May 10, 2017, 9:21 am
Last edit by: margarita girl
Hotel email address: [email protected]
The property now provides $15/person credit in the restaurant, which will basically cover cereal & coffee.
Per Flyman:
They don't have the Executive Lounge while they have Executive Level rooms. What they have is an office-style galley on near the elevators on the Executive Level (15/16th floor) where you'll find coffee machine (powdered, not real milk), filtered room-temp water, whole fruit, and snack. In the mornings, they place ONE type of pastry (muffin/donut) and 1 type of juice - their version of continental breakfast. Plat/Gold can get to those floors (if your room is not on the Exec Level) by swiping your room key in the elevator.
The bar has happy hours everyday (4:30-6:30p), and seems to be popular with non-hotel guests as well.
Caution: make sure you get the room type you booked. FDM says there are errors between what Marriott shows for room types and what the hotel actually has.
TIP: From guest room elevator, don't take the elevator to the floor that says 'retail' it's not the ground and is currently a hallway with linens and storage, no way to exit to street. To exit the hotel go to lobby level (2nd) then take escalator to street.
TIP: Kona Coffee Purveyors is a great spot for coffee and pastries (sweet & savory). Exit the hotel and turn right. Just a few doors down, in front of the International Marketplace.
This email should work for contacting the hotel/requests:
[email protected]
The property now provides $15/person credit in the restaurant, which will basically cover cereal & coffee.
Per Flyman:
They don't have the Executive Lounge while they have Executive Level rooms. What they have is an office-style galley on near the elevators on the Executive Level (15/16th floor) where you'll find coffee machine (powdered, not real milk), filtered room-temp water, whole fruit, and snack. In the mornings, they place ONE type of pastry (muffin/donut) and 1 type of juice - their version of continental breakfast. Plat/Gold can get to those floors (if your room is not on the Exec Level) by swiping your room key in the elevator.
The bar has happy hours everyday (4:30-6:30p), and seems to be popular with non-hotel guests as well.
Caution: make sure you get the room type you booked. FDM says there are errors between what Marriott shows for room types and what the hotel actually has.
TIP: From guest room elevator, don't take the elevator to the floor that says 'retail' it's not the ground and is currently a hallway with linens and storage, no way to exit to street. To exit the hotel go to lobby level (2nd) then take escalator to street.
TIP: Kona Coffee Purveyors is a great spot for coffee and pastries (sweet & savory). Exit the hotel and turn right. Just a few doors down, in front of the International Marketplace.
This email should work for contacting the hotel/requests:
[email protected]
The Laylow, Autograph Collection -- Honolulu/Waikiki, Hawaii [Master Thread]
May 3, 2017, 1:30 pm
#47
Join Date: Aug 2006
Posts: 236
I'd be very interested in how The Laylow, Autograph Collection is handling the lounge/breakfast benefit for Gold and Platinum guests.
Where do Gold and Platinum members go for breakfast? What choices are there? Is there good fresh fruit, considering that it's Hawaii? Good Hawaiian coffee?
Please also post to MASTER THREAD: Domestic & International Executive Lounges Open/Closed on Weekends, so that Sharon can update the list.
If I were choosing between the two full-service Marriott properties on Waikiki, the lounge/breakfast benefit would be an important factor in my decision.
Where do Gold and Platinum members go for breakfast? What choices are there? Is there good fresh fruit, considering that it's Hawaii? Good Hawaiian coffee?
Please also post to MASTER THREAD: Domestic & International Executive Lounges Open/Closed on Weekends, so that Sharon can update the list.
If I were choosing between the two full-service Marriott properties on Waikiki, the lounge/breakfast benefit would be an important factor in my decision.
May 3, 2017, 4:27 pm
#48
Join Date: Sep 2013
Location: East Coast, USA
Posts: 1,032
I was about to book this hotel, until I got hit with the resort fee 
(euphemism: daily destination amenity fee)
SPG properties have one too, and I don't plan to drive/park
My money went to a Hilton family property...
(euphemism: daily destination amenity fee)SPG properties have one too, and I don't plan to drive/park
My money went to a Hilton family property...
May 3, 2017, 6:14 pm
#49
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,990
May 3, 2017, 7:01 pm
#50
Join Date: Sep 2013
Location: East Coast, USA
Posts: 1,032
May 3, 2017, 8:38 pm
#52
Join Date: Sep 2013
Location: East Coast, USA
Posts: 1,032
May 3, 2017, 11:23 pm
#53
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,423
May 4, 2017, 6:57 am
#54
Join Date: Dec 2003
Programs: AA Plat Pro, United Silver, Marriott LTT, Hyatt Globalist, Hilton Diamond, IHG Platinum
Posts: 1,120
Another universal answer: Stuff that should already be included with the room charge. I've seen pool towels as part of the resort fee - funny how they used to provide pool towels for FREE before hotels figured out they could get 10% more revenue without raising rates 10%.
May 5, 2017, 12:04 pm
#55
Join Date: Aug 2006
Posts: 236
Yep, it's the day to day crapola...just include it in the base fee and leave it at that. Probably like airlines, hotels are taxed differently on fees vs the room rate.
May 5, 2017, 12:33 pm
#56
Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE+A, HH D, Nat'l EE, Hertz Plat, Avis PC
Posts: 3,710
Maybe true, but I don't think that's the real driver behind all these fees at hotels. It's the buying public who book on consolidator sites, sort by price, and click on the cheapest thing they see. Quality doesn't win over those guests, nor would a transparent pricing model. Now, whether or not an upscale property should even *want* those guests is another matter...
May 5, 2017, 6:55 pm
#57
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,423
Maybe true, but I don't think that's the real driver behind all these fees at hotels. It's the buying public who book on consolidator sites, sort by price, and click on the cheapest thing they see. Quality doesn't win over those guests, nor would a transparent pricing model. Now, whether or not an upscale property should even *want* those guests is another matter...
If resort fees were intended to trick only "low end" guests, top tier chains such as Four Seasons and RC would not impose them. But they certainly do. They do it because they know that a very high percentage of guests shop, at least to some degree, on price, and that searching and booking via the internet is now ubiquitous.
May 6, 2017, 5:59 am
#58
Join Date: Jul 2002
Location: Virginia, USA
Posts: 4,506
I made a reservation for next month when reservations were first opened by the hotel. No resort fee was mentioned then and the reservation confirmation does not mention a resort fee. Will I be exempt from the resort fee since it seems to have been implemented after I made my reservation?
May 6, 2017, 6:28 am
#59
A FlyerTalk Posting Legend
Original Poster
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,103
I made a reservation for next month when reservations were first opened by the hotel. No resort fee was mentioned then and the reservation confirmation does not mention a resort fee. Will I be exempt from the resort fee since it seems to have been implemented after I made my reservation?
Cheers.
May 7, 2017, 10:06 am
#60
Join Date: Dec 2001
Location: Here and there...
Posts: 1,501
They don't have the Executive Lounge while they have Executive Level rooms. What they have is a section of those Executive Level (15/16th floor) where you'll find coffee machine, filtered water, whole fruit, and snack. In the mornings, they place malasada donuts and orange juice - their version of continental breakfast. Plat/Gold can get to those floors (if your room is not on the Exec Level) by swiping your room key in the elevator.
The bar has happy hours everyday (4:30-6:30p), and seems to be popular with non-hotel guests as well.
The bar has happy hours everyday (4:30-6:30p), and seems to be popular with non-hotel guests as well.