Last edit by: hhoope01
I noticed that the Marriott forum has quite a few "stickie" threads and that the number has been slowly growing over the years. Also, it seems most of the other hotel/airline forums have a "master" FAQ thread at the top of their forums.
So I thought it might be a good idea if we tried to put together a Marriott Master FAQ thread. I have started one below with some general topics (I admit that I looked at the Hilton and the Starwood FAQs to get some ideas.)
My thoughts are that people could chime in with suggestions on additions, topic areas, etc. Whatever anyone thinks would be helpful.
So don't be shy. Let me know your thoughts (even if you think I'm totally doing it wrong.)
Marriott and Starwood Merger Threads
Important Marriott Forum Member's Threads
Popular Hotel and City Master Threads
Marriott Elite levels, benefits, status
So I thought it might be a good idea if we tried to put together a Marriott Master FAQ thread. I have started one below with some general topics (I admit that I looked at the Hilton and the Starwood FAQs to get some ideas.)
My thoughts are that people could chime in with suggestions on additions, topic areas, etc. Whatever anyone thinks would be helpful.
So don't be shy. Let me know your thoughts (even if you think I'm totally doing it wrong.)
Marriott and Starwood Merger Threads
Marriott buys Starwood for $12bn
https://www.flyertalk.com/forum/marriott-rewards/1904262-official-announcement-see-how-our-three-loyalty-programs-will-become-one-august.html
Marriott/Starwood merger closed; FAQs; Status Match; MR & SPG accounts can be linked <--This is an SPG Forum thread, but can provide the Starwood side of the discussion.
https://www.flyertalk.com/forum/marriott-rewards/1904262-official-announcement-see-how-our-three-loyalty-programs-will-become-one-august.html
Marriott/Starwood merger closed; FAQs; Status Match; MR & SPG accounts can be linked <--This is an SPG Forum thread, but can provide the Starwood side of the discussion.
Important Marriott Forum Member's Threads
Member-refer-a-member sign-up bonus
List of publicly usable Marriott reservation codes
2017 FT Marriott Future Stay Thread
MASTER THREAD: Domestic & International Executive Lounges Open/Closed on Weekends
Compendium of Marriott website addresses
MASTER THREAD: Current Marriott Gift Card, Cash Back, Tricks & Promos
List of publicly usable Marriott reservation codes
2017 FT Marriott Future Stay Thread
MASTER THREAD: Domestic & International Executive Lounges Open/Closed on Weekends
Compendium of Marriott website addresses
MASTER THREAD: Current Marriott Gift Card, Cash Back, Tricks & Promos
Popular Hotel and City Master Threads
USA: Alaska - Florida
USA: Georgia - North Dakota
USA: Ohio - Wyoming
Canada
Puerto Rico, Caribbean, Mexico & Central America
Europe
South America
Asia
Middle East, Africa and Rest of the World
Australia, New Zealand, and South Pacific
Autograph Collection Property Locations Worldwide
USA: Georgia - North Dakota
USA: Ohio - Wyoming
Canada
Puerto Rico, Caribbean, Mexico & Central America
Europe
South America
Asia
Middle East, Africa and Rest of the World
Australia, New Zealand, and South Pacific
Autograph Collection Property Locations Worldwide
Marriott Elite levels, benefits, status
Post Your Experiences: Late Check-Out for Elites (Starting 5/16/16)
Can my spouse and I both get lounge guests?
2014 Status Buyback is back!
Lifetime Marriott Rewards elite status
Platinum Premier level, 2016-present
Does Marriott match other programs' elite status?
"Taste of Gold/Platinum" promotion and Platinum challenge [Merged threads]
Questions involving rollover nights
Platinum Status in Eight Days and $800 - No Stays Required
Platinum worth it?
Questions about "The Ultimate Guarantee"
Just Curious - Have you ever gotten, lost, and regained Platinum Premier
Official Upgrade Policy
Taking Advantage of Platinum Guaranteed Reservation
Platinum Premier Level, pre-2016
Can I get my Gold benefits if room is booked in another name?
Is Free Internet Available for Multiple Rooms?
Platinum redeeming points for someone else - upgrades?
Simultaneous Stays - Multiple Elite Nights?
Multiple Rooms Rules for Elites
Marriott Rewards and United MileagePlus "RewardsPlus" Partnership
Ritz Carlton RewardsCan my spouse and I both get lounge guests?
2014 Status Buyback is back!
Lifetime Marriott Rewards elite status
Platinum Premier level, 2016-present
Does Marriott match other programs' elite status?
"Taste of Gold/Platinum" promotion and Platinum challenge [Merged threads]
Questions involving rollover nights
Platinum Status in Eight Days and $800 - No Stays Required
Platinum worth it?
Questions about "The Ultimate Guarantee"
Just Curious - Have you ever gotten, lost, and regained Platinum Premier
Official Upgrade Policy
Taking Advantage of Platinum Guaranteed Reservation
Platinum Premier Level, pre-2016
Can I get my Gold benefits if room is booked in another name?
Is Free Internet Available for Multiple Rooms?
Platinum redeeming points for someone else - upgrades?
Simultaneous Stays - Multiple Elite Nights?
Multiple Rooms Rules for Elites
Marriott Rewards and United MileagePlus "RewardsPlus" Partnership
Ritz-Carlton Rewards
New Ritz Carlton Rewards
Ritz Carlton in Marriot Rewards
Should I transfer my Marriott account to the new Ritz Carlton Awards Program?
Convert Marriott Status to Ritz-Carlton Status?
Ritz Carlton Cobalt Membership?
Ritz Carlton Club Upgrade Certificate
Marriott Rewards PointsNew Ritz Carlton Rewards
Ritz Carlton in Marriot Rewards
Should I transfer my Marriott account to the new Ritz Carlton Awards Program?
Convert Marriott Status to Ritz-Carlton Status?
Ritz Carlton Cobalt Membership?
Ritz Carlton Club Upgrade Certificate
Marriott Travel Packages
Points or Miles
Points in Restaurants
Cash Value of MR Points
Can I combine 5th night free and Category 1-4 free night cert on 5 night stay?
Do Marriott points expire?
Marriott Points for Bulgari hotels?
Best Category 4 hotels
Best Category 5 properties
How to Prevent Marriott Rewards Account Expiring
Marriott Rewards Promotions/Bonus OpportunitiesPoints or Miles
Points in Restaurants
Cash Value of MR Points
Can I combine 5th night free and Category 1-4 free night cert on 5 night stay?
Do Marriott points expire?
Marriott Points for Bulgari hotels?
Best Category 4 hotels
Best Category 5 properties
How to Prevent Marriott Rewards Account Expiring
http://www.flyertalk.com/forum/marri...tificates.html - EEOs no longer normally offered by Marriott.
http://www.flyertalk.com/forum/marri...-up-bonus.html
http://www.flyertalk.com/forum/marri...us-offers.html
http://www.flyertalk.com/forum/marri...d-threads.html
http://www.flyertalk.com/forum/marri...promotion.html
http://www.flyertalk.com/forum/marri...megabonus.html
http://www.flyertalk.com/forum/marri...rtnership.html
http://www.flyertalk.com/forum/marri...g-china-2.html
Marriott/Ritz Carlton Credit Cardshttp://www.flyertalk.com/forum/marri...-up-bonus.html
http://www.flyertalk.com/forum/marri...us-offers.html
http://www.flyertalk.com/forum/marri...d-threads.html
http://www.flyertalk.com/forum/marri...promotion.html
http://www.flyertalk.com/forum/marri...megabonus.html
http://www.flyertalk.com/forum/marri...rtnership.html
http://www.flyertalk.com/forum/marri...g-china-2.html
http://www.flyertalk.com/forum/marri...ture-card.html
http://www.flyertalk.com/forum/marri...residents.html
http://www.flyertalk.com/forum/marri...ard-chase.html
http://www.flyertalk.com/forum/marri...visa-card.html
http://www.flyertalk.com/forum/marri...rtificate.html
Marriott Program Comparisons with other Hotel Programshttp://www.flyertalk.com/forum/marri...residents.html
http://www.flyertalk.com/forum/marri...ard-chase.html
http://www.flyertalk.com/forum/marri...visa-card.html
http://www.flyertalk.com/forum/marri...rtificate.html
http://www.flyertalk.com/forum/marri...-starwood.html
http://www.flyertalk.com/forum/marri...-tempting.html
http://www.flyertalk.com/forum/marri...cy-vs-spg.html
General Marriott Threads for FlyerTalk membershttp://www.flyertalk.com/forum/marri...-tempting.html
http://www.flyertalk.com/forum/marri...cy-vs-spg.html
http://www.flyertalk.com/forum/marri...estitures.html
http://www.flyertalk.com/forum/marri...successes.html
http://www.flyertalk.com/forum/marri...hkg-china.html
http://www.flyertalk.com/forum/marri...ks-promos.html
http://www.flyertalk.com/forum/marri...unges-usa.html
http://www.flyertalk.com/forum/marri...-lnf-rate.html
http://www.flyertalk.com/forum/marri...rsion-brg.html
http://www.flyertalk.com/forum/marri...scussions.html
http://www.flyertalk.com/forum/marri...ment-rate.html
http://www.flyertalk.com/forum/marri...-employee.html
http://www.flyertalk.com/forum/marri...-gift-you.html
http://www.flyertalk.com/forum/marri...iott-wifi.html
http://www.flyertalk.com/forum/marri...successes.html
http://www.flyertalk.com/forum/marri...hkg-china.html
http://www.flyertalk.com/forum/marri...ks-promos.html
http://www.flyertalk.com/forum/marri...unges-usa.html
http://www.flyertalk.com/forum/marri...-lnf-rate.html
http://www.flyertalk.com/forum/marri...rsion-brg.html
http://www.flyertalk.com/forum/marri...scussions.html
http://www.flyertalk.com/forum/marri...ment-rate.html
http://www.flyertalk.com/forum/marri...-employee.html
http://www.flyertalk.com/forum/marri...-gift-you.html
http://www.flyertalk.com/forum/marri...iott-wifi.html
Marriott FAQ Master Thread
#91
I'm sure this has been asked & answered.... but.... I stayed 54 nights at Marriott last year, so Gold, but so is everyone who achieved Gold Status on United. Does my actually being Gold at Marriott mean anything beyond what I and others get automatically for achieving Gold on United?
#92
Join Date: Sep 2014
Location: TPA/DFW/K15
Programs: AA EXP, Mar AMB, HH LT DIA
Posts: 1,649
I was only awarded the 1K platinum stay gift. Might be correct.
#93
Join Date: Feb 2013
Posts: 1,815
1000 for Platinum gift
5x240(plus tax) if you used your Chase Marriott or Ritz Carleton cards to pay
#94
Join Date: Jun 2015
Location: Always on the move!!
Programs: AI, BA, Etihad, Mariott, IHG, TIC
Posts: 105
Thank you so much. I reminded them about the PAG miss and unexpectedly, they asked if 2,500 points would be okay as a compensation. Since I hadn't anticipated this response, I simply said okay. As an afterthought I did think about missing the opportunity to negotiate for more compensatory points, but am still okay with 2,500 points .
Ch33rs,
Monk
Ch33rs,
Monk
Also, I believe this is an unnecessary delay as well as a hassle to a customer for the repeated follow-ups. I am planning to request for a better compensation (more points maybe?). Please suggest if I should wait, or go ahead and drop the email?
Thanks,
Monk
#95
Join Date: Feb 2009
Location: UK
Posts: 774
Had no joy searching on FT or Marriott.com so hoping someone knows:
The cutoff dates for promotions, are these usually dates the stay has to cover, or do you need to have cheked out no later than the end date.
Last Marriott promo is case in point - expiry date of Jan 15th. With IHG then as long as checked in on 15th (and then out on 16th or later) the stay would count toward the promotion, does Marriott work in the same way, or would a stay like that fail to qualify?
The cutoff dates for promotions, are these usually dates the stay has to cover, or do you need to have cheked out no later than the end date.
Last Marriott promo is case in point - expiry date of Jan 15th. With IHG then as long as checked in on 15th (and then out on 16th or later) the stay would count toward the promotion, does Marriott work in the same way, or would a stay like that fail to qualify?
#97
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,510
Suggestion
Would it be possible for someone to update post #1 of this FAQ so the thread titles are visible? I believe that in the old days (2012?) when you pasted a link, it didn't show the actual thread title, but today it does.
I'm new to the Marriott forum, and I find it tedious to have to click on every link to see what it's about.
I'd even volunteer to do the task if you wanted me to!
I'm new to the Marriott forum, and I find it tedious to have to click on every link to see what it's about.
I'd even volunteer to do the task if you wanted me to!
#98
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,737
#100
Join Date: Apr 2011
Location: SYDNEY
Programs: *A Gold, HH dia,Hyatt plat,Sixt PLAT,QF , EY Gold
Posts: 1,890
Im not sure if this is the right spot to ask this , but i have 480k marriott rewards which i transferred from SPG . The reason why i did this was to redeem for the marriott travel packages. Im trying to fly my family in J of 5 to europe from sydney . Im looking at transferring the points to AA and then using them that way , but since its a lot of points i don't want to make the wrong decision can anyone offer some further advice?
This would mean 330k for cat 7. and 120k AA and the rest of the points 150k just straight over to AA with the 25% bonuses currently seems like my best choice.
Thank you in advance.
This would mean 330k for cat 7. and 120k AA and the rest of the points 150k just straight over to AA with the 25% bonuses currently seems like my best choice.
Thank you in advance.
Last edited by Shanye2233; May 21, 2017 at 5:41 am
#101
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Original Poster
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
Have you checked the various airlines to see which might have the award availability at the miles cost you can cover? I'm not sure if AA would be the best program to find a bunch of J awards to Europe on. Note maybe it is, but if I were in your situation I'd be doing a lot of legwork on the various airline programs. I'd check what it costs, miles wise and what each airline's award availability is. Then you can check to see how many miles in each program you can get. Be careful of using a Marriott TP award if you find that a non-US airline might work better. Not all the airline transfers at 120K max with a Marriott TP award. A number of non-US airlines transfer to a smaller amount of miles.
Also, when you say "and the rest of the points 150k just straight over to AA" you will want to check whether transferring from SPG to an airline is better than transferring from Marriott. Outside of the TP awards, transferring from SPG to your airline of choice may well get you more miles.
Also, when you say "and the rest of the points 150k just straight over to AA" you will want to check whether transferring from SPG to an airline is better than transferring from Marriott. Outside of the TP awards, transferring from SPG to your airline of choice may well get you more miles.
#102
Join Date: Apr 2011
Location: SYDNEY
Programs: *A Gold, HH dia,Hyatt plat,Sixt PLAT,QF , EY Gold
Posts: 1,890
Really appreciate your input . I'm based in Sydney and looking at using the miles on QR to Europe the availability is good . I also have some qantas points to use to try to get 6 seats .
I have looked at the different airline programs and to go on QR only qantas , AA and Asia miles which I have not looked into yet .
I wasn't aware of the limit you can transfer miles to a airline . Looking at the aa award chart i need 87.5 in J each way x 4 680k aa miles and only 480k marriott to play with at the moment. I wonder if i do convert 330k for the marriott TP and then maybe the rest to asia miles if that is a better plan.
I have been getting some of my info from http://www.pointhacks.com.au/qatar-p...emption-guide/
I have looked at the different airline programs and to go on QR only qantas , AA and Asia miles which I have not looked into yet .
I wasn't aware of the limit you can transfer miles to a airline . Looking at the aa award chart i need 87.5 in J each way x 4 680k aa miles and only 480k marriott to play with at the moment. I wonder if i do convert 330k for the marriott TP and then maybe the rest to asia miles if that is a better plan.
I have been getting some of my info from http://www.pointhacks.com.au/qatar-p...emption-guide/
Last edited by Shanye2233; May 21, 2017 at 11:31 pm
#103
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
I have a pre-paid reservation for 2 nights at a Courtyard. I want to add 1 night at the start and was going to make a booking for that but the calendar shows no check in for 1 night stay on a Monday.
"Cancelling Your Reservation
Changes to your reservation are not permitted. Please note that you may cancel your reservation for no charge until May 22, 2017.
Please note that your prepayment for this special rate is non-refundable.
Cancel entire reservation
Eligible charges from this stay will be credited to your Marriott Rewards account."
I don't want a refund but if I canceled would the whole balance of my 2 nights get credited to my account and then I could make a new reservation for 3 nights?
If not it's no big deal, there's an Autograph around the block I could try out for 1 night.
"Cancelling Your Reservation
Changes to your reservation are not permitted. Please note that you may cancel your reservation for no charge until May 22, 2017.
Please note that your prepayment for this special rate is non-refundable.
Cancel entire reservation
Eligible charges from this stay will be credited to your Marriott Rewards account."
I don't want a refund but if I canceled would the whole balance of my 2 nights get credited to my account and then I could make a new reservation for 3 nights?
If not it's no big deal, there's an Autograph around the block I could try out for 1 night.
#104
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Original Poster
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
It sounds like you are asking if you can cancel an existing 2 day pre-paid reservation that states it can be cancelled before June 22nd for no penalties.
The answer is yes, you should be able to cancel that reservation as long as you do so before June 22nd. Most likely, your credit card hasn't even been charged yet for the reservation and won't be until after June 22nd.
Since you really just want to add one extra day to the existing reservation, I'd call the hotel and ask them if they will add the day to the reservation. The hotel management team should be able to do that without much problem especially given the cancellation date hasn't passed yet.
The answer is yes, you should be able to cancel that reservation as long as you do so before June 22nd. Most likely, your credit card hasn't even been charged yet for the reservation and won't be until after June 22nd.
Since you really just want to add one extra day to the existing reservation, I'd call the hotel and ask them if they will add the day to the reservation. The hotel management team should be able to do that without much problem especially given the cancellation date hasn't passed yet.