Go Back   FlyerTalk Forums > Miles&Points > Hotels and Loyalty Programs > Marriott and Ritz-Carlton | Rewards
Sign in using an external account

Reply
 
Thread Tools Search this Thread
Old Mar 10, 10, 9:15 am   #1
 
Join Date: May 2009
Location: DCA
Programs: US Chairman, Marriott Platinum, PCR Platinum, and SPG Gold
Posts: 1,232
Can someone else check-in for me?

My girlfriend and I are planning a vacation sometime in May and I might not be able to arrive to the hotel until a couple days after her. Can the reservation still be under my name and rewards account? Can she check-in for me?
ejh25 is offline   Reply With Quote
Old Mar 10, 10, 10:05 am   #2
 
Join Date: May 2001
Location: Phoenix
Programs: UA1k;HH Gold;MR Gold
Posts: 6,103
Add her as a second person on the reservation.

Even though I am married I did not take my husbands last name and often have issues if I am not on the reservation.
jan_az is offline   Reply With Quote
Old Mar 10, 10, 10:12 am   #3
 
Join Date: May 2009
Location: DCA
Programs: US Chairman, Marriott Platinum, PCR Platinum, and SPG Gold
Posts: 1,232
Quote:
Originally Posted by jan_az View Post
Add her as a second person on the reservation.

Even though I am married I did not take my husbands last name and often have issues if I am not on the reservation.
I'll make sure to do that. Thanks!
ejh25 is offline   Reply With Quote
Old Mar 10, 10, 10:39 am   #4
2014 Elections
 
Join Date: Jun 2008
Location: ATL
Programs: DL:DM, Marriott:PP/LTP, Hilton:G, NatCar:EE+, Hertz:PC
Posts: 5,090
Just to be on the safe side, you can also fax something to the hotel letting them know that you will be arriving after the other person and that it is okay for that person to check into the room. I've done this when traveling with a contractor or coworker who may be arriving to the hotel before me when I've made the reservations and intend to pay for both rooms.
CJKatl is online now   Reply With Quote
Old Mar 10, 10, 12:31 pm   #5
 
Join Date: May 2009
Location: DCA
Programs: US Chairman, Marriott Platinum, PCR Platinum, and SPG Gold
Posts: 1,232
Quote:
Originally Posted by CJKatl View Post
Just to be on the safe side, you can also fax something to the hotel letting them know that you will be arriving after the other person and that it is okay for that person to check into the room. I've done this when traveling with a contractor or coworker who may be arriving to the hotel before me when I've made the reservations and intend to pay for both rooms.
Good call as well. Thanks.
ejh25 is offline   Reply With Quote
Old Mar 10, 10, 4:34 pm   #6
 
Join Date: Sep 2008
Location: Los Angeles, CA
Programs: AA Gold, Marriott Silver
Posts: 419
I would make sure to call the hotel itself, not the 800 number. Speak to someone at the hotel and have them add the second person to the reservation.

For some reason, when you call the 800 number in make notes on the reservation, it does not get forwarded to the hotel.

Last edited by jbdk; Mar 10, 10 at 5:23 pm.
jbdk is offline   Reply With Quote
Old Mar 10, 10, 9:47 pm   #7
 
Join Date: Dec 2001
Location: Carlsbad,CA USA
Programs: Marriott Gold
Posts: 789
You can also ask the hotel for a credit card authorization form so they can put all charges under your charge card. Often the reservation is in my name and my wife checks in without me- I have had no problems with her getting into the room and Marriott points to my account as long as I call the hotel in advance.

Some hotels will automatically bill to my credit card on file. Other hotels need to see an actual credit card and will only bill to the card they run through at check in. Just had this happen 2 weeks ago- my wife didn't have her Marriott Card and they wouldn't let her charge the room to my card on file.
holocker is offline   Reply With Quote
Old Mar 10, 10, 10:08 pm   #8
 
Join Date: Feb 2005
Location: milwaukee
Programs: DL Diamond, HH Diamond, Marriott Platinum
Posts: 186
I have had my wife (different name) check in for me. I always call ahead and let them know. Never had a problem
sharkey is offline   Reply With Quote
Old Mar 10, 10, 10:11 pm   #9
 
Join Date: May 2007
Location: Austin, TX
Programs: Marriott Plat, AA EXP, SPG Plat
Posts: 88
Call MR on the 800 # and tell them who will be checking in for you. I do it all the time, never a problem.
PourMeAnother is offline   Reply With Quote
Old Mar 10, 10, 10:29 pm   #10
 
Join Date: Dec 2009
Location: Los Angeles, CA
Programs: Alaska Gold, CO Plat, United Premier, US Airways Silver, HHonors Diamond, Hertz #1 Club Gold
Posts: 128
Call the FD and ask them for the MOD tell him the circumstances and they should take care of you!
jpmmracing is offline   Reply With Quote
Old Mar 11, 10, 3:52 am   #11
 
Join Date: Oct 2006
Location: SFO
Programs: *Gold, SPG Gold, Marriott Gold, Hilton Gold
Posts: 161
Would it make any difference in Asia and in US? I have done this many times in here but I am hesitant to try that in overseas.
uclasfo is offline   Reply With Quote
Old Mar 11, 10, 4:41 am   #12
 
Join Date: Mar 2005
Location: BKK, MKE
Programs: DL DM,Marriott Plat
Posts: 241
Quote:
Originally Posted by uclasfo View Post
Would it make any difference in Asia and in US? I have done this many times in here but I am hesitant to try that in overseas.
No problems for me at the JW and Marriott in Bangkok. I used email to confirm that my GF would be checking in ahead of my arrival. I called US reservations to get the property's email address.
dw8146 is offline   Reply With Quote
Old Mar 11, 10, 7:08 am   #13
 
Join Date: May 2009
Location: DCA
Programs: US Chairman, Marriott Platinum, PCR Platinum, and SPG Gold
Posts: 1,232
Quote:
Originally Posted by holocker View Post
You can also ask the hotel for a credit card authorization form so they can put all charges under your charge card. Often the reservation is in my name and my wife checks in without me- I have had no problems with her getting into the room and Marriott points to my account as long as I call the hotel in advance.

Some hotels will automatically bill to my credit card on file. Other hotels need to see an actual credit card and will only bill to the card they run through at check in. Just had this happen 2 weeks ago- my wife didn't have her Marriott Card and they wouldn't let her charge the room to my card on file.
These are all great suggestions. My GF has my Marriott Credit Card, same exact CC number and it has my rewards number on it. I'll make sure she brings that along.
ejh25 is offline   Reply With Quote
Old Mar 11, 10, 8:21 am   #14
2014 Elections
 
Join Date: Jun 2008
Location: ATL
Programs: DL:DM, Marriott:PP/LTP, Hilton:G, NatCar:EE+, Hertz:PC
Posts: 5,090
Quote:
Originally Posted by dw8146 View Post
No problems for me at the JW and Marriott in Bangkok. I used email to confirm that my GF would be checking in ahead of my arrival. I called US reservations to get the property's email address.
Actually, I saw this issue in reverse be a problem at the JW BKK. The wife had checked in first. The husband and I got to the hotel at the same time, but they would not give him the key because his name was not put on the room when she checked in. He was pleading with them not to call her because she was already asleep and he didn't want her to be woken up. Ultimately, though, the hotel did call her and he got the key to the room.

I'm not faulting the hotel, which does need to consider the safety of the guest, but I'm just relaying this as a warning that if there is another person checking in later, make sure the front desk puts that in your record, too.
CJKatl is online now   Reply With Quote
Old Mar 11, 10, 10:58 am   #15
FlyerTalk Evangelist
 
Join Date: Mar 2003
Location: Wyoming
Posts: 17,206
We do this a few times/year when I fly in after my wife and we've never had an issue.

Same last name, same credit card, etc. In all honesty I haven't even called the hotel to let them know beforehand.
__________________
SUPPORT THE TROOPS
annerj is offline   Reply With Quote
 
 
Reply

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 11:10 am.