Do Award + $$ = Stay Credit?
Jun 29, 2003, 5:07 pm
#1
Original Poster
Join Date: Feb 2001
Location: High Point, NC
Posts: 516
Do Award + $$ = Stay Credit?
I haven't run across this particular situation before. I just used up my last X-14 certificate last night at a Residence Inn. I had booked an award stay online for a 2 BR suite. When I checked in and presented the W-14 they asked if I had an upgrade certificate. Not sure what they meant, I asked for an explanation and was told the X-14 was only good for a standard room and the 2BR required an upgrade cert or an additional $55 a night. Since we had my husbands 3 young nieces with us, I wanted the 2BR and paid the extra $55. At checkout the folio looked like this: Room Rate $159
Award Redemption -$109, Balance $54 (plus taxes etc) Anyone know if in the situation I will get stay credit? Just curious. I guess I will know in a week or 2 anyway.
Cindi
Award Redemption -$109, Balance $54 (plus taxes etc) Anyone know if in the situation I will get stay credit? Just curious. I guess I will know in a week or 2 anyway.
Cindi
Jun 29, 2003, 6:42 pm
#2
Join Date: Sep 2001
Location: SJC (AA PLT 2MM - Marriott LTT - Avis Preferred)
Posts: 2,030
No, your upgrade cost is merely an add-on expense to the night-stay covered by your cert; therefore, you won't get a stay credit in your account.
You should, however, earn points on whatever you've charged to your card, minus taxes.
You should, however, earn points on whatever you've charged to your card, minus taxes.