Can someone else check-in for me?
Mar 10, 2010, 8:15 am
#1
Original Poster
Join Date: May 2009
Location: DCA
Programs: US Chairman, Marriott Platinum, PCR Platinum, and SPG Gold
Posts: 1,244
Can someone else check-in for me?
My girlfriend and I are planning a vacation sometime in May and I might not be able to arrive to the hotel until a couple days after her. Can the reservation still be under my name and rewards account? Can she check-in for me?
Mar 10, 2010, 9:05 am
#2
Join Date: May 2001
Location: Phoenix
Programs: UA1k;HH Gold;MR Gold
Posts: 6,112
Add her as a second person on the reservation.
Even though I am married I did not take my husbands last name and often have issues if I am not on the reservation.
Even though I am married I did not take my husbands last name and often have issues if I am not on the reservation.
Mar 10, 2010, 9:12 am
#3
Original Poster
Join Date: May 2009
Location: DCA
Programs: US Chairman, Marriott Platinum, PCR Platinum, and SPG Gold
Posts: 1,244
Mar 10, 2010, 9:39 am
#4
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
Just to be on the safe side, you can also fax something to the hotel letting them know that you will be arriving after the other person and that it is okay for that person to check into the room. I've done this when traveling with a contractor or coworker who may be arriving to the hotel before me when I've made the reservations and intend to pay for both rooms.
Mar 10, 2010, 11:31 am
#5
Original Poster
Join Date: May 2009
Location: DCA
Programs: US Chairman, Marriott Platinum, PCR Platinum, and SPG Gold
Posts: 1,244
Just to be on the safe side, you can also fax something to the hotel letting them know that you will be arriving after the other person and that it is okay for that person to check into the room. I've done this when traveling with a contractor or coworker who may be arriving to the hotel before me when I've made the reservations and intend to pay for both rooms.
Mar 10, 2010, 3:34 pm
#6
Join Date: Sep 2008
Location: Los Angeles, CA
Programs: AA Gold, Marriott Plat
Posts: 456
I would make sure to call the hotel itself, not the 800 number. Speak to someone at the hotel and have them add the second person to the reservation.
For some reason, when you call the 800 number in make notes on the reservation, it does not get forwarded to the hotel.
For some reason, when you call the 800 number in make notes on the reservation, it does not get forwarded to the hotel.
Last edited by jbdk; Mar 10, 2010 at 4:23 pm
Mar 10, 2010, 8:47 pm
#7
Join Date: Dec 2001
Location: Carlsbad,CA USA
Programs: Marriott Bonvoy Titanuim/Lifetime Platinum, Hilton Gold, United Silver
Posts: 1,534
You can also ask the hotel for a credit card authorization form so they can put all charges under your charge card. Often the reservation is in my name and my wife checks in without me- I have had no problems with her getting into the room and Marriott points to my account as long as I call the hotel in advance.
Some hotels will automatically bill to my credit card on file. Other hotels need to see an actual credit card and will only bill to the card they run through at check in. Just had this happen 2 weeks ago- my wife didn't have her Marriott Card and they wouldn't let her charge the room to my card on file.
Some hotels will automatically bill to my credit card on file. Other hotels need to see an actual credit card and will only bill to the card they run through at check in. Just had this happen 2 weeks ago- my wife didn't have her Marriott Card and they wouldn't let her charge the room to my card on file.
Mar 10, 2010, 9:08 pm
#8
Join Date: Feb 2005
Location: milwaukee
Programs: DL Diamond, HH Diamond, Marriott Platinum
Posts: 241
I have had my wife (different name) check in for me. I always call ahead and let them know. Never had a problem
Mar 10, 2010, 9:11 pm
#9
Join Date: May 2007
Location: Austin, TX
Programs: Marriott Plat, AA EXP, SPG Plat
Posts: 88
Call MR on the 800 # and tell them who will be checking in for you. I do it all the time, never a problem.
Mar 10, 2010, 9:29 pm
#10
Join Date: Dec 2009
Location: Los Angeles, CA
Programs: Alaska Gold, CO Plat, United Premier, US Airways Silver, HHonors Diamond, Hertz #1 Club Gold
Posts: 128
Call the FD and ask them for the MOD tell him the circumstances and they should take care of you!
Mar 11, 2010, 2:52 am
#11
Join Date: Oct 2006
Location: SFO / HKG
Programs: Hilton Diamond, Marriott Platinum Elite
Posts: 187
Would it make any difference in Asia and in US? I have done this many times in here but I am hesitant to try that in overseas.
Mar 11, 2010, 3:41 am
#12
Join Date: Mar 2005
Location: BKK, MKE
Programs: DL DM,Marriott Plat
Posts: 241
No problems for me at the JW and Marriott in Bangkok. I used email to confirm that my GF would be checking in ahead of my arrival. I called US reservations to get the property's email address.
Mar 11, 2010, 6:08 am
#13
Original Poster
Join Date: May 2009
Location: DCA
Programs: US Chairman, Marriott Platinum, PCR Platinum, and SPG Gold
Posts: 1,244
You can also ask the hotel for a credit card authorization form so they can put all charges under your charge card. Often the reservation is in my name and my wife checks in without me- I have had no problems with her getting into the room and Marriott points to my account as long as I call the hotel in advance.
Some hotels will automatically bill to my credit card on file. Other hotels need to see an actual credit card and will only bill to the card they run through at check in. Just had this happen 2 weeks ago- my wife didn't have her Marriott Card and they wouldn't let her charge the room to my card on file.
Some hotels will automatically bill to my credit card on file. Other hotels need to see an actual credit card and will only bill to the card they run through at check in. Just had this happen 2 weeks ago- my wife didn't have her Marriott Card and they wouldn't let her charge the room to my card on file.
Mar 11, 2010, 7:21 am
#14
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
I'm not faulting the hotel, which does need to consider the safety of the guest, but I'm just relaying this as a warning that if there is another person checking in later, make sure the front desk puts that in your record, too.
Mar 11, 2010, 9:58 am
#15
FlyerTalk Evangelist
Join Date: Mar 2003
Location: Wyoming
Posts: 30,569
We do this a few times/year when I fly in after my wife and we've never had an issue.
Same last name, same credit card, etc. In all honesty I haven't even called the hotel to let them know beforehand.
Same last name, same credit card, etc. In all honesty I haven't even called the hotel to let them know beforehand.