Volcanic Eruption Related Refunds?
Apr 20, 2010, 3:26 pm
#16
Join Date: May 2005
Location: London, England, United Kingdom
Programs: Marriott (Lifetime Titantium), whatever other programs as benefits make sense.
Posts: 1,920
For those looking for refunds, here is a message recently posted on the Marriott news feed on their website.
Marriott Responds to Volcanic Eruption in Iceland
We are currently waiving cancellation fees through 21 April, for guests holding existing reservations at all Marriott branded hotels and Ritz-Carlton hotels in the United Kingdom and select hotels elsewhere in Europe. We are assessing the policy in other affected markets around the world on a case-by-case and daily basis. Guests with pre-paid reservations and groups are asked to contact the hotel directly where they have reservations to discuss the options available to them.
Marriott Responds to Volcanic Eruption in Iceland
We are currently waiving cancellation fees through 21 April, for guests holding existing reservations at all Marriott branded hotels and Ritz-Carlton hotels in the United Kingdom and select hotels elsewhere in Europe. We are assessing the policy in other affected markets around the world on a case-by-case and daily basis. Guests with pre-paid reservations and groups are asked to contact the hotel directly where they have reservations to discuss the options available to them.
Aug 8, 2010, 2:52 am
#17
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,967
I know this thread is about the volcano, but now that there are fires around Moscow creating dangerous air conditions in the city (smoke/haze), is Marriott issuing a similar policy for nonrefundable reservations? The US Embassy is advising tourists not to visit Moscow this week, but Im not sure what to do with our nonrefundable reservations. Any thoughts? Am outside the US and have no access to a phone so cant call MR.