Jun 22, 2019, 9:01 am
Last edit by: dgreen12
A reminder that the Bonvoy program terms & conditions (section 1.3.c.v) provide:
Participating Properties that have mandatory resort charges, which include internet access, will provide a replacement benefit, to be determined at each Participating Property's discretion.
Participating Properties that have mandatory resort charges, which include internet access, will provide a replacement benefit, to be determined at each Participating Property's discretion.
Resort fees, destination fees and associated issues (points, waivers, etc.)
Apr 12, 2009, 2:54 pm
#31
Join Date: Aug 2003
Location: Mesilla, NM
Programs: DL DM 4.7 MM MQM Marriott Ambassador Lifetime Titanium AA CK
Posts: 2,714
May 25, 2009, 9:08 pm
#32
Join Date: May 2001
Location: Toronto, Canada
Posts: 568
Resort Fee of $25 a night at Marriott?
I was booking a 1 night stay next April at the JW Desert Ridge in Phoenix and noticed they now charge a $25 'Resort Fee' ... something I certainly wouldn't benefit from on a 1 night stay and probably not if I stayed longer. I assume this applies only at Marriotts that have 'Resort' in their official name ... as I checked Camelback Inn and it also charges. But other Marriotts do not.
This seems a real rip-off and I thought a few years back Marriott stopped that practice due to some legal problems. When did it sneak back in? Is the only solution to book somewhere else?
Added: Also checked if they charge the Resort Fee on MR stays and found there were no days available next April for MR stays at all. So much for the new plan.
Here is some info on the Resort Fee lawsuit Marriott lost a few years ago:
http://www.lawcash.com/attorney/2538...al-lawsuit.asp
This seems a real rip-off and I thought a few years back Marriott stopped that practice due to some legal problems. When did it sneak back in? Is the only solution to book somewhere else?
Added: Also checked if they charge the Resort Fee on MR stays and found there were no days available next April for MR stays at all. So much for the new plan.
Here is some info on the Resort Fee lawsuit Marriott lost a few years ago:
http://www.lawcash.com/attorney/2538...al-lawsuit.asp
Last edited by pwrshift; May 25, 2009 at 9:35 pm
May 26, 2009, 7:10 am
#33
Join Date: Apr 2002
Location: Houston, TX
Programs: Continental Platinum, Marriott Platinum, Hyatt Diamond, Hertz President's Circle, AVIS Pres Club
Posts: 11
My family just got back yesterday from the same JW Desert Ridge. We were there for 5 nights. The Resort fee covers a variety of things for your $25 per day: Free kids meals each day (breakfast, lunch, dinner), free high-speed Internet and long distance calls, reduced valet parking rate ($15 instead of $25 per night), access to the health club, etc.
With the $10 reduction in parking and the free Internet ($13 per day), you might get your money's worth for the single day, but I understand why you wouldn't want to pay it for the single night.
All that said, we were given the option of selecting to pay the Resort Fee or not when we checked in. For us, with the extended stay and our kids in tow, it was an easy decision to pay the daily fee. But, I would hope they'd give you the option NOT to pay the fee if it didn't make sense for you. It was clearly presented to us as an option and not mandatory.
Hope this helps...
With the $10 reduction in parking and the free Internet ($13 per day), you might get your money's worth for the single day, but I understand why you wouldn't want to pay it for the single night.
All that said, we were given the option of selecting to pay the Resort Fee or not when we checked in. For us, with the extended stay and our kids in tow, it was an easy decision to pay the daily fee. But, I would hope they'd give you the option NOT to pay the fee if it didn't make sense for you. It was clearly presented to us as an option and not mandatory.
Hope this helps...
May 26, 2009, 7:38 am
#34
formerly known as Frugal Travel Guy
Join Date: Jul 2001
Location: Greenville, SC
Programs: UA Gold, HH Gold, SPG Gold, Marriott Silver, Hyatt Platinum
Posts: 1,925
Different Story at Marriott on Maui
Our optional resort fee at the Marriott Resort at Wailea did not give us internet. Did not cover kids breakfast but did cover parking at $15 per day. The other savings were on hotel activies and spa stuff. We passed without issue.
May 26, 2009, 8:04 am
#35
Join Date: Mar 2009
Location: London UK
Programs: BA Gold/Marriott Titanium Lifetime/UA/JetBlue
Posts: 618
Oh not this again!
A few years ago they introduced this fee at some resorts. It covers ancilliaries like cookies by the pool, cheap parking and sun beds! (what a cheek!)
In the end i thought that Marriott was taken to court about ikt and I received a claims form to get all the fees back.....
A few years ago they introduced this fee at some resorts. It covers ancilliaries like cookies by the pool, cheap parking and sun beds! (what a cheek!)
In the end i thought that Marriott was taken to court about ikt and I received a claims form to get all the fees back.....
May 26, 2009, 5:01 pm
#36
Join Date: May 2001
Location: Toronto, Canada
Posts: 568
May 27, 2009, 5:01 am
#37
Join Date: Mar 2009
Location: London UK
Programs: BA Gold/Marriott Titanium Lifetime/UA/JetBlue
Posts: 618
Nice one!
I will be directing the hotels to this site when they try and charge me a "resort fee"
May 27, 2009, 5:39 am
#38
Join Date: Feb 2005
Location: PHL
Programs: AA EXP MM, HHonors Lifetime Diamond, Marriott Lifetime Ti, UA Silver
Posts: 5,034
Oh not this again!
A few years ago they introduced this fee at some resorts. It covers ancilliaries like cookies by the pool, cheap parking and sun beds! (what a cheek!)
In the end i thought that Marriott was taken to court about ikt and I received a claims form to get all the fees back.....
A few years ago they introduced this fee at some resorts. It covers ancilliaries like cookies by the pool, cheap parking and sun beds! (what a cheek!)
In the end i thought that Marriott was taken to court about ikt and I received a claims form to get all the fees back.....
IANAL but to my untrained eye it seems the reason that Marriott was sued was that they were not fully disclosing the resort fees up front. Lately it seems that the fees are very clearly stated when you make the reservation. I don't think that mentioning this previous lawsuit is going to make any difference, and my take is that it shouldn't. I don't like resort fees any more than the next person, but the previous suit isn't going to help us here.
May 27, 2009, 6:10 am
#39
Join Date: Jul 2008
Location: CMH
Programs: UA 1k, Marriott Plat
Posts: 9
All that said, we were given the option of selecting to pay the Resort Fee or not when we checked in. For us, with the extended stay and our kids in tow, it was an easy decision to pay the daily fee. But, I would hope they'd give you the option NOT to pay the fee if it didn't make sense for you. It was clearly presented to us as an option and not mandatory.
May 28, 2009, 3:10 pm
#40
Join Date: Oct 2004
Location: Santa Monica
Programs: UA Gold, MR Plat (life gold), SPG Gold
Posts: 898
I made a reservation at the JW Desert Springs Resort a couple months ago. Not until the last portion of booking via the web was the resort fee disclosed.
I called the hotel to check on whether this was mandatory and let them know I was not interested in paying the fee. They indicated it was for parking (used to be free at the hotel), Internet (I have an aircard), Fitness Center (also used to be free and expected when I am staying at a hotel), and that it was not optional.
I thanked them, cancelled the reservation, and stayed at a hotel that did not charge this extra fee for services I expect of a hotel.
I called the hotel to check on whether this was mandatory and let them know I was not interested in paying the fee. They indicated it was for parking (used to be free at the hotel), Internet (I have an aircard), Fitness Center (also used to be free and expected when I am staying at a hotel), and that it was not optional.
I thanked them, cancelled the reservation, and stayed at a hotel that did not charge this extra fee for services I expect of a hotel.
May 28, 2009, 10:35 pm
#41
Join Date: Apr 2006
Location: BOS
Posts: 3,534
I didn't bother doing the math originally but it's somewhat deceiving how they list the resort fee as a single line item of $25 but it's never specified that it's per night unless you add up the room charge, taxes and compare it to the total which now reflects the $25 per day resort fee.
Last edited by Lurker1999; May 28, 2009 at 11:15 pm
May 29, 2009, 7:54 am
#42
Join Date: May 2001
Location: Toronto, Canada
Posts: 568
These charges for items formerly included in the room prices is very much like airlines charging for services that used to be included. It didn't help the airline fortunes and won't help Marriott either as their customers aren't fools.
I made a reservation at the JW Desert Springs Resort a couple months ago. Not until the last portion of booking via the web was the resort fee disclosed.
I called the hotel to check on whether this was mandatory and let them know I was not interested in paying the fee. They indicated it was for parking (used to be free at the hotel), Internet (I have an aircard), Fitness Center (also used to be free and expected when I am staying at a hotel), and that it was not optional.
I thanked them, cancelled the reservation, and stayed at a hotel that did not charge this extra fee for services I expect of a hotel.
I called the hotel to check on whether this was mandatory and let them know I was not interested in paying the fee. They indicated it was for parking (used to be free at the hotel), Internet (I have an aircard), Fitness Center (also used to be free and expected when I am staying at a hotel), and that it was not optional.
I thanked them, cancelled the reservation, and stayed at a hotel that did not charge this extra fee for services I expect of a hotel.
May 30, 2009, 5:40 am
#43
Join Date: Sep 2004
Posts: 260
I had made reservations for the Camelback Inn months ago. At that time no resort fee was indicated. It does not appear on my email confirmation. However, when I view my reservation online it does now show the $25 fee with this note "Changes in taxes or fees implemented after booking will affect the total room price." I can understand taxes, but fees that they impose seems very unfair. This note does not appear on my email confirmation. What do you think the chances are of getting this fee waived?
Jun 1, 2009, 7:37 pm
#45
Join Date: Apr 2005
Location: DEN
Programs: Free checked in bag on UA & DL. Free icecream at Marriott checkin.
Posts: 2,862
When I tried to use my points, I was offered a room with lounge access at the Amsterdam Marriott for 30k points and 65 euros surcharge per night. So I guess the $25/night resort fee is a steal. 
