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Las Vegas Cosmopolitan Hotel [Master Thread]

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Old Dec 19, 2013, 9:27 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: dgreen12
Hotel Website: The Cosmopolitan of Las Vegas, Autograph Collection
Official List of Cosmopolitan Bonvoy Elite Benefits: https://www.cosmopolitanlasvegas.com/marriott-bonvoy-at-the-cosmopolitan-of-las-vegas

The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services

The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee

Resort fee is $39+tax effective 01/01/2019. Also as of that date, parking (self & valet) is complimentary for hotel guests.

Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $39 daily resort fee so there is still no extra charge to any guest for using it.

Platinums receive:

* use of Platinum check-in area (to the left of main desks)

* Platinum arrival gift is $10FB coupon or 1,000 points

* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.

* free tea/coffee 6am - noon in the plat lobby check-in area

* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.

Resort fee:

* $39 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.

Receiving Bonvoy Points for a Stay:

Many have reported needing to follow up to have Marriott Bonvoy points manually posted post stay (they do not typically post automatically.) A tip is to email [email protected] shortly after a stay asking them to manually forward your folio to Marriott Bonvoy for processing.

Hat tip to billycwhatup for this:

* Identity points and MR points can not be earned on the same stay

Other tips

The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.

The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.

The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".

If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.

And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.

If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-Eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).

If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.

Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.

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Las Vegas Cosmopolitan Hotel [Master Thread]

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Old Dec 1, 2016, 4:52 pm
  #2281  
Moderator: Alaska Mileage Plan
 
Join Date: Feb 2005
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A simple rule to remember: The larger the hotel, the less important you are.
dayone is offline  
Old Dec 2, 2016, 10:28 am
  #2282  
 
Join Date: May 2005
Posts: 1,337
Originally Posted by mintcilantro
I went to the spa and got a 50 minute massage. The quoted rate is $160 but they automatically add a 20% service charge that they don't tell you when you make appointment on the phone. Now I understand tipping is expected but to force you to pay a tip even before you have received the service is ridiculous...
That's not ridiculous they add a service charge automatically. Go to any high end hotel or spa and their services will always include a service charge. They do it to protect their employees from guests/cultures who don't tip. You can get it adjusted if the service is bad.
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Old Dec 2, 2016, 1:58 pm
  #2283  
 
Join Date: Mar 2008
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Yes, but awkward to have the tip adjusted. Also part of tipping is that the tipper CHOOSES to give a tip and feels good about doing so. Being forced to tip is a different experience alltogether
mattc is offline  
Old Dec 2, 2016, 3:50 pm
  #2284  
 
Join Date: May 1998
Location: australia
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Originally Posted by MileageGoblin
That's not ridiculous they add a service charge automatically. Go to any high end hotel or spa and their services will always include a service charge. They do it to protect their employees from guests/cultures who don't tip. You can get it adjusted if the service is bad.
Its good to see that the employers have the best interests/welfare of their employees at heart and that they are taking steps to ensure that they get fair remuneration for their job. Their social conscience makes me all warm and fuzzy inside.
3544quebec is offline  
Old Dec 2, 2016, 7:22 pm
  #2285  
 
Join Date: Nov 2011
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considering how cosmopolitan treats their customers, I can only imagine how well they must be treating their employees
mintcilantro is offline  
Old Dec 2, 2016, 10:19 pm
  #2286  
 
Join Date: Feb 2007
Programs: amex gold, hhonors gold, spg gold :)
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Originally Posted by 3544quebec
Its good to see that the employers have the best interests/welfare of their employees at heart and that they are taking steps to ensure that they get fair remuneration for their job. Their social conscience makes me all warm and fuzzy inside.
there is a pretty big tax implication on this one. i hate being forced to tip as well and did some reading on it and it turns out if the establishment charges you a tip, in this case 20%, then it becomes taxable income, whether it is passed along to the employee or not.

-hchon
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Old Dec 31, 2016, 5:26 am
  #2287  
 
Join Date: Dec 2016
Programs: Marriott PP, Hilton Diamond, TR Diamond
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Originally Posted by spectrablue96
Yes this works. I can confirm this. I just charged one buffet on two separate days, no questions asked.
Awesome! I'm a PP and headed to Cosmo by myself for two nights... this was what I was hoping for.
Greg Stephen is offline  
Old Dec 31, 2016, 9:14 pm
  #2288  
 
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
Originally Posted by spectrablue96
Yes this works. I can confirm this. I just charged one buffet on two separate days, no questions asked.
Originally Posted by Greg Stephen
Awesome! I'm a PP and headed to Cosmo by myself for two nights... this was what I was hoping for.
That post is from four years ago. Prepare to pay.
Tanic is offline  
Old Jan 4, 2017, 7:22 am
  #2289  
 
Join Date: Mar 2008
Location: YOW
Programs: AC 50k, Star Alliance Gold, Marriott Titanium, Hyatt Globalist, Hilton Gold
Posts: 46
Had a stay over NYE and was told that Marriott Gold do NOT receive VIP line access to Wicked Spoon buffet. This was even checked with a manager.
mattc is offline  
Old Jan 4, 2017, 8:37 am
  #2290  
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Originally Posted by mattc
Had a stay over NYE and was told that Marriott Gold do NOT receive VIP line access to Wicked Spoon buffet. This was even checked with a manager.
Gold had buffet priority access at least until November last time I was there, assuming you are staying at the property. Did you ask if there was a change in policy?
nk15 is online now  
Old Jan 4, 2017, 9:05 am
  #2291  
 
Join Date: Mar 2008
Location: YOW
Programs: AC 50k, Star Alliance Gold, Marriott Titanium, Hyatt Globalist, Hilton Gold
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I asked three times, the front desk clerk didn't know much about Marriott benefits, said that buffet line passes were only for Identity Platinum or higher. I assumed the manager he called was properly informed.
mattc is offline  
Old Jan 4, 2017, 9:07 am
  #2292  
 
Join Date: Jan 2010
Posts: 698
Originally Posted by mattc
I asked three times, the front desk clerk didn't know much about Marriott benefits, said that buffet line passes were only for Identity Platinum or higher. I assumed the manager he called was properly informed.
Usually there is a sign that says Platinum/Gold on the VIP line... did you see any sign? If so, what did it say? just "VIP" ?
mysterym is offline  
Old Jan 4, 2017, 5:37 pm
  #2293  
 
Join Date: Mar 2010
Posts: 1,324
Originally Posted by mattc
Had a stay over NYE and was told that Marriott Gold do NOT receive VIP line access to Wicked Spoon buffet. This was even checked with a manager.
What I always understood is the VIP line is for Identity Gold/Platinum and Marriott Platinum. Not for Marriott Gold. Its possible that some Marriott Gold have incorrectly been allowed to use it over the years. This is from memory so I could be wrong.
HHonors OUTSIDER is offline  
Old Jan 4, 2017, 10:46 pm
  #2294  
Moderator: Alaska Mileage Plan
 
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Posts: 12,307
Originally Posted by HHonors OUTSIDER
What I always understood is the VIP line is for Identity Gold/Platinum and Marriott Platinum. Not for Marriott Gold.
+1.
dayone is offline  
Old Jan 5, 2017, 3:35 am
  #2295  
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Originally Posted by mattc
I asked three times, the front desk clerk didn't know much about Marriott benefits, said that buffet line passes were only for Identity Platinum or higher. I assumed the manager he called was properly informed.
Why did you talk to the front desk clerks and managers, they don't know anything, just talk to the buffet cashiers, they know the drill...
nk15 is online now  


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