Summer Bonus 2012 Promotion Offer
Aug 21, 2012, 1:55 pm
#256
Suspended
Join Date: Jul 2005
Location: Thailand
Programs: Marriott - P; HH - G; Hyatt - P; Avis - LT First
Posts: 5,023
think you'll find this question previously responded to (and it really belongs in the ongoing thread on this topic)
Yes
Yes
Yes
Yes
Aug 21, 2012, 6:02 pm
#257
Join Date: Sep 2009
Location: PHL
Programs: Marriott Platinum, AA Gold
Posts: 196
Yes.
The only chain that I know of that does not count the "end date" is Carlson Club by Radisson. Marriott has historically considered the check-in on the last stated date of a promotion to qualify for the promotion.
However, it is never bad to re-check anything you are told online by a source within Marriott be it the Marriott Concierge here, or just by calling Marriott reservations or customer service.
The only chain that I know of that does not count the "end date" is Carlson Club by Radisson. Marriott has historically considered the check-in on the last stated date of a promotion to qualify for the promotion.
However, it is never bad to re-check anything you are told online by a source within Marriott be it the Marriott Concierge here, or just by calling Marriott reservations or customer service.
I chatted online with Marriott customer service and was told that my stay had to end by August 31 to qualify for the Summer Bonus. If that's the case then I'd be wasting my time and money doing a mattress run.
Any ideas for getting a definitive answer on this question?
Aug 21, 2012, 6:42 pm
#258
Suspended
Join Date: Jan 2003
Posts: 8,720
Mail the Marriott Conceirge on this forum and ask her for a response or for her to post her response.
As far as I know, Marriott has always had the last day for the stay to begin, so if you were to begin on 8/31 it would count regardless of when you checked out in September.
As far as I know, Marriott has always had the last day for the stay to begin, so if you were to begin on 8/31 it would count regardless of when you checked out in September.
Aug 21, 2012, 7:07 pm
#259
Suspended
Join Date: Jul 2005
Location: Thailand
Programs: Marriott - P; HH - G; Hyatt - P; Avis - LT First
Posts: 5,023
+1
Mail the Marriott Conceirge on this forum and ask her for a response or for her to post her response.
As far as I know, Marriott has always had the last day for the stay to begin, so if you were to begin on 8/31 it would count regardless of when you checked out in September.
As far as I know, Marriott has always had the last day for the stay to begin, so if you were to begin on 8/31 it would count regardless of when you checked out in September.
Aug 22, 2012, 3:44 pm
#260
Company Representative - Marriott Concierge
Join Date: Aug 2003
Location: Salt Lake City, UT
Posts: 1,083
A stay beginning August 31, 2012, should count toward the 2012 Summer Promotion.
Best Regards,
Drew
Best Regards,
Drew
Aug 22, 2012, 7:21 pm
#261
Suspended
Join Date: Jul 2005
Location: Thailand
Programs: Marriott - P; HH - G; Hyatt - P; Avis - LT First
Posts: 5,023
appreciate the reply, however, did you use "should" vrs "shall" intentionally as the meaning changes with the word choice?
if "should" was intentionally chosen, mind saying why the disclaimer??
if "should" was intentionally chosen, mind saying why the disclaimer??
Aug 27, 2012, 8:12 am
#262
FlyerTalk Evangelist
Join Date: Nov 1999
Location: IAD
Programs: AA Lifetime Platinum
Posts: 27,067
How long does it take for a stay to post and the free night deposited to your account? I had a stay on Saturday night (August 25th) which has not yet posted to my account and would like to use the free night for the upcoming Labor day weekend.
Aug 27, 2012, 7:56 pm
#263
Join Date: May 2007
Location: SEA
Programs: Delta Platinum Medallion, Marriott Platinum
Posts: 624
My certificate posted as soon as the points for the stay posted...usually a day or 2 after the stay. Some hotels take longer. You should be able to reserve the room in anticipation of the certificate by calling and explaining the situation. I have done this before without issue.
Aug 27, 2012, 10:40 pm
#264
FlyerTalk Evangelist
Join Date: Nov 1999
Location: IAD
Programs: AA Lifetime Platinum
Posts: 27,067
My certificate posted as soon as the points for the stay posted...usually a day or 2 after the stay. Some hotels take longer. You should be able to reserve the room in anticipation of the certificate by calling and explaining the situation. I have done this before without issue.
Edited to add: The points posted today Tuesday for the Saturday night stay. My account correctly credits the stay in the promotion details in my account, but the certificate has not been deposited yet. I anticipate that would happen soon.
Last edited by PG; Aug 28, 2012 at 10:24 am
Sep 2, 2012, 11:30 am
#265
Join Date: May 2010
Posts: 3,461
So.. I called and got the promo changed from the free nights to the points. However, the Marriott employee I spoke with said it would continue to count free nights and it would not reflect the change to points until the end of the promo period.
So how long do I have them before I call and ask where my points are? I am showing the free nights (which I have not used and don't want to use as I don't really find a level four award worth much LOL!)
So how long do I have them before I call and ask where my points are? I am showing the free nights (which I have not used and don't want to use as I don't really find a level four award worth much LOL!)
Sep 2, 2012, 12:56 pm
#266
Join Date: Jan 2011
Location: WI
Programs: Hilton Diamond, Marriott Platinum, CO/Star Platinum/Gold, National Executive Elite
Posts: 366
Why on earth so many of you are able to get your offer switch?
I emailed, I called, and I PM'ed MC. I am getting the same answer: NO. Exception has been made before, but not available in this Fall megabonus promotion. And the emails are all from the same template.
I guess it is because of my travel pattern. Even though I am a Platinum, I haven't traveled much this year so far, only 20 nights. But based on this, I was given the 50K points 25 nights offer? They would think this offer will be an incentive to push me to spend 25 nights in the next 4 months?
And this is my first and only request for a promotion offer switch.
I emailed, I called, and I PM'ed MC. I am getting the same answer: NO. Exception has been made before, but not available in this Fall megabonus promotion. And the emails are all from the same template.
I guess it is because of my travel pattern. Even though I am a Platinum, I haven't traveled much this year so far, only 20 nights. But based on this, I was given the 50K points 25 nights offer? They would think this offer will be an incentive to push me to spend 25 nights in the next 4 months?
And this is my first and only request for a promotion offer switch.
Sep 2, 2012, 2:29 pm
#267
Join Date: May 2010
Posts: 3,461
Why on earth so many of you are able to get your offer switch?
I emailed, I called, and I PM'ed MC. I am getting the same answer: NO. Exception has been made before, but not available in this Fall megabonus promotion. And the emails are all from the same template.
I guess it is because of my travel pattern. Even though I am a Platinum, I haven't traveled much this year so far, only 20 nights. But based on this, I was given the 50K points 25 nights offer? They would think this offer will be an incentive to push me to spend 25 nights in the next 4 months?
And this is my first and only request for a promotion offer switch.
I emailed, I called, and I PM'ed MC. I am getting the same answer: NO. Exception has been made before, but not available in this Fall megabonus promotion. And the emails are all from the same template.
I guess it is because of my travel pattern. Even though I am a Platinum, I haven't traveled much this year so far, only 20 nights. But based on this, I was given the 50K points 25 nights offer? They would think this offer will be an incentive to push me to spend 25 nights in the next 4 months?
And this is my first and only request for a promotion offer switch.
I have read they are getting strict. So when I get "free stays" next time that might be a quarter for another chain.
Sep 4, 2012, 12:18 pm
#268
Join Date: May 2012
Programs: Marriott Titanium; UA 1K; Hertz Presidents Club
Posts: 441
So.. I called and got the promo changed from the free nights to the points. However, the Marriott employee I spoke with said it would continue to count free nights and it would not reflect the change to points until the end of the promo period.
So how long do I have them before I call and ask where my points are? I am showing the free nights (which I have not used and don't want to use as I don't really find a level four award worth much LOL!)
So how long do I have them before I call and ask where my points are? I am showing the free nights (which I have not used and don't want to use as I don't really find a level four award worth much LOL!)
Anyone know when the manual changes will take place?
Sep 4, 2012, 1:12 pm
#269
Join Date: May 2012
Location: South Florida
Programs: Delta PM, Marriott Plat, National Exec
Posts: 117
I'm in the same boat here (points posted, promotion reflects 3/3 earned but no Cert). Did your free Cert ever show up? I'm going to call tomorrow if it doesn't show up by then.
Sep 4, 2012, 3:17 pm
#270
Join Date: Jul 2009
Location: Phoenix
Programs: DL Million Miler, Skymiles GM, Marriott Lifetime Platinum Elite
Posts: 677
I am wondering the same thing but slightly different. I called and got the summer promo changed from the points to free nights. I also was told it would not reflect the change to free nights until the end of the promo period. I have not received any certificates in my account but still have the points posted.
Anyone know when the manual changes will take place?
Anyone know when the manual changes will take place?
Still have the points offer showing up as "completed" but no free certs in my account. Need them for use later this month, hope it gets posted soon.