Compensation for unwanted porn?
Jul 9, 2009, 12:00 pm
#1
Original Poster
Join Date: Mar 2000
Location: Ottawa, Ontario
Programs: Marriott Ambassador
Posts: 431
Compensation for unwanted porn?
I am curious about whether I should expect compensation arising from the following scenario.
This morning I was surfing the TV channels with my 9 year old daughter at our beachfront Marriott in Florida.
When we got to channel 73, my daughter received a rather unscheduled 2 second education in hard core pornography.
It seems that the full slate of Comcast cable channels was being sent to the TV because the hotel had previously (and unknowing to me) bypassed the Marriott cable box because it wasn't working right (in response to a previous guest complaint).
Just curious.
This morning I was surfing the TV channels with my 9 year old daughter at our beachfront Marriott in Florida.
When we got to channel 73, my daughter received a rather unscheduled 2 second education in hard core pornography.
It seems that the full slate of Comcast cable channels was being sent to the TV because the hotel had previously (and unknowing to me) bypassed the Marriott cable box because it wasn't working right (in response to a previous guest complaint).
Just curious.
Jul 9, 2009, 12:38 pm
#2
Flyertalk Evangelist and Moderator: Coupon Connection and Travel Products
Join Date: Jul 2000
Location: Milton, GA USA
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Two seconds? WOW.... better ask for a full refund.... 
Seriously, it sounds like an honest mistake on the part of the hotel.
I would not expect or even ask for anything.
Seriously, it sounds like an honest mistake on the part of the hotel.
I would not expect or even ask for anything.
Jul 9, 2009, 12:42 pm
#3
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Don’t tell the hotel, post the room number!
Jul 9, 2009, 12:54 pm
#4
Join Date: May 2009
Posts: 68
Sorry, don't have anything constructive to add, but just wanted to mention that this post gave me a good laugh - though definitely a serious matter 
Jul 9, 2009, 1:38 pm
#5
FlyerTalk Evangelist
Join Date: Feb 2003
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Compensation should be an apology at best - nothing financial, IMHO.
Jul 9, 2009, 1:41 pm
#6
Join Date: Nov 2007
Location: Leeds UK
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Channel 73 that is some surfing 
oh yes, maybe the Little Rascals will be showing, Yo Spanky come here, oh you are
Jul 9, 2009, 1:44 pm
#8
Join Date: Jan 2004
Location: Pennsylvania
Posts: 8,142
It would never even occur to me to ask for anything as compensation if this happened to me. It's just an *Oops* moment.
Bobette
Bobette
Jul 9, 2009, 1:52 pm
#9
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
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Posts: 5,472
Yeah, right. Try telling that to the parent of a 9 year old girl exposed to hard core porn because of the negligence of a hotel employee (if that was the cause). As to the hotel's excuse, I don't understand why bypassing the set top box would allow porn onto the television. If the problem is beyond the hotel's control, that's one thing. If it was caused by the hotel's negligence, then compensation is proper. I think the problem will be to get an honest explanation from the hotel.
Jul 9, 2009, 2:12 pm
#10
Join Date: Mar 2006
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Jul 9, 2009, 3:41 pm
#11
Join Date: Oct 2008
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Post the hotel and room # so I can check it out myself
Seriously, a free nights room should be in the cards. They (GM's) all have Free night coupons to be used at a later date.
Seriously, a free nights room should be in the cards. They (GM's) all have Free night coupons to be used at a later date.
Jul 9, 2009, 5:06 pm
#13
Join Date: Jul 2005
Location: Houston
Programs: Hilton Diamond, Southwest A List, United Silver, Jumeirah One Silver, Marriott Silver
Posts: 388
I don't think any compensation is in order here either. As a parent of a little girl myself, I understand that this is could be a shocking experience. It could also be an experience that is quickly minimized by the parent and one that ends up being forgotten by the child.
IMHO, I like compensation to either make me whole if possible (ie get me the room I paid for or better, etc) or if that is not possible, help make up for a burden unfairly placed upon me (ie free meal for room not being ready on time, etc.)
If the scenario was that the OP's duaghter experienced a true burden from having to deal with this situation (like maybe having to receive counseling or something), I would feel compensation in the amount you are out of pocket for the treatment would be justified and plus some.
Sorry this happened to you and I sincerely hope your daughter is okay.
IMHO, I like compensation to either make me whole if possible (ie get me the room I paid for or better, etc) or if that is not possible, help make up for a burden unfairly placed upon me (ie free meal for room not being ready on time, etc.)
If the scenario was that the OP's duaghter experienced a true burden from having to deal with this situation (like maybe having to receive counseling or something), I would feel compensation in the amount you are out of pocket for the treatment would be justified and plus some.
Sorry this happened to you and I sincerely hope your daughter is okay.
Jul 9, 2009, 5:14 pm
#14
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Jul 9, 2009, 5:15 pm
#15
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I'd only complain if I had watched it all night (which I probably would have) and then they billed me for it.. hey I didn't order this.. I dk who watched it for the last 12 hours 
PS, can you make sure the made changes the sheets 
PS, can you make sure the made changes the sheets