Happy Birthday: a gift for you
Nov 12, 2015, 5:49 pm
#241
Join Date: Nov 2001
Location: GEG
Programs: Marriott Lifetime Platinum, Hilton Diamond, Lifetime SkyClub, AS MVP
Posts: 2,410
A couple of days ago I went back to September in my emails and found the birthday message from Marriott. It was stuck in the "promotional" inbox inside Gmail.
Clicked on the link and the elite night just posted. Thanks for the reminder.
Clicked on the link and the elite night just posted. Thanks for the reminder.
Nov 13, 2015, 1:16 pm
#242
Join Date: Feb 2013
Location: DTW
Programs: DL 2MM, Marriott LTT, Hilton Gold, United Silver
Posts: 223
According to what we were told (my wife did not get the e-mail and asked) by Marriott customer relations (not Insiders), the promotion stopped on October 14. Birthdays before that were recognized, afterwards were not. Supposedly, there is some new promo coming up that will take its place.
Nov 14, 2015, 5:13 pm
#243
Join Date: May 2008
Location: Manchester
Programs: BA GfL, Marriott TfL, Hertz 5*
Posts: 267
Making the birthday 'present' something much more valued
Received my 'birthday present' email today, I think for the 2nd or 3rd year.
As I have posted before, I'm Lifetime Plat, so the 'elite night' is useless (especially as it doesn't count towards a Megabonus).
Then I got thinking, I'm currently staying in a Marriott (yes I know on my birthday !), surely it can't be an astonishing extension of the IT process that generates the emails to check whether a member is staying at a Marriott hotel on their birthday and inform the hotel.
How much more appreciated I would feel, if I had found a birthday card had been placed under my door overnight !!
As I have posted before, I'm Lifetime Plat, so the 'elite night' is useless (especially as it doesn't count towards a Megabonus).
Then I got thinking, I'm currently staying in a Marriott (yes I know on my birthday !), surely it can't be an astonishing extension of the IT process that generates the emails to check whether a member is staying at a Marriott hotel on their birthday and inform the hotel.
How much more appreciated I would feel, if I had found a birthday card had been placed under my door overnight !!
Nov 16, 2015, 3:52 am
#244
Join Date: May 2008
Location: Manchester
Programs: BA GfL, Marriott TfL, Hertz 5*
Posts: 267
Contrast with Starwood
So after checking out of the Marriott where no mention was made of my birthday, I check into a 'Four Points' the following day and was congratulated for my birthday yesterday and 'would I like a drinks voucher and complimentary breakfast' 
Feb 9, 2016, 1:08 pm
#245
Join Date: Oct 2004
Location: SVG
Posts: 1,172
When staying at a hotel on you birthday: do you let them know? in advance or at check-in? Or do they see it from your profile/passport anyway?
I have a stay coming up, and wouldn't mind an acknowledgement, but it also feels embarrassing to bring up...
I have a stay coming up, and wouldn't mind an acknowledgement, but it also feels embarrassing to bring up...
Mar 8, 2016, 10:58 am
#247
Join Date: May 2011
Location: BOS
Programs: AA PLT, Marriott LTP
Posts: 493
Birthday- Free Elite Night
Just received an email wishing me a happy birthday and surprising me with an Elite night credited to my account.
Is this a new perk or maybe a random luck of the draw each day for birthdays?
I've never received this before. Just wondering if others have.
Is this a new perk or maybe a random luck of the draw each day for birthdays?
I've never received this before. Just wondering if others have.
Mar 8, 2016, 11:29 am
#248
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,110
Yes, it's been part of Marriott for years. What's intermittent is if one actually gets the email 
Note you have to click on the link in the email to actually get the night.
Cheers.
Note you have to click on the link in the email to actually get the night.Cheers.
Mar 8, 2016, 1:08 pm
#249
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
Check out the http://www.flyertalk.com/forum/marri...-gift-you.html thread. (Which is also listed in the FAQ thread BTW.)
Mar 15, 2016, 12:15 pm
#250
Join Date: Jun 2015
Programs: Rapid Rewards A+, Delta Diamond Elite, Marriott Platinum Elite, SPG Platinum, Skyclub Executive
Posts: 108
Luckily enough, I read a good portion of this thread a few weeks ago.
I listened to the recommendation to ensure my Bday was activated in my profile. I logged in, updated my profile.
Last week, on my Bday, I received the email and the elite day.
Thanks
I listened to the recommendation to ensure my Bday was activated in my profile. I logged in, updated my profile.
Last week, on my Bday, I received the email and the elite day.
Thanks
Mar 15, 2016, 1:57 pm
#251
Join Date: Aug 2006
Location: Champaign (CMI)
Programs: AA ExecPlat
Posts: 92
Hi gang:
1. Would it be possible for someone to post (anonymized) the subject header and some of the text of the birthday email. I would like to search my zillion mailboxes.
2. Is it worth asking at Marriott if one doesn't get the email? if so, whom? I did just check and my BDay is in my profile.
Cheers,
DocD
1. Would it be possible for someone to post (anonymized) the subject header and some of the text of the birthday email. I would like to search my zillion mailboxes.
2. Is it worth asking at Marriott if one doesn't get the email? if so, whom? I did just check and my BDay is in my profile.
Cheers,
DocD
Sep 10, 2016, 1:07 pm
#252
Join Date: Nov 2001
Location: GEG
Programs: Marriott Lifetime Platinum, Hilton Diamond, Lifetime SkyClub, AS MVP
Posts: 2,410
Hi gang:
1. Would it be possible for someone to post (anonymized) the subject header and some of the text of the birthday email. I would like to search my zillion mailboxes.
2. Is it worth asking at Marriott if one doesn't get the email? if so, whom? I did just check and my BDay is in my profile.
Cheers,
DocD
1. Would it be possible for someone to post (anonymized) the subject header and some of the text of the birthday email. I would like to search my zillion mailboxes.
2. Is it worth asking at Marriott if one doesn't get the email? if so, whom? I did just check and my BDay is in my profile.
Cheers,
DocD
Subject: "Happy Birthday! A gift for you"
Content (as part of a picture): "XXX, we appreciate your loyalty and want to help you celebrate with an Elite night credit on us."
It's part of being subscribed for "Promotions, News and Account" in the Email Subscriptions" section of your Marriott Rewards profile.
And the promotion is still going strong --- just received "the email" for my September birthday.
Sep 12, 2016, 2:28 pm
#253
Join Date: Apr 2008
Programs: AA EXPLT, Marriott Titanium (LT PLT), HHonors Gold, AMEX PLT, UA Silver, National EXC
Posts: 1,059
I didn't get the email for my birthday and I emailed them. Got this (unhelpful) response:
"Thank you for contacting Marriott Rewards regarding the birthday Elite night.
We apologize that there is a known issue with Marriott.com and the birthday Elite night. Marriott's Technical Support department is aware of this issue and is working on a fix.
You are currently a Gold Elite member. Thank you for your valued loyalty and continued patronage.
Thank you for choosing Marriott."
Have replied asking that I get the additional night as I am closing in on Platinum.... Anyone else have this experience?
"Thank you for contacting Marriott Rewards regarding the birthday Elite night.
We apologize that there is a known issue with Marriott.com and the birthday Elite night. Marriott's Technical Support department is aware of this issue and is working on a fix.
You are currently a Gold Elite member. Thank you for your valued loyalty and continued patronage.
Thank you for choosing Marriott."
Have replied asking that I get the additional night as I am closing in on Platinum.... Anyone else have this experience?