Questioning Loyalty to Marriott anymore
#46
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
And as others have said, I'm not sure the grass is greener anywhere else anyway.
#47
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
So agreed the grass isn't always quite as green as you think it might be on the other side of the fence.
#48
Join Date: Jun 2012
Location: CLT
Programs: Marriott Plat, AA Gold
Posts: 1,076
And that is a good point. I like that Hilton will provide me free breakfast (Gold/Plat) even at resorts plus they will normally waive resort fees for award stays. But to get those benefits I have to deal with their ballooning point costs for award stays and more limited upgrades at resorts. And of course the breakfast will almost certainly be only a continental with a $ upgrade fee for the full breakfast. So it isn't always so free at Hilton either if you want a full breakfast.
So agreed the grass isn't always quite as green as you think it might be on the other side of the fence.
So agreed the grass isn't always quite as green as you think it might be on the other side of the fence.
#49
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
From my experience, not nearly as much. With Marriott, at a "business" FS hotel, CL room upgrades seems to be my most common upgrade. But I've tended to get much nicer upgrades at Resort properties (and that is even when staying for 5 to 7 nights at a time.) ^ With Hilton, not as many nice upgrades. In fact, one of my last Hilton resort stays (as a Diamond) at the Pensacola Beach Hilton, they "upgraded" me to an Ocean Front room with a balcony. But they one they put me on really had a great view of the extremely dirty roof of part of the resort (i.e. people had probably been throwing trash off the balconies for who knows how long with no one cleaning in up). They put me on the lowest floor that could have windows facing the ocean, unfortunately in those there just isn't much view of the beach as it is blocked by the great view of part of the hotel's roof. And as for moving, that was my upgraded room and was all I was going to get. In fact, that experience turned me off enough that last month when we vacationed through Pensacola Beach, we stayed at the Hampton Inn next door to the Resort rather than stay at the resort.
I will admit that a few years ago I did get a nice suite upgrade when staying off-season at the Daytona Beach Hilton resort. But that has been more the exception rather than the rule with Hilton.
And one of the things I really dislike about Hilton's program is if you want to reserve an upgraded room (i.e. ocean view/front, suite, etc.) A base room might be 50K-70K per night, but the ocean view room will show up as 150K night night or even more. Where for example, I'm staying later this year in Puerto Vallarta at the Marriott there using points in a reserved suite room. And while it took more points to guarantee the upgrade, it took about 100K extra points for the whole stay, not per night.
Speaking only from my experience, I still agree with the statement, "the grass isn't always greener on the other side."
I will admit that a few years ago I did get a nice suite upgrade when staying off-season at the Daytona Beach Hilton resort. But that has been more the exception rather than the rule with Hilton.
And one of the things I really dislike about Hilton's program is if you want to reserve an upgraded room (i.e. ocean view/front, suite, etc.) A base room might be 50K-70K per night, but the ocean view room will show up as 150K night night or even more. Where for example, I'm staying later this year in Puerto Vallarta at the Marriott there using points in a reserved suite room. And while it took more points to guarantee the upgrade, it took about 100K extra points for the whole stay, not per night.
Speaking only from my experience, I still agree with the statement, "the grass isn't always greener on the other side."
#51
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,107
#53
Join Date: Oct 2002
Location: Port St Lucie, FL, UA1K since 1994 and 3mm, Delta 1mm
Programs: Marriott Titanium Life, Hilton Gold
Posts: 566
when traveling overseas the lounge is definitely an important benefit, as is the breakfast they provide. Especially considering the hotel restaurant charges $25 to $30 pp = $50/60 per day for me and wife.
#54
Join Date: Dec 2010
Location: MCO
Programs: Delta - PM, HH - Gold, SPG - Gold, Marriott - Plat
Posts: 1,060
While providing some interesting information, this thread has fallen off the track so many times. At times I thought I was on Hilton.
Regarding loyalty, we are all going to have different desires and different results. While I can't stand what they did with CY (there is only one I will stay in because they have been wonderful in the past), that is only one brand and I judge by all the good things Marriott has done. As a small example we had a voucher from a charity auction at a JW for two nights along with golf for two. We don't play golf so after I made the reservation I asked to speak to someone who could maybe provide something else. The end result was two days of their great buffet for both of us. It's little things like that.
BTW, we have had great experiences at the Orlando World Center in their restaurants and bar, besides for their conference staff.
Regarding loyalty, we are all going to have different desires and different results. While I can't stand what they did with CY (there is only one I will stay in because they have been wonderful in the past), that is only one brand and I judge by all the good things Marriott has done. As a small example we had a voucher from a charity auction at a JW for two nights along with golf for two. We don't play golf so after I made the reservation I asked to speak to someone who could maybe provide something else. The end result was two days of their great buffet for both of us. It's little things like that.
BTW, we have had great experiences at the Orlando World Center in their restaurants and bar, besides for their conference staff.
#55
Join Date: Feb 2017
Programs: LT Marriott Titanium, Hyatt Globalist, Hilton Diamond, IHG Plat, Hertz Prez Circle, United Platinum
Posts: 767
interesting topic. I'd just recommend that the OP makes lifetime Plat so that he can use Marriott as a backup.
I'd recommend going to Hyatt; they have the best domestic breakfasts and don't exclude resort properties.
I'm curious as to why the OP hasn't been staying at/including Starwood properties in this discussion. You have Platinum status at Starwoods and they include breakfast.
I'd recommend going to Hyatt; they have the best domestic breakfasts and don't exclude resort properties.
I'm curious as to why the OP hasn't been staying at/including Starwood properties in this discussion. You have Platinum status at Starwoods and they include breakfast.
#56
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,107
Cheers.
#57
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
Based on the discussions here, Hyatt offers the best benefits for Globalists, free breakfast for 2 at all properties, just charge to the room (if hotel does not have Club Lounge) and they write it off at checkout. No resort fees for Globalists, no parking fees on reward stays. Guest of Honor confers Globalist benefits to anyone you offer to use your points for reward stays. If you need 2 rooms for large family, then book one room under your spouse's name and one under yours, then free breakfast for 4. Hyatt free breakfast benefit is the best among all hotel chains.
I recently used free night award certificates (1 Hyatt Visa cert) at Hyatt Centric South Beach and had zero balance invoice.
IMO the problem is MR is too big with too many elites, Gold and Plat, so they diluted benefits to contain cost. Resort fees, amenity fees, no breakfast at resorts, etc.
Last edited by CIT85; Aug 28, 2017 at 12:25 pm
#58
Suspended
Join Date: Apr 2017
Programs: HH-D; MR-P/LTP; SPG-P
Posts: 849
Might even agree if I could ever find a Hyatt in my next destination !!
And, have you ever compared the number of Globalists to total number of props to Plats in Marriott ?
And what benefits does Hyatt provide to the status below Globalists compared to what Marriott provides G ?
And, have you ever compared the number of Globalists to total number of props to Plats in Marriott ?
And what benefits does Hyatt provide to the status below Globalists compared to what Marriott provides G ?
Based on the discussions here, Hyatt offers the best benefits for Globalists, free breakfast for 2 at all properties, just charge to the room (if hotel does not have Club Lounge) and they write it off at checkout. No resort fees for Globalists, no parking fees on reward stays. Guest of Honor confers Globalist benefits to anyone you offer to use your points for reward stays. If you need 2 rooms for large family, then book one room under your spouse's name and one under yours, then free breakfast for 4. Hyatt free breakfast benefit is the best among all hotel chains.
I recently used free night award certificates (1 Hyatt Visa cert) at Hyatt Centric South Beach and had zero balance invoice.
IMO the problem is MR is too big with too many elites, Gold and Plat, so they diluted benefits to contain cost. Resort fees, amenity fees, no breakfast at resorts, etc.
I recently used free night award certificates (1 Hyatt Visa cert) at Hyatt Centric South Beach and had zero balance invoice.
IMO the problem is MR is too big with too many elites, Gold and Plat, so they diluted benefits to contain cost. Resort fees, amenity fees, no breakfast at resorts, etc.
#59
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
Many of the domestic Hyatts are downright resentful about the benes they are forced to provide. I've found very little of that with Marriott.
#60
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
Hyatt definitely has its drawbacks, main one being a small footprint. I have not encountered issues at domestic Hyatts resenting benefits they have to provide.
I think a lot of us SPG Plats are anxiously waiting to see what Marriott does in merging MR and SPG.