travel Package Award - assistance request
I have enough for a travel package award - combination 7 night award, airline miles plus a car hire discount.
I can't recall how to reserve the 7 nigts accommodation.
I realise I need a standard stay award for my 7 nights - it's there. I can't just enter it directly online as an award package as the system assumes its just a standard redemption, as oposed to part of a travel package, and deducts ( 115,000 ) MPs.
Is this a situation where I have to phone it in?
I can't recall how to reserve the 7 nigts accommodation.
I realise I need a standard stay award for my 7 nights - it's there. I can't just enter it directly online as an award package as the system assumes its just a standard redemption, as oposed to part of a travel package, and deducts ( 115,000 ) MPs.
Is this a situation where I have to phone it in?
#253
Community Director Emerita
Original Poster
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,739
I handled mine by phone. I'd made a standard booking, so knew the nights were available. Customer Service converted that to a travel package booking.
#254
Suspended
Join Date: Dec 2000
Location: uk
Programs: BMI, VS, Marriott, SPG, HH*S, GoldPoints+
Posts: 616
Travel package
Thanks for this.
#255
Join Date: Oct 2002
Programs: Marriott Plat Premier/LT Plat; SPG Plat/LT Gold; Hilton Gold; Hyatt Plat
Posts: 2,356
Vacation help - 7 day award
I would like to use a 7 day award however there is a 1 day break whether the room is double pts (65k) or $450/night.
Is there anyway to do 7 nights in 8 nights with the 7 night award?
Is there anyway to do 7 nights in 8 nights with the 7 night award?