Last edit by: tattikat2
Property is a resort, so Autograph Collection resort benefits apply.
Confirmed list of benefits for Marriott Platinum Elite (and higher) members:
— Welcome Gift of 1000 Marriott Bonvoy points (per stay) OR continental breakfast at Manta Restaurant for member +1 (per day). See post 595 for a recent report of the elite breakfast benefit.
— Eligible for an upgrade and late check-out, if available.
— High-speed internet
Confirmed list of benefits for ALL Marriott Rewards Members:
— Free wifi (3 devices max, also extends out to the beach area)
— 10% discount on breakfast buffet at Manta Restaurant (3/29/21 unsure what is offered as there is no buffet)
— 10% discount for MKBH's twice-weekly Luau dinner and show
— 2 comp rental club sets with 2 paid rounds for golf
— 2 comp tennis racquet rentals
Maximum # in room is THREE (which is strange for a family property), but multiple calls to property have confirmed this/they're holding to it.
02-02-2024 Website now says 3rd and now 4th adult in room is $95 extra per person
Parking:
— Electric car charging stations: 4, For a fee
— On-site parking, fee: 30 USD daily
— Valet parking, fee: 30 USD daily
Room pictures: https://maunakeabeachhotel.com/accommodations/
Area restaurants: https://www.flyertalk.com/forum/hawa...ts-thread.html
Confirmed list of benefits for Marriott Platinum Elite (and higher) members:
— Welcome Gift of 1000 Marriott Bonvoy points (per stay) OR continental breakfast at Manta Restaurant for member +1 (per day). See post 595 for a recent report of the elite breakfast benefit.
— Eligible for an upgrade and late check-out, if available.
— High-speed internet
Confirmed list of benefits for ALL Marriott Rewards Members:
— Free wifi (3 devices max, also extends out to the beach area)
— 10% discount on breakfast buffet at Manta Restaurant (3/29/21 unsure what is offered as there is no buffet)
— 10% discount for MKBH's twice-weekly Luau dinner and show
— 2 comp rental club sets with 2 paid rounds for golf
— 2 comp tennis racquet rentals
Maximum # in room is THREE (which is strange for a family property), but multiple calls to property have confirmed this/they're holding to it.
02-02-2024 Website now says 3rd and now 4th adult in room is $95 extra per person
Parking:
— Electric car charging stations: 4, For a fee
— On-site parking, fee: 30 USD daily
— Valet parking, fee: 30 USD daily
Room pictures: https://maunakeabeachhotel.com/accommodations/
Area restaurants: https://www.flyertalk.com/forum/hawa...ts-thread.html
Mauna Kea Beach Hotel Autograph Collection, Big Island of Hawaii [Master Thread]
#31
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,276
How do you know, or where do you get this information?
It does not appear to be a resort according to:
https://www.marriott.co.uk/hotel-sea...states.resort/
Alternatively: https://www.marriott.com/hotel-searc...states.resort/
I realize it is strange if it isn't a resort but would be great if it wasn't
It does not appear to be a resort according to:
https://www.marriott.co.uk/hotel-sea...states.resort/
Alternatively: https://www.marriott.com/hotel-searc...states.resort/
I realize it is strange if it isn't a resort but would be great if it wasn't
If you look at a Marriott.com page for a resort, it has a tab called "Our Resort." For a hotel, it has a tab called "Our Hotel." The Mauna Kea Beach Hotel has a tab called "Our Hotel." Take a look:
http://www.marriott.com/hotels/trave...ph-collection/
The word "resort" does not appear on the landing page for the the Mauna Kea Beach Hotel, Autograph Collection. Nor does it appear on the other pages that I looked at.
To me the Mauna Kea Beach Hotel is the very definition of a resort, even if its name has the word "Hotel," not "Resort." But that doesn't matter. All that matters is how Marriott categorizes the property. It goes both ways. Keep in mind that there are properties like the Lincolnshire Marriott Resort that Marriott.com considers to be resorts, but that are really just suburban hotels.
Any Gold Elite or Platinum Elite member who made a reservation at the Mauna Kea Beach Hotel based on Marriott.com's description can makes a good case that Autograph Collection Hotel (not Resort) benefits apply -- including the Lounge/Breakfast benefit.
It might be a good idea to print out the current Marriott.com content for the Kea Beach Hotel.
#32
FlyerTalk Evangelist
Join Date: Feb 2003
Posts: 10,206
I'm happy that I'll be able to earn MR points here, but I really hope that the property doesn't become "Marriottized". It's a special gem in Hawaii and it'd be a shame to see it turn into something like the Ritz Kapalua or heaven forbid the other Waikoloa Marriott.
This leaves only two resorts not affiliated with one of the major brands on the Kohala coast. The Hapuna Prince and the Mauna Lani.
This leaves only two resorts not affiliated with one of the major brands on the Kohala coast. The Hapuna Prince and the Mauna Lani.
#33
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,470
#34
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,096
It's officially a resort. Marriott press release (also details more things like Saturday clambakes).
http://news.marriott.com/2015/01/aut...ala-coast.html
Cheers.
http://news.marriott.com/2015/01/aut...ala-coast.html
Cheers.
#35
Join Date: Jul 2013
Programs: AA, B6, UA, HH, WoH
Posts: 455
I called. Max room occupancy is 3...They will make exceptions for 2 small children with 2 adults, but it needs to be done directly with the hotel (special permission at the time of reservation). Both my children are under 12, but are 11 and 9....the agent I was speaking to said that may be too old to make the exception.
I called the resort directly and the policy of not allowing family of 4 in a single room was confirmed.
#36
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,276
It's officially a resort. Marriott press release (also details more things like Saturday clambakes).
http://news.marriott.com/2015/01/aut...ala-coast.html
Cheers.
http://news.marriott.com/2015/01/aut...ala-coast.html
Cheers.
http://www.marriott.com/hotels/trave...ph-collection/
Also, Marriott guests should be able to rely on resort lists by state at Marriott.com. Hawaii has a number of resorts under Marriott brands, but the Mauna Kea Beach Hotel is not one of them:
https://www.marriott.com/hotel-searc...states.resort/
Marriott guests should not have to rely on press releases -- especially not on ones that call the same property a resort and a hotel.
To be honest, I think it's only a matter of before the Marriott.com content for the Mauna Kea Beach Hotel is changed and it can really be said, "It's officially a resort."
Until then, it's officially a hotel. Gold Elite and Platinum Elite members can make a strong case for the lounge/breakfast benefit.
#38
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,096
1.Marriott guests should be able to rely on a property's content on Marrriott.com.
2. To be honest, I think it's only a matter of before the Marriott.com content for the Mauna Kea Beach Hotel is changed and it can really be said, "It's officially a resort."
3. Until then, it's officially a hotel. Gold Elite and Platinum Elite members can make a strong case for the lounge/breakfast benefit.
2. Agree.
3. In your opinion. In Marriott's view it's a resort. One can try to make a case for cont'l brekkie, but not be surprised if it's denied.
Cheers.
#39
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,096
Also let us know if there are any bennies for Plats (or Golds). Some (not many) resorts will offer a reduction on resort fee or reduction on breakfast or access to the spa or reduction on parking fees.
Cheers.
#40
Join Date: May 2005
Posts: 248
Am assuming there will be a resort fee. If you could report back on how much & specifically what the resort fee covers, that would be great.
Also let us know if there are any bennies for Plats (or Golds). Some (not many) resorts will offer a reduction on resort fee or reduction on breakfast or access to the spa or reduction on parking fees.
Cheers.
Also let us know if there are any bennies for Plats (or Golds). Some (not many) resorts will offer a reduction on resort fee or reduction on breakfast or access to the spa or reduction on parking fees.
Cheers.
#41
Original Poster
Join Date: Sep 2012
Location: YVR
Posts: 1,846
I attempted to make reservations for family of four (2 adults/2 children) in single room. My kids were 9 and 12. Travel agent said it was unusual that she could not book it for more than 3 in a room. She tried to make reservation, but was denied.
I called the resort directly and the policy of not allowing family of 4 in a single room was confirmed.
I called the resort directly and the policy of not allowing family of 4 in a single room was confirmed.
#42
Join Date: Jul 2013
Programs: AA, B6, UA, HH, WoH
Posts: 455
More a long standing policy to limit number of rug rats. Target guest is mature and affluent. You can bring 2 kids as long as you can afford a second room.
Mauna Kea's sister property, the Hapuna Beach Hotel is right next door, and shares all facilities with MK. Same ownership/ management: Prince Resorts.
Hapuna Beach allows 2 kids in same room with parents. That's where we stay.
#43
Join Date: Jan 2006
Location: FAT
Programs: AA mm, Hilton Dime, Hyatt Xpl.& PC Plat, Miracle Fruit-su club
Posts: 1,694
I was fortunate enough to stay at this hotel as a young child in it's 2nd year of operation. Very disappointed they didn't remember me when I called .
They just yesterday received notice that Platinum members should get their choice of a 500 point bonus or $10 credit at check-in - nothing mentioned yet for Golds. The gentleman stated they may still be working on it.
They just yesterday received notice that Platinum members should get their choice of a 500 point bonus or $10 credit at check-in - nothing mentioned yet for Golds. The gentleman stated they may still be working on it.
#44
Join Date: Feb 2000
Location: NJ
Programs: UA LTG, AA LTG, Bonvoy LTP, IHG Plat, LHW Sterling
Posts: 2,404
I stayed at the MKBH just 2 weeks ago. I think the sq. ft. numbers you mention include the spacious lanais in the total... so the room itself is not as large as those numbers suggest.
Last edited by schriste; Jan 28, 2015 at 6:50 am Reason: update
#45
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,096
Cheers.