WRITTEN AUTHORIZATION REQ???
Mar 10, 2004, 1:40 pm
#1
Original Member
Original Poster
Join Date: May 1998
Location: DFW,TX USA
Programs: Lifetime Platinum Marriott
Posts: 1,567
WRITTEN AUTHORIZATION REQ???
Message that I have seen in last few reservations I have made. These were regular reservations, no special codes or anything:
RateInformation
WRITTEN AUTHORIZATION REQ
FAX TO XXX-XXX-XXXX
RateInformation
WRITTEN AUTHORIZATION REQ
FAX TO XXX-XXX-XXXX
Mar 10, 2004, 1:42 pm
#2
Join Date: Jun 2003
Location: ATL
Programs: UA 3.6 MM, Marriott Lifetime Plat
Posts: 2,582
I have seen the same thing! Maybe we are labeled as problem customers and they need background checks 
Maybe Socrates can enlighten us. . .
[This message has been edited by NeoOfTheCRS (edited Mar 10, 2004).]
Maybe Socrates can enlighten us. . .
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by rthib:
Message that I have seen in last few reservations I have made. These were regular reservations, no special codes or anything:
RateInformation
WRITTEN AUTHORIZATION REQ
FAX TO XXX-XXX-XXXX</font>
Message that I have seen in last few reservations I have made. These were regular reservations, no special codes or anything:
RateInformation
WRITTEN AUTHORIZATION REQ
FAX TO XXX-XXX-XXXX</font>
[This message has been edited by NeoOfTheCRS (edited Mar 10, 2004).]
Mar 10, 2004, 1:55 pm
#3
Join Date: Nov 2001
Location: Toronto, ON
Programs: Marriott Lifetime Titanium, AA Plat MM
Posts: 3,582
This has shown up in a couple of my reservation confirmations. The first I noticed was one booked with the LPR code. Thinking "Oh, oh... shouldn't have booked that one" I cancelled it, but then the same info started showing up in my other reservations. Now I wish I hadn't cancelled, as the rate is no longer available. 
Mar 10, 2004, 2:10 pm
#4
Join Date: Oct 2003
Location: ponte vedra,fl USA
Programs: Marriott:Plat Hilton:Diamond Starwood:Gold DL:Gold WN: Comp Pass
Posts: 165
I called the reservation line last night regadsing this and they told me that this was if you were making a resveration for someone other than your self and this would allow them to use you credit card; ie: if you have a sibling going to a hotel under your name, they must have this written authorization to use the credit card that you supply in your profile. I just made 12 reservations for my company and got this message on every one, I called the hotle and asked them about this and was told take I should ignore this...
Mar 10, 2004, 4:19 pm
#5
Join Date: Feb 2003
Location: HKY
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by yyzflyer:
This has shown up in a couple of my reservation confirmations. The first I noticed was one booked with the LPR code. Thinking "Oh, oh... shouldn't have booked that one" I cancelled it, but then the same info started showing up in my other reservations. Now I wish I hadn't cancelled, as the rate is no longer available.</font>
This has shown up in a couple of my reservation confirmations. The first I noticed was one booked with the LPR code. Thinking "Oh, oh... shouldn't have booked that one" I cancelled it, but then the same info started showing up in my other reservations. Now I wish I hadn't cancelled, as the rate is no longer available.
</font>
My second thought was "uh oh" last week when I booked a LPR rate. I went ahead and booked it, printed the confirmation and faxed it the proerty asking for written authorization. Received a note back that all was well and the there was NO need for written authorization. Go figure
Mar 10, 2004, 6:16 pm
#6
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Deleted
[This message has been edited by socrates (edited Mar 23, 2004).]
[This message has been edited by socrates (edited Mar 23, 2004).]
Mar 16, 2004, 10:42 pm
#7
Join Date: Feb 2000
Location: Ontario
Posts: 2,392
socrates - have we told you lately how much we appreciate you! Thanks
Mar 17, 2004, 6:02 am
#8
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Deleted
[This message has been edited by socrates (edited Mar 23, 2004).]
[This message has been edited by socrates (edited Mar 23, 2004).]
Mar 17, 2004, 7:53 am
#9
Join Date: Mar 2000
Location: BOS
Posts: 2,315
I have seen the same thing show up in the rate rules on the Ritz Carlton website recently; even for non-corporate, regualar rate bookings. So the explanation that this only gets triggered after one books isn't accurate. The web designers really need to go back to the drawing board on this one. Why can't it say "Written Authorization required for third party bookings" if that's the case? The other moronic thing that is now showing up is an instruction on where to mail an advance deposit at those resorts that have an advance deposit requirement. But if you book with a credit card (as you must online) the deposit is automatically charged. Another website enhancement, no doubt?
Mar 17, 2004, 8:02 am
#10
Join Date: Feb 2003
Location: HKY
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Deleted
[This message has been edited by longing4piedmont (edited Mar 24, 2004).]
[This message has been edited by longing4piedmont (edited Mar 24, 2004).]
Mar 17, 2004, 9:31 pm
#11
Join Date: Jun 2001
Posts: 307
The same message showed up today when I tried to reserve a reward room at Marriott Eaton Center. I had not read this thread at the time, and I was concerned that something would go wrong if I booked that reward room online. Hence I ended up calling and reserving with a live agent.
Mar 24, 2004, 10:45 am
#12
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I'm looking at hotels in DFW for a few days in June and get this message on several of the rates at multiple hotels. I guess I can just ignore it.
Mar 24, 2004, 12:55 pm
#13
Join Date: Nov 2000
Location: New York USA
Posts: 2,933
And has anyone else also been getting the "This hotel is sold out and your Platinum Room Guarantee has been invoked" message, even when the hotel is clearly NOT sold out?
This has happened on my last 5 reservations, ever since they "fixed" the website.
This has happened on my last 5 reservations, ever since they "fixed" the website.
Mar 24, 2004, 7:26 pm
#14
Join Date: Mar 1999
Location: arlington, va
Programs: AA Gold, UA Silver, Marriott Plat
Posts: 658
Have seen this note too, but when I booked online with my credit card Marriott showed a rate. And they sent me an email confirming the reservation and the rate. Can't imagine I'll be confronted at check-in for not faxing in for additional written authorization. I won't pay any further attention to this drivel unless confronted with it when trying to check in. Has anyone experienced any issues- I for one have not.
Mar 25, 2004, 3:12 pm
#15
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This showed up on a res I was making; when I called the Platinum line about it they said it wasn't showing up in their records & to ignore it.
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Sharon
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Sharon
